• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Login
FAForever Forums
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Login

Game still creates crash log after game finished have to alt tab to exit and close crash log

Scheduled Pinned Locked Moved Game Issues and Gameplay questions
27 Posts 5 Posters 2.0k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M Offline
    MostLostNoob @Heavenly
    last edited by 21 Jan 2024, 07:25

    @heavenly If you haven't already done so, can you please go to the FAF client > top left menu > Settings > Forged Alliance Forever > Use FAF Debugger when starting Forged Alliance > check > click "Get the latest version of the debugger". This will write a more detailed game log the next time you play.

    Also, I noticed in a previous log indications that you use Alt+Tab to switch programs while playing. Are you playing in full screen or Windowed?

    1 Reply Last reply Reply Quote 0
    • H Offline
      Heavenly
      last edited by Heavenly 24 Jan 2024, 10:29

      @MostLostNoob thanks for the above I don't alt tab only while in the lobby before the game fills up or to get to the crash log and close it when game is finished.
      The latest FAF update v3779 appears to have fixed this crash log issue fingers crossed. Had one game and it exited the game without an issue.
      Thanks for your help with this.

      1 Reply Last reply Reply Quote 0
      • H Offline
        Heavenly
        last edited by Heavenly 25 Jan 2024, 23:33

        @MostLostNoob I guess the new patch hasn't fixed this. Had another game and had to alt tab to close the crash log after finishing a game. I'll follow you recommendation and enable the FAF Debugger and upload the info here hopefully will find what is causing this issue.

        1 Reply Last reply Reply Quote 0
        • H Offline
          Heavenly
          last edited by Heavenly 28 Jan 2024, 10:25

          @MostLostNoob here are todays logs game crashing when exiting hope there is some useful information there thanks

          client.log

          ice-adapter.log

          game_21735399.log

          M 1 Reply Last reply 28 Jan 2024, 10:47 Reply Quote 0
          • M Offline
            MostLostNoob @Heavenly
            last edited by 28 Jan 2024, 10:47

            @heavenly What version of vanilla SCFA do you have; GOG or CD/DVD?

            1 Reply Last reply Reply Quote 0
            • H Offline
              Heavenly
              last edited by 29 Jan 2024, 13:10

              @MostLostNoob It's the PC DVD Supreme Commander Forged Alliance from THQ. It does not require the original Supreme Commander game.

              M 1 Reply Last reply 31 Jan 2024, 03:58 Reply Quote 0
              • M Offline
                MostLostNoob @Heavenly
                last edited by MostLostNoob 31 Jan 2024, 03:58

                @heavenly Having the DVD version of vanilla SCFA may or may not be contributing to your crashes. Is it up-to-date with all the available patches that were released?

                Using the DVD version leads me to ask, have you linked your FAF account with either Steam or GOG to verify you own SCFA through either of those services? If you linked it with Steam, why not use the Steam version of SCFA instead of the DVD version?

                1 Reply Last reply Reply Quote 0
                • H Offline
                  Heavenly
                  last edited by 31 Jan 2024, 11:40

                  @MostLostNoob Yes the last official patch for the dvd version was beta v3603. There is patch v3684 haven't installed might try that. I don't think its the DVD version as I played with his version right up to December on Windows 7 without a hitch. I have since built new PC and now on Windows 11. Might be OS related or recent client updates during this time. The game is linked to Steam if it persists after some more updates might just install the Steam version of the game. Prefer not to rely on Steam to access the game. Thank you for your suggestions.

                  N 1 Reply Last reply 31 Jan 2024, 14:07 Reply Quote 0
                  • N Offline
                    Nex @Heavenly
                    last edited by 31 Jan 2024, 14:07

                    @heavenly After you downloaded the steam version once, you won't need steam to play FAF more than you need now.
                    You just use steam to download the newest version and verify that you own the game to FAF.
                    Once that's done FAF launches the game completely bypassing steam.

                    1 Reply Last reply Reply Quote 0
                    • H Offline
                      Heavenly
                      last edited by Heavenly 2 Jan 2024, 06:19 1 Feb 2024, 06:02

                      @Nex thanks I installed the steam version and found that I cannot run the exe file in C drive without using the FAF client. I think the Steam installed version of the game prevents this. I like to play sand box when a patch is released from FAF and save some games without having to use the client. Trying out and testing few things. I can't save any games through the client. I went back to my DVD box version and will put up with the crash log after a game. A client update or patch might fix this.

