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    Scheduled Pinned Locked Moved FAF support (client and account issues)
    26 Posts 11 Posters 1.2k Views
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    • BlackYpsB
      BlackYps
      last edited by

      As others have already tried to explain, we are out of ideas what could be causing it. And we have no way of reproducing the problem and thus are unable to try things out and checking if that makes the problem go away. So what do you suggest we do?

      L 1 Reply Last reply Reply Quote 0
      • H-masterH
        H-master
        last edited by

        Do you have the same problem on a different pc?
        Do you have the same problem on a different network?

        Check out my maps here:

        Madness 1 - 10

        https://forum.faforever.com/topic/480/h-master-s-maps

        1 Reply Last reply Reply Quote 0
        • L
          LordYellow @BlackYps
          last edited by

          @blackyps Considering that this problem started happening in general during the switch from python to java then it is quite obvious someone messed up.

          arma473A 1 Reply Last reply Reply Quote 0
          • arma473A
            arma473 @LordYellow
            last edited by

            @lordyellow Nothing is obvious when it comes to unreproducible software/networking bugs

            Are people still able to log in with the Python client, and if so, have you tried doing that?

            Have you tried logging in from a different connection? For example if you go over to your friend's house and use their internet, or a Starbucks with wifi, or whatever

            L 1 Reply Last reply Reply Quote 0
            • L
              LordYellow @arma473
              last edited by LordYellow

              @arma473 I would be most grateful if you could supply me a way to get the old python client. I don't have it anymore since I updated long ago.

              Also yea I tried logging in from different spots, just keeps giving me the same issue.

              1 Reply Last reply Reply Quote 0
              • arma473A
                arma473
                last edited by

                I don't have a copy of the python client but @ThomasHiatt might

                Have you tried logging in from a different computer entirely? You can put FAF on a computer without installing Steam and FA. The point would just be to see if you can log in, not to actually play the game on some other computer.

                1 Reply Last reply Reply Quote 0
                • ThomasHiattT
                  ThomasHiatt
                  last edited by

                  Yea, I'm the only member of this community that can type "faf python client" into google.

                  https://github.com/FAForever/client/releases

                  1 Reply Last reply Reply Quote 0
                  • Eternal-E
                    Eternal-
                    last edited by Eternal-

                    Python client uses same web authorization as official one. The problem is in local network that does not give permission to connect FAF OAuth server in Germany. I had such problem in my college, as i know there is setup of a local server with some firewall rules, so problem is not on FAF side.

                    If you are using router / everything that stands between you and the Internet, the problem may be in it. Network provider will never block such stuff

                    Profile | Eternal MOD pack | Check new client

                    1 Reply Last reply Reply Quote 0
                    • Brutus5000B
                      Brutus5000 FAF Server Admin
                      last edited by

                      The thing I do not understand is that if you post in this forum you are in general able to login via our OAuth server.
                      But for some reason it fails if we do the same in the FAF (java) client. There is no logical or technical explanation for this.

                      He said, "I've been to the year 3000
                      Not much has changed, but they live underwater
                      And your great-great-great-granddaughter
                      Is playin' FAF, playin' FAF"

                      1 Reply Last reply Reply Quote 0
                      • Eternal-E
                        Eternal-
                        last edited by Eternal-

                        I was wrong, i am in college right now and i cant open TCP connection with lobby.faforever.com. Mostly likely due to our local server policy for connections.

                        7522d1fe-02b6-497d-abd1-6c2310ea7388-image.png

                        Profile | Eternal MOD pack | Check new client

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                        • S
                          Sheikah
                          last edited by

                          Yes the login forever screen is not because you can't connect to the oauth service. It happens because the tcp connection to the lobby server fails. But again I am not sure why it fails for some people beyond the firewall issues eternal mentioned.

                          1 Reply Last reply Reply Quote 0
                          • Eternal-E
                            Eternal-
                            last edited by

                            Who was this problem, please mention me when you will be here. I want to try some solutions

                            Profile | Eternal MOD pack | Check new client

                            1 Reply Last reply Reply Quote 0
                            • Brutus5000B
                              Brutus5000 FAF Server Admin
                              last edited by

                              So just to keep you informed, Sheikah dug in the dirt and it seems a new issues introduced by one of our libraries in one of the recent version. Multiple reports of the problems with resolving DNS, but looks like nobody was capable of catching logs that could help the developers.
                              https://github.com/reactor/reactor-netty/issues/1534

                              At least we have a workaround now that will end up in the next client release.

                              He said, "I've been to the year 3000
                              Not much has changed, but they live underwater
                              And your great-great-great-granddaughter
                              Is playin' FAF, playin' FAF"

                              1 Reply Last reply Reply Quote 1
                              • S
                                Sheikah
                                last edited by

                                This release may solve the issue for some people.

                                https://github.com/FAForever/downlords-faf-client/releases/tag/v2022.2.0-alpha-4

                                1 Reply Last reply Reply Quote 2
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