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    FAF Client crashes on launch / Startup error

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    I need help
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    • MostLostNoobM
      MostLostNoob @Anybody00
      last edited by

      @anybody00 Can you open Run (Windows + R) & go to the following:

      %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\logs

      If there's a client.log file in there, then please click the Reply button at the bottom of this page between the 👁 (View) icon & the "Mark unread" button. Next, drag/drop that client.log file into the Reply message window so those that can help (most likely not me) have that data to look at.

      1 Reply Last reply Reply Quote 0
      • A
        Anybody00
        last edited by

        There's just a client.prefs file in
        %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\
        i'm not able to drop into this box:

        [client.prefs](Invalid file type. Allowed types are: .png, .jpg, .bmp, .txt, .log, .gif, .webp, .csv, .pdf, .xls, .doc, .zip, .7z, .rar, .dds, .jpeg)

        There aren't any hidden fils as well, I have this programm called TOTAL CMD64 which would show me any hidden fils.

        I'm not sure if this helps buthere is the Text from client.prefs:

        {
        "general" : {
        "disableSteamStart" : false,
        "showCyrillicWarning" : true
        },
        "data" : {
        "baseDataDirectory" : "C:\ProgramData\FAForever",
        "binDirectory" : "C:\ProgramData\FAForever\bin",
        "replaysDirectory" : "C:\ProgramData\FAForever\replays",
        "languagesDirectory" : "C:\ProgramData\FAForever\languages",
        "replayDataDirectory" : "C:\ProgramData\FAForever\replaydata",
        "replayBinDirectory" : "C:\ProgramData\FAForever\replaydata\bin",
        "corruptedReplaysDirectory" : "C:\ProgramData\FAForever\replays\corrupt",
        "themesDirectory" : "C:\ProgramData\FAForever\themes",
        "mapGeneratorDirectory" : "C:\ProgramData\FAForever\map_generator",
        "cacheDirectory" : "C:\ProgramData\FAForever\cache",
        "cacheStylesheetsDirectory" : "C:\ProgramData\FAForever\cache\stylesheets",
        "featuredModCacheDirectory" : "C:\ProgramData\FAForever\cache\featured_mod"
        },
        "mainWindow" : {
        "width" : 800,
        "height" : 600,
        "maximized" : false,
        "x" : -1.0,
        "y" : -1.0
        },
        "generator" : {
        "generationType" : "CASUAL",
        "spawnCount" : 6,
        "numTeams" : 2,
        "mapSizeInKm" : 10.0,
        "waterDensity" : 0,
        "waterRandom" : true,
        "plateauDensity" : 0,
        "plateauRandom" : true,
        "mountainDensity" : 0,
        "mountainRandom" : true,
        "rampDensity" : 0,
        "rampRandom" : true,
        "mexDensity" : 0,
        "mexRandom" : true,
        "reclaimDensity" : 0,
        "reclaimRandom" : true
        },
        "forgedAlliance" : {
        "installationPath" : "C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance",
        "preferencesFile" : "C:\Users\User\AppData\Local\Gas Powered Games\Supreme Commander Forged Alliance\Game.prefs",
        "vaultBaseDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance",
        "warnNonAsciiVaultPath" : true,
        "autoDownloadMaps" : true,
        "allowIpv6" : false,
        "runFAWithDebugger" : false,
        "showIceAdapterDebugWindow" : false,
        "mapsDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\maps",
        "modsDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\mods"
        },
        "login" : {
        "rememberMe" : true
        },
        "chat" : {
        "zoom" : 1.0,
        "previewImageUrls" : true,
        "maxMessages" : 500,
        "chatColorMode" : "DEFAULT",
        "hideFoeMessages" : true,
        "playerListShown" : true,
        "timeFormat" : "AUTO",
        "autoJoinChannels" : [ "#german" ],
        "showMapName" : false,
        "showMapPreview" : false
        },
        "notification" : {
        "soundsEnabled" : true,
        "mentionSoundEnabled" : true,
        "infoSoundEnabled" : true,
        "warnSoundEnabled" : true,
        "errorSoundEnabled" : true,
        "transientNotificationsEnabled" : true,
        "toastPosition" : "BOTTOM_RIGHT",
        "friendOnlineToastEnabled" : true,
        "friendOfflineToastEnabled" : true,
        "friendOnlineSoundEnabled" : true,
        "friendOfflineSoundEnabled" : true,
        "friendJoinsGameSoundEnabled" : true,
        "friendPlaysGameSoundEnabled" : true,
        "friendPlaysGameToastEnabled" : true,
        "friendJoinsGameToastEnabled" : true,
        "privateMessageSoundEnabled" : true,
        "privateMessageToastEnabled" : true,
        "notifyOnAtMentionOnlyEnabled" : false,
        "toastScreen" : 0,
        "toastDisplayTime" : 5000,
        "silenceBetweenSounds" : 30000,
        "afterGameReviewEnabled" : true
        },
        "localization" : {
        "dateFormat" : "AUTO"
        },
        "lastGame" : {
        "lastGameType" : "faf",
        "lastGameOnlyFriends" : false,
        "lastGameEnforceRating" : false
        },
        "matchmaker" : {
        "factions" : [ "aeon", "cybran", "uef", "seraphim" ]
        },
        "developer" : {
        "logLevel" : "DEBUG"
        },
        "vault" : {
        "onlineReplaySortConfig" : {
        "sortProperty" : "startTime",
        "sortOrder" : "DESC"
        },
        "mapSortConfig" : {
        "sortProperty" : "gamesPlayed",
        "sortOrder" : "DESC"
        },
        "modVaultConfig" : {
        "sortProperty" : "latestVersion.createTime",
        "sortOrder" : "DESC"
        }
        },
        "user" : { },
        "filters" : { },
        "themeName" : "default",
        "preReleaseCheckEnabled" : false,
        "mapAndModAutoUpdate" : true,
        "hidePrivateGames" : false,
        "hideModdedGames" : false,
        "gameTileSortingOrder" : "PLAYER_DES",
        "unitDataBaseType" : "SPOOKY",
        "disallowJoinsViaDiscord" : false,
        "showGameDetailsSidePane" : false,
        "advancedIceLogEnabled" : false,
        "cacheLifeTimeInDays" : 30,
        "gameDataCacheActivated" : false
        }