                      Quick question as I missed checking after reverting back to the DVD game is the Steam installed game patched the same as FAF v3781 if you run the game from the steam game directory where the game is installed? I guess I could play sandbox from there.

                      M 1 Reply Last reply 1 Feb 2024, 07:14 Reply Quote 0
                      • M Offline
                        MostLostNoob @Heavenly
                        last edited by 1 Feb 2024, 07:14

                        @heavenly Each version of SCFA is separate from one another. This means that if you launch from Steam, you're playing the Steam version. If you launch your DVD exe (or a shortcut from it), you're playing the DVD version. When you play the FAF version, you're using a separate game exe that's only used by FAF, you're not launching the exe from your vanilla SCFA install. The only thing the FAF version needs your vanilla install for is to use some the vanilla SCFA assets so that they don't have to be included in the download of the FAF game files.

                        If you want to play the FAF version without creating a game from the client so you can save & load, then you can either open the client > your username in top right corner > Logout > Play Offline or you can launch directly from the FAF game exe (or a shorcut of it) which by default is located at:

                        C:\ProgramData\FAForever\bin\ForgedAlliance.exe
                        

                        If you had issues with the Steam version running, then since that's separate from FAF, you need to figure out why that's not running on its own. Once you get the Steam SCFA running on its own, then you can change the FAF Client > top left menu > Settings > Forged Alliance Forever > Game Location to point to the Steam SCFA install so FAF uses the assets of the Steam version instead of the from the DVD version. This guide should help in troubleshooting your Steam SCFA, but you can ask for help here should you need it.

                        1 Reply Last reply Reply Quote 0
                        • H Offline
                          Heavenly
                          last edited by 1 Feb 2024, 07:38

                          @MostLostNoob I never noticed the offline tab at the bottom of the client the above is very helpful. The Steam version works so I will give that a go with the FAF client and see if these crashes persist. Thank you for your help.

                          1 Reply Last reply Reply Quote 0
                          • H Offline
                            Heavenly
                            last edited by Heavenly 2 Feb 2024, 06:05 2 Feb 2024, 06:02

                            Well I've given up trying to fix this. The Steam version doesn't fix the crash log when a game is finished.
                            I'm suspecting it's the FAF client that is causing this. Checked firewall and Windows 11 settings set for gaming. Everything works except when you select to exit the game. Thank you all for trying to help resolve this.

                            Last entries from the recent crash log

                            warning: Error running lua script: Failed to attach entity xas0204 to /projectiles/sinker/sinker_proj.bp on bone 1
                            stack traceback:
                            [C]: in function AttachBoneTo' ...projectiles.nx2\projectiles\sinker\sinker_script.lua(56): in function StartSinking'
                            ...projectiles.nx2\projectiles\sinker\sinker_script.lua(35): in function <...projectiles.nx2\projectiles\sinker\sinker_script.lua:33>
                            debug: Loading module: /units/ueb0201/ueb0201_script.lua
                            debug: Current gametime: 00:21:00
                            debug: Loading module: /units/xss0202/xss0202_script.lua
                            debug: Matchstate - defeated: recurrentgate
                            debug: Matchstate - won: Heavenly
                            debug: Matchstate - won: SomuchCancer
                            debug: Matchstate - won: Uchiha_Izumi
                            debug: Matchstate - won: FritzBoxDe
                            debug: Matchstate - won: Overlander101
                            debug: (12655) Sending game result: 2 defeat -10
                            debug: (12655) Sending game result: 1 victory 10
                            debug: (12655) Sending game result: 5 victory 10
                            debug: (12655) Sending game result: 7 victory 10
                            debug: (12655) Sending game result: 9 victory 10
                            debug: (12655) Sending game result: 11 victory 10
                            debug: Loading module: /lua/system/dkson.lua
                            info: Score data received!
                            info: syncing max ping markers: 15
                            debug: OpenMovie /movies/menu_background.sfd: 277556
                            debug: Preparing movie /movies/menu_background.sfd: 277556
                            debug: Preparing movie /movies/menu_background.sfd: 277556
                            info: Block is too late !
                            info: terminated
                            info: Block is too late !
                            info: terminated
                            info: Block is too late !
                            info: terminated
                            info: Block is too late !
                            info: terminated
                            info: Block is too late !
                            info: terminated
                            info: Block is too late !
                            info: terminated
                            debug: Preparing movie /movies/menu_background.sfd: 277556
                            debug: Preparing movie /movies/menu_background.sfd: 277556
                            debug: Preparing movie /movies/menu_background.sfd: 277556
                            debug: Preparing movie /movies/menu_background.sfd: 277556
                            info: /init
                            debug: Playing movie g:\sc forged alliance\supreme commander - forged alliance\movies\menu_background.sfd: 277556
                            info: Minimized true
                            debug: Playing movie g:\sc forged alliance\supreme commander - forged alliance\movies\menu_background.sfd: 1
                            info: Minimized false
                            info: Minimized true
                            debug: Playing movie g:\sc forged alliance\supreme commander - forged alliance\movies\menu_background.sfd: 1
                            info: Minimized false
                            info: GPGNET: setting nat handler to 0x00000000
                            info: CNetTCPBuf::Read(): recv() failed: WSAEINTR

