I want to start a noob support community, what do? Also, does anyone want to participate?

Phong wasn't using observers, the 'masters' went in as teammates and ctrl+k'd at the start

Just send them to the streamers.

can also join the same army (player) with cheat mode alft+f2 and basically see all of the available info

Shared unit army is also a thing

One thing, I like to suggest when we have a new player joining us is to play in decapitation. Losing your acu is less stressful and it allows the new player to play his acu instead of leaving it in his base.

@yojih I downloaded the mod and will give it a try