@Crofis said in Open Review of FAF Moderation:
Jip you have some really valid points, and i agree with you, it would not be nice for moderators to have to deal with extra work/flame due to general chat being sent after them, and public discussions like this can become uncivilized and ruin the image of FAF (although, if i have to be nitpicky, the 30k number seems a bit inflated, i really wish we had that many people, trust me).
That is the total number of members, see also an the information-resources channel. It has an invite link with a count:
I agree that we do not have 30K+ active users, and therefore the number may feel inflated 
. But that is where it originates from.
@Crofis said in Open Review of FAF Moderation:
The current appeal is not a real appeal but more of a miss-input protection: "look guys, i think you wanted to punish a player with a nick similar to mine and you banned me instead".
Also, the reported player has no real chance to defend himself in any step of the process. Was i ever asked why i did what i did? No. Was my request for more details granted so we could discuss on those AND the context? No.
I can not find the official explanation of an appeal, but Maudlin described it as such in the association channel:
@maudlin27 said in FAF rules on leaving games - have your say:
Checking rating of the most active 5 mods, the lowest ranked player is c.1.4k (significantly above average which from memory is around 800 rating, even if not a 'pro'). The mod team also contains >2k rated players. In most cases, I expect the mod dealing with the report gets the judgement right, and the appeals process is there as a backup for the rare cases a mistake is made. To be rejected on appeal, that'd mean at least 4 people (the person reporting, the initial mod, and at least 2 other mods) have all come to an incorrect assessment. If you have a low rated mod judging whether a game is lost in a high rated game, then outside of the very clear cut scenarios (e.g. someone leaving at the start when nothing has happened and the departure means a near-certain team loss) they're also likely to consult with the wider mod team/higher rated mods.
Now, this is where it gets a little difficult again. Don't take anything personal. It's just how I perceive your post and I can be wrong.
Based on what you wrote it sounds like you feel the moderators did not interpret the game state correct and that the game state is the context that is miss interpret on whatever you were moderated for.
I feel like your post is full of assumptions. And by summarizing them, I also make a few assumptions that may be incorrect. But I feel like you assume that an appeal is processed by the same people, even though they are not. You assume that the moderator team does not have high rated players that understand the game state the way you do, even though the average rating of the moderator team is reasonably high.
I also feel like you assume that the moderator team has an infinite pool of time. I base that on for example:
@Crofis said in Open Review of FAF Moderation:
Since the situation needed context to be taken into consideration, and context needed a certain understanding of the game, i thought that maybe some higher rated players, given their better knowledge, could maybe give an unbiased (and hopefully objective) breakdown of the situation in game if i presented them the case.
This is of course not true. These type of discussions are quite exhausting. Let alone if you have to clarify the view of the moderator team in all detail every single time. And even when you do receive that information you may still not agree, because as you write:
@Crofis said in Open Review of FAF Moderation:
My goal was simple, either get evaluated by high rated players and know if i was wrong, or get an official explanation/motivation by the mods and if it made sense, know i was wrong.
It may still not make sense to you . Moderation is naturally subjective. It is okay if you do not agree with the conclusion. There are many different cultures and customs in this community and some rules may feel too strict or not strict enough because of that. The reported (or the reportee, if the reported gets away for that matter) and the moderation team do not have to come to a consensus. At the end of the day the moderation team does its best to provide nuance where necessary. There are various safe guards in play to prevent a moderator from taking off to space.
And, again from my point of view - do not take it personal. I also think you took a bad turn by still trying to get 'your way' by making a (forum?) post. As Brutus mentioned, there's a lot of nuance required for the moderation team to come to a conclusion. And the moderation team will never share all the information that is required to make that post of yours work.
For all we know you're a cold hearted asshole that swears all over, slows down the game, intentionally team kills and generally ruins games while you're making a post about how unfairly you were treated for leaving this game prematurely where you appear innocent. Just saying, I don't have that context. Nobody reading this does except the moderator team and yourself. And it's a good thing that we don't know. Because I'd like to take your input and interactions on face value. It makes life much, much easier.
What I would suggest you do next time is to just let it be. Be banned (or whatever you got) for the duration. And perhaps read up about the rules so that you're less likely to break them in the future. Remember: nobody needs to break the rules. It's always a choice. Especially because you're not perma banned for the first thing that you do. You get a warning, or a single day ban. There's a lot of leniency in play here.
And if anything - if you can't beat them then join them. The best way to understand the nuance in situations like these, and even grow as a person, is to become part of the 'problem' you perceive and try to fix it from the inside. That is a journey you'll remember for the rest of your life. I certainly do when I became the Game team lead - some things that happened really stuck to me in a way that helped me grow as a person. And as a nice financial bonus - to better manage certain situations that occur at my job.