                            M 1 Reply Last reply 2 Feb 2024, 06:46 Reply Quote 0
                            • M Offline
                              MostLostNoob @Heavenly
                              last edited by 2 Feb 2024, 06:46

                              @heavenly The end of this log indicates that you're still using the DVD version of the game for the vanilla SCFA assets that FAF uses, not the Steam version.

                              You need to go to FAF Client > top left menu > Settings > Forged Alliance Forever > Game Location > Choose... > navigate to the root folder of your Steam install (should be something like: ...\steamapps\common\Supreme Commander Forged Alliance > Select Folder.

                              If you need help locating the root folder of your Steam SCFA install, go to Steam > Library > right-click SCFA > Manage > Browse Local Files.

                              1 Reply Last reply Reply Quote 0
                              • H Offline
                                Heavenly
                                last edited by 2 Feb 2024, 09:38

                                @MostLostNoob I installed the Steam version of the game and still got the crash log after a game. I have since gone back to my DVD version as the Steam version did not resolve this. Thanks for your help.

                                M 1 Reply Last reply 2 Feb 2024, 19:53 Reply Quote 0
                                • M Offline
                                  MostLostNoob @Heavenly
                                  last edited by 2 Feb 2024, 19:53

                                  @heavenly I understand that you installed the Steam version of SCFA, but did you make the change I stated in my previous posts that would tell FAF to use your Steam install instead of the DVD install?

                                  As I said, the last partial log you posted showed that FAF was still using the assets from the DVD version, not Steam.

                                  1 Reply Last reply Reply Quote 0
                                  • H Offline
                                    Heavenly
                                    last edited by Heavenly 2 Mar 2024, 18:18 3 Feb 2024, 18:02

                                    @MostLostNoob Yes I used Revo uninstaller to completely remove the DVD version of the game. Then I installed steam version and directed the FAF client to the Steam directory where the game is installed. When I still experienced the crash log with the steam version I went back to a restored backup on my PC back to the DVD version. On one occasion I did not get the crash log happen with the DVD version of the game. That was when there was a patch update on the game. But after another game the crash log re appeared. Does it matter where the DVD version or the Steam version is installed?. As I installed them on my G: logical drive not in the C directory where the Windows 11 OS is installed. Same partition but in other logical drive G: Is there a way for the gamedata to be loaded again maybe give that a try? I have asked in the game lobby and other players are also experiencing the crash log when exiting a finished game. I might also try another tab to exit the game not the one in the standard menu where all the game info is. On my other PC that is Windows 7 64 bit that my son uses and plays FAF there is never any crash log created when exiting a finished game with the latest client and game patch.

                                    M 1 Reply Last reply 3 Feb 2024, 18:24 Reply Quote 0
                                    • M Offline
                                      MostLostNoob @Heavenly
                                      last edited by 3 Feb 2024, 18:24

                                      @heavenly I have seen post is various places from other players that they had issues of one sort or another unless they installed vanilla SCFA on the same drive/partition as the OS, so you may want to give that a try.

                                      I don't know why I didn't think of this sooner, but I also know of a couple players (myself included) that had a similar issue as yours which was resolved by moving the vanilla SCFA install to an external non-NVMe drive. For an unknown reason, some NVMe drives seem to mess with the timing of events SCFA is executing, so it crashes.

                                      1 Reply Last reply Reply Quote 0
                                      • H Offline
                                        Heavenly
                                        last edited by Heavenly