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Ban less and more

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  • F Offline
    FtXCommando
    last edited by 11 Oct 2022, 12:39

    Ban adjux - yes

    Ban anyone for talking about politics or anything in a negative connotation (actually enforcing coc guidelines) - no

    1 Reply Last reply Reply Quote 0
    • B Offline
      BlackYps
      last edited by 11 Oct 2022, 12:48

      Btw, the code of conduct has been renamed to contributor guidelines and is now only applicable to contributors, not regular players. We have the normal rules that apply to everyone that should regulate foul language etc.

      1 Reply Last reply Reply Quote 2
      • G Offline
        Giebmasse Team Lead
        last edited by 11 Oct 2022, 14:59

        I'd say moderation priority is already quite similar as to how you list it.

        We don't actively watch games for people breaking the rules or being "more edgy". For instance in a team game if the players are being a bit edgy but nobody minds and it isn't anything extreme, then so be it. If someone in the game took offense or some behavior was too extreme the players in the game can report it and we take action accordingly.

        Public discussions that flow on are watched a bit more closely by moderators, if a moderator sees something against the rules, they intervene more proactively than for in-game things. If you've seen users "get away with things" or think moderation is "outlandishly lax", even with multiple moderators we can't monitor every single word and conversation in all the FAF platforms, so a report/ping/mention by other users to alert moderators is appreciated.

        Forums are by nature a bit more formal, so when it comes to moderation, something that could pass in a flowing discussion might not belong as a post.

        In regards to what should be moderated/how strict moderation should be, that is heavily tied to manpower resources and what kind of policy overall suits the community. Let's say you wish for really strict moderation, if we don't have the manpower for enforcing it, you'll effectively get moderators logging in/processing reports, "sniping" a few users they see breaking rules, meanwhile several other users can get away with similar level of "infringements". This causes easily uproar and potentially even more problems overall in the community if moderation consistency cannot be upheld. A bigger cliff between what is the largely observed "policy level" by the majority of the users vs. what a fraction of the users get punished for, can quickly degrade overall trust in the rules, moderation, cause "in spite" behavior and in consequence further degrade the experience users have in the community even if the opposite was the intended goal.

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        • T Offline
          TheWeakie
          last edited by 11 Oct 2022, 16:22

          Damn magnum even got people making forum posts about him right now

          1 Reply Last reply Reply Quote 1
          • Q Offline
            QuietJoy
            last edited by 12 Oct 2022, 13:49

            Do we not have the ability/technology to pull chat logs from all games automatically and compare all text against a list of offensive words and then generate a report of offensive comments made when and by who. I'd think it should be fairly easy to setup and then find toxic players. I'm thinking of racial slurs etc - truly nasty stuff that has no place in FAF
            And what about saving the lobby chat too, loads of weird stuff goes on in lobbies..

            E 1 Reply Last reply 12 Oct 2022, 14:22 Reply Quote 0
            • E Offline
              Eternal- @QuietJoy
              last edited by 12 Oct 2022, 14:22

              @laconic You can

              Profile | Eternal MOD pack | Check new client

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              • J Online
                Jip
                last edited by 12 Oct 2022, 15:02

                The messages of the lobby are not included in the replay format. Unlikely that you can retrieve those

                A work of art is never finished, merely abandoned

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                • F Offline
                  FtXCommando
                  last edited by 12 Oct 2022, 16:58

                  How exactly did you remove toxicity by banning people when nobody personally involved cared to report? It’s the word equivalent of surfing through the replay vault to report people that quit games early or start dicking around and reclaiming their teammate’s stuff even though nobody in the game cared.

                  B N 2 Replies Last reply 12 Oct 2022, 17:12 Reply Quote 0
                  • B Offline
                    Blodir @FtXCommando
                    last edited by Blodir 10 Dec 2022, 17:13 12 Oct 2022, 17:12

                    @ftxcommando said in Ban less and more:

                    How exactly did you remove toxicity by banning people when nobody personally involved cared to report? It’s the word equivalent of surfing through the replay vault to report people that quit games early or start dicking around and reclaiming their teammate’s stuff even though nobody in the game cared.

                    How often do you, as a viewer, report a bot on twitch stream spamming ads for adult dating site x or viewbotting service y?

