game won't start

[CharC0b]

When trying to run the game comes out an error, log attached, please help! :С client.log

[MostLostNoob]

@charc0b Do you have the game_22925002.log file too?

[CharC0b]

@mostlostnoob No, there is no such file in the logs folder, I looked further but alas there is none

[MostLostNoob]

@charc0b I'd start by adding an exclusion/exception for the FAF Client in the active scan & firewall sections of their AV software & Windows Security.

If that doesn't work, then try a VPN.

[CharC0b]

@mostlostnoob No did not help, I disconnected, and added to the exceptions antivirus, reinstall the game, even downloaded a pirate, but neither licensed copy or pirate does not work. VPN also gave no result, when you start in steam game closes as soon as you pressed the start button.

[MostLostNoob]

@charc0b Do you have Citrix software or Sophos VPN installed?

If so, then you need to uninstall them for any version of SCFA to work, vanilla or FAF.

[CharC0b]

@mostlostnoob first time I've heard of it, no, I don't have it installed.

[magge]

Are you really sure the game creates no game log? That would be very unusual. Does the windows event log say anything related to the Supreme Commander process?

[CharC0b]

@magge журнал событий виндувс не смотрел, вот что удалось найти

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
  <EventID>1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2024-07-10T08:20:20.0896153Z" />
  <EventRecordID>59247</EventRecordID>
  <Correlation />
  <Execution ProcessID="11860" ThreadID="1136" />
  <Channel>Application</Channel>
  <Computer>CharCob</Computer>
  <Security UserID="S-1-5-21-1508316435-2105642269-974371775-1001" />
  </System>
• <EventData>
  <Data Name="AppName">SupremeCommander.exe</Data>
  <Data Name="AppVersion">1.5.0.1</Data>
  <Data Name="AppTimeStamp">4e5c092e</Data>
  <Data Name="ModuleName">ntdll.dll</Data>
  <Data Name="ModuleVersion">10.0.22621.317</Data>
  <Data Name="ModuleTimeStamp">ae4c35a1</Data>
  <Data Name="ExceptionCode">c0000005</Data>
  <Data Name="FaultingOffset">0007bfdb</Data>
  <Data Name="ProcessId">0x40e0</Data>
  <Data Name="ProcessCreationTime">0x1dad2a200c059ee</Data>
  <Data Name="AppPath">C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\SupremeCommander.exe</Data>
  <Data Name="ModulePath">C:\Windows\SYSTEM32\ntdll.dll</Data>
  <Data Name="IntegratorReportId">a5d16b42-af74-460c-a830-7b4bee1cc209</Data>
  <Data Name="PackageFullName" />
  <Data Name="PackageRelativeAppId" />
  </EventData>
  </Event>

Имя сбойного приложения: SupremeCommander.exe, версия: 1.5.0.1, метка времени: 0x4e5c092e
Имя сбойного модуля: ntdll.dll, версия: 10.0.22621.317, метка времени: 0xae4c35a1
Код исключения: 0xc0000005
Смещение ошибки: 0x0007bfdb
Идентификатор сбойного процесса: 0x0x40E0
Время запуска сбойного приложения: 0x0x1DAD2A200C059EE
Путь сбойного приложения: C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\bin\SupremeCommander.exe
Путь сбойного модуля: C:\Windows\SYSTEM32\ntdll.dll
Идентификатор отчета: a5d16b42-af74-460c-a830-7b4bee1cc209
Полное имя сбойного пакета:
Код приложения, связанного со сбойным пакетом:

[magge]

Some Random Suggestions:

• Verify Game Files via Steam
• Update Windows
• Update all drivers
• Run System File Checker: Open Command Prompt as an administrator and run "sfc /scannow"
• Make sure you do not have a faulty memory

[CharC0b]

@magge Reinstalled via steem, files checked, check did not give anything, suprim commander and suprim commander 2 work properly, this is only with FA

[magge]

What is your OS?
Your security software?

[CharC0b]

@magge Windows 11, protect windows defender

[CharC0b]

@charc0b everything was working literally a month ago without any problems.

[magge]

Unfortunately, I have no further ideas. FAF should work with windows defender by default - Maybe someone else sees something. Last resort would be to reinstall the whole system. Not the best solution, but at this point ... shrug

[CharC0b]

@magge :С

[SpikeyNoob]

You know its bad when MostLost and Magge both can't solve it ;(

[Sheikah]

Yeah some third party software is shutting down the game because from those logs the client launched everything just fine.

[CharC0b]

@sheikah is there at least an approximate name for this software? The thing is that I haven't used the pc for a long time and no one could use it, about 2 months ago I last turned it on and everything was fine (lots of work) and when I turned it on about a week ago the suprime commander just stopped turning on.

[CharC0b]

Today my SCFA for no reason just started running for no reason at all! I was literally hoping to play a little bit of the game every day, about 5-6 times and then, today it started for no reason after the third try.