        A 1 Reply Last reply Reply Quote 0
        • A
          alien555cz @Anybody00
          last edited by

          This post is deleted!
          A 1 Reply Last reply Reply Quote 0
          • A
            alien555cz @alien555cz
            last edited by alien555cz

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • A
              alien555cz
              last edited by

              hi i have same problem, yesterday first. when i run online game

              1 Reply Last reply Reply Quote 0
              • A
                alien555cz
                last edited by

                i know, must download new driver graphics, restart pc and run faf forever.

                1 Reply Last reply Reply Quote 0
                • A
                  Anybody00
                  last edited by

                  1 Reply Last reply Reply Quote 0
                  • A
                    Anybody00
                    last edited by

                    Whats next to do?

                    1 Reply Last reply Reply Quote 0
                    • A
                      alien555cz
                      last edited by alien555cz

                      i only instaled driver graphic, restart pc its all. before instaled i searched all "forever" directory on "C" storage and delete

                      1 Reply Last reply Reply Quote 0
                      • MostLostNoobM
                        MostLostNoob
                        last edited by

                        @Anybody00 Can you please copy the text from the error message & save it in a text file, then post that file to this thread per the previous steps so those that can help have that to review?

                        1 Reply Last reply Reply Quote 0
                        • A
                          Anybody00
                          last edited by

                          The Error message
                          java.lang.RuntimeException Exceptio.txt

                          1 Reply Last reply Reply Quote 0
                          • maggeM
                            magge Global Moderator
                            last edited by

                            Which OS and security solution do you use? @Anybody00
                            Maybe it is related to user permission rights or security software is interfering.

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                            • A
                              Anybody00
                              last edited by

                              My pc runs on windows, Edition Windows 11 Pro, Version: 21H2 and I'm using Avast Free Antivirus.
                              My pc is still at version 21H2 and when I check for updates there's nothing new shown. Last time I tried installing such an update it didn't work. Could that be a problem?

                              1 Reply Last reply Reply Quote 0
                              • maggeM
                                magge Global Moderator
                                last edited by

                                I bet all my channel points from FAF Twitch, that Avast is causing issues. Try to whitelist/deactivate/uninstall for testing purpose and try again with FAF.

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                                • A
                                  Anybody00
                                  last edited by

                                  Still didn't work unfortunatly, I did remove Avast and I reinstalled FAF.

                                  Here's the error message
                                  java.lang.RuntimeException Exceptio.txt

                                  AmygdalaA 1 Reply Last reply Reply Quote 0
                                  • AmygdalaA
                                    Amygdala @Anybody00
                                    last edited by

                                    @anybody00 did you restart your PC? I remember that that fixed it for someone with with a similar issue as Avast was still lurking around after it got uninstalled

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Anybody00
                                      last edited by Anybody00

                                      Yes, I did restart my pc. After that I looked for files named with avast and I removed them too.

                                      1 Reply Last reply Reply Quote 0
                                      • maggeM
                                        magge Global Moderator
                                        last edited by

                                        To be sure, remove those folders before you reinstall FAF:

                                        
C:\ProgramData\FAForever

%LOCALAPPDATA%\Gas Powered Games\Supreme Commander Forged Alliance\

                                        And double check after the installation that you have the necessary permissions to access and read the files/directory.

                                        Your last log has the same error as your first one:

                                        Caused by: java.nio.file.FileSystemException: C:\ProgramData\FAForever\cache\stylesheets: Die Datei oder das Verzeichnis ist beschädigt und nicht lesbar

                                        (ENG translation: The file or directory is corrupted and not readable)

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                                        • A
                                          Anybody00
                                          last edited by

                                          Hi,
                                          removing the two folders did help.
                                          (Actually the FAF folder wasn't deletable in any way so I just renamed it)

                                          I can now launch FAF normally.
                                          Thank you for your support:) ❤

                                          1 Reply Last reply Reply Quote 2
                                          • deletethisD
                                            deletethis
                                            last edited by

                                            It is good that the main problem was fixed but it's concerning that you couldn't delete the folder: it's possible that you had some process still running or your disk might be damaged.

                                            Consider a disk checker scan just to know if you need to replace your drive.

                                            1 Reply Last reply Reply Quote 0
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