                    But yea I agree with you I wouldn't go scanning games either. Games are a private venue. Aeolus, discord and forums (twitch too) are public venues. In a public venue mods should be actively enforcing rules regardless of if anyone reports it or not (such as in the twitch example), but in a private venue there needs to be a confirmation that there is a problem.

                    1 Reply Last reply Reply Quote 1
                    • F Offline
                      FtXCommando
                      last edited by 12 Oct 2022, 17:19

                      What’s the rationale for how a game is private but a Discord convo is public?

                      The games are recorded for eternity, Discord convo is recorded for eternity.

                      You can access any game, you actually can’t access every Discord convo but you can in generic, public channels.

                      The only real difference I see is that it’s incredibly easy to ctrl+f and sort thru Discord while FAF has no real such tools for games. I guess it has Kazbek’s analysis tools but that isn’t really the same thing.

                      B 1 Reply Last reply 13 Oct 2022, 13:16 Reply Quote 0
                      • T Offline
                        TheWeakie
                        last edited by 12 Oct 2022, 17:20

                        Speak for yourself bud i report all my bots

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          FtXCommando
                          last edited by FtXCommando 10 Dec 2022, 17:32 12 Oct 2022, 17:32

                          I guess the big difference is that a FAF game is an enclosed experience. It has a start and an end and you are either part of it or you aren’t. You can in theory respond to a Discord convo at any point or get personally involved whenever.

                          However, Discord also has threads which can be archived in a few days. If you read those in a public channel and it made you sad, I don’t really see how that’s any different than getting sad because a person was mean in a FAF game where you weren’t involved.

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                          • N Offline
                            Nex @FtXCommando
                            last edited by 13 Oct 2022, 11:38

                            @ftxcommando said in Ban less and more:

                            How exactly did you remove toxicity by banning people when nobody personally involved cared to report?

                            Why would they report it, if they can just stop playing the game?
                            and there are probably a lot of people feeling offended, but don't want to put in any effort, to report people otherwise change their situation aside from being pissed about it.
                            So if you let things go, because everyone currently involved is either fine with it or doesn't report it (due to being lazy or just because "no one else reports it either") is not the greatest idea. Because once you meet someone ready to report such behavior it might already be to late.
                            I mean you wouldn't get a ban for something like that right away and explicitly private games should probably also be excluded, but in all welcome or TMM games, repeated offenses should be punishable regardless if they get reported or not.
                            And since replays are available for a long time, maybe deleting offensive messages from the replays would be good (if that's possible), as is done with messages on Discord or the forums.

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                            • F Offline
                              FtXCommando
                              last edited by 13 Oct 2022, 11:46

                              Great, problem is as Gieb said the moderation manpower is two sticks and a rock.

                              So what does your good intention policy intended to guess whether people are actually upset lead to? Dudes combing through replays to find something to ban people they already have a problem with due to other circumstances. Is that more or less toxic than the current situation?

                              J 1 Reply Last reply 18 Oct 2022, 00:51 Reply Quote 0
                              • B Offline
                                BlackYps @FtXCommando
                                last edited by 13 Oct 2022, 13:16

                                @ftxcommando said in Ban less and more:

                                What’s the rationale for how a game is private but a Discord convo is public?

                                The only real difference I see is that it’s incredibly easy to ctrl+f and sort thru Discord while FAF has no real such tools for games.

                                You must be playing odd games if that is the only difference you can see.

                                A game has at most 16 players and that group is fixed once the game launches. The discord server has thousands of users and people can join any time. Moderators are already present in discord while most games don't have a moderator in it.

                                If you want to argue that the faf discord server is private, then you are stretching the meaning of the word private so far out that it basically loses all meaning.

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                                • B Offline
                                  BrainDeadCommand
                                  last edited by 17 Oct 2022, 09:45

                                  #FreeFEATHER

                                  1 Reply Last reply Reply Quote 2
                                  • J Offline
                                    jcvjcvjcvjcv @FtXCommando
                                    last edited by 18 Oct 2022, 00:51

                                    @ftxcommando said in Ban less and more:

                                    Great, problem is as Gieb said the moderation manpower is two sticks and a rock.

                                    So what does your good intention policy intended to guess whether people are actually upset lead to? Dudes combing through replays to find something to ban people they already have a problem with due to other circumstances. Is that more or less toxic than the current situation?

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