@snagglefox said in What is the biggest issue that plagues FAF in your opinion?:
Why is this thread still going on
I would love to know. Its such pain at this point.
@@Anachronism_
There is literally a wiki page on reporting technical issues, a wiki page on connection issues and solutions, a forums section on support for client and account issues, and a tech support Discord forum.
So now theres also a wiki page too. Do you understand what is meant by the term fragmentation?
If I have a vague issue there are literally so many places I have to search before I can even confirm that it has been talked about in any capacity. If we are expecting people to go through every one of those resources (aeolus, the discord channels, the github page, the zuelip, the forum, the wiki, the other page someone linked...) before they can be sure that its a new issue etc, then IMO a lot of people are frankly going to put up and shut up about it because it is long and frustrating. Especially if youre not sure how to describe what youre looking for because its happening kind of randomly and inconsistently.
Bringing something to light on the forums can get high exposure and prompt change, but it doesn't have to be inflammatory to do so. Many changes have been made as a result of non-toxic forum discussions.
I swear to god people are not reading my point. The fragmentation and the process to get attention to random issues is the issue. At the moment vague issues are being tolerated (and we can disagree if these are increasing or decreasing in number) but a lot are being tolerated because they are not in a state where we can collate all the information that might help us figure out what the common ground is because there is no central, easy to use, visible way where all this information can exist with less barriers.
Acting caustically to FAF's contributors because other people triggered you is not helpful or fair.
As I have also said many times now, I have been trying to get visibility on this issue for a really long time. Acting caustically has worked apparently a little too well looking at this thread, I could've saved a lot of time by doing this in the first place. This is also part of the problem: why is it necessary that it must be done in a negative and inflammatory way to get a decent level of engagement?
However, if the affected people won't make actual bug reports with logs
Are you memeing or did you not read any of what I have written multiple times now? The individual bugs that could be reported as a bug are NOT AT ALL what I'm talking about. At the moment this is the process that exists, but these are issues that aren't yet in a position to make it that far because of their nature. My view is we should do more to help get current jank issues to that stage because then we can make things better.
So, if you really want to get the problems fixed faster, I suggest you get more of the affected users to submit bug reports with logs, and you could volunteer to help out as well if you want.
Please, PLEASE, PLEASE read and understand what I'm talking about before rehashing the same besides the point reply that exists many times in this thread. This here is the reason this thread is going on and its getting really tiresome. If this ends with caustic language aimed at people who keep not reading the thread from me, this time it will be intentional and aimed at people being actually stupid and not for the purpose of getting attention to the issue.