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    Scheduled Pinned Locked Moved FAF support (client and account issues)
    26 Posts 11 Posters 1.2k Views
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    • L
      LordYellow
      last edited by LordYellow

      Well I already did everything that was suggested to fix this problem, so my answer to that question is pretty much "I would hope it would've been fixed by now considering I've never had these issues with old versions of FAF."

      It also seems quite callous to disregard the minority of people having the problem over the majority, especially considering this has been a long time issue now.

      1 Reply Last reply Reply Quote 0
      • BlackYpsB
        BlackYps
        last edited by

        As others have already tried to explain, we are out of ideas what could be causing it. And we have no way of reproducing the problem and thus are unable to try things out and checking if that makes the problem go away. So what do you suggest we do?

        L 1 Reply Last reply Reply Quote 0
        • H-masterH
          H-master
          last edited by

          Do you have the same problem on a different pc?
          Do you have the same problem on a different network?

          Check out my maps here:

          Madness 1 - 10

          https://forum.faforever.com/topic/480/h-master-s-maps

          1 Reply Last reply Reply Quote 0
          • L
            LordYellow @BlackYps
            last edited by

            @blackyps Considering that this problem started happening in general during the switch from python to java then it is quite obvious someone messed up.

            arma473A 1 Reply Last reply Reply Quote 0
            • arma473A
              arma473 @LordYellow
              last edited by

              @lordyellow Nothing is obvious when it comes to unreproducible software/networking bugs

              Are people still able to log in with the Python client, and if so, have you tried doing that?

              Have you tried logging in from a different connection? For example if you go over to your friend's house and use their internet, or a Starbucks with wifi, or whatever

              L 1 Reply Last reply Reply Quote 0
              • L
                LordYellow @arma473
                last edited by LordYellow

                @arma473 I would be most grateful if you could supply me a way to get the old python client. I don't have it anymore since I updated long ago.

                Also yea I tried logging in from different spots, just keeps giving me the same issue.

                1 Reply Last reply Reply Quote 0
                • arma473A
                  arma473
                  last edited by

                  I don't have a copy of the python client but @ThomasHiatt might

                  Have you tried logging in from a different computer entirely? You can put FAF on a computer without installing Steam and FA. The point would just be to see if you can log in, not to actually play the game on some other computer.

                  1 Reply Last reply Reply Quote 0
                  • ThomasHiattT
                    ThomasHiatt
                    last edited by

                    Yea, I'm the only member of this community that can type "faf python client" into google.

                    https://github.com/FAForever/client/releases

                    1 Reply Last reply Reply Quote 0
                    • Eternal-E
                      Eternal-
                      last edited by Eternal-

                      Python client uses same web authorization as official one. The problem is in local network that does not give permission to connect FAF OAuth server in Germany. I had such problem in my college, as i know there is setup of a local server with some firewall rules, so problem is not on FAF side.

                      If you are using router / everything that stands between you and the Internet, the problem may be in it. Network provider will never block such stuff

                      Profile | Eternal MOD pack | Check new client

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                      • Brutus5000B
                        Brutus5000 FAF Server Admin
                        last edited by

                        The thing I do not understand is that if you post in this forum you are in general able to login via our OAuth server.
                        But for some reason it fails if we do the same in the FAF (java) client. There is no logical or technical explanation for this.

                        He said, "I've been to the year 3000
                        Not much has changed, but they live underwater
                        And your great-great-great-granddaughter
                        Is playin' FAF, playin' FAF"

                        1 Reply Last reply Reply Quote 0
                        • Eternal-E
                          Eternal-
                          last edited by Eternal-

                          I was wrong, i am in college right now and i cant open TCP connection with lobby.faforever.com. Mostly likely due to our local server policy for connections.

                          7522d1fe-02b6-497d-abd1-6c2310ea7388-image.png

                          Profile | Eternal MOD pack | Check new client

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sheikah
                            last edited by

                            Yes the login forever screen is not because you can't connect to the oauth service. It happens because the tcp connection to the lobby server fails. But again I am not sure why it fails for some people beyond the firewall issues eternal mentioned.

                            1 Reply Last reply Reply Quote 0
                            • Eternal-E
                              Eternal-
                              last edited by

                              Who was this problem, please mention me when you will be here. I want to try some solutions

                              Profile | Eternal MOD pack | Check new client

                              1 Reply Last reply Reply Quote 0
                              • Brutus5000B
                                Brutus5000 FAF Server Admin
                                last edited by

                                So just to keep you informed, Sheikah dug in the dirt and it seems a new issues introduced by one of our libraries in one of the recent version. Multiple reports of the problems with resolving DNS, but looks like nobody was capable of catching logs that could help the developers.
                                https://github.com/reactor/reactor-netty/issues/1534

                                At least we have a workaround now that will end up in the next client release.

                                He said, "I've been to the year 3000
                                Not much has changed, but they live underwater
                                And your great-great-great-granddaughter
                                Is playin' FAF, playin' FAF"

                                1 Reply Last reply Reply Quote 1
                                • S
                                  Sheikah
                                  last edited by

                                  This release may solve the issue for some people.

                                  https://github.com/FAForever/downlords-faf-client/releases/tag/v2022.2.0-alpha-4

                                  1 Reply Last reply Reply Quote 2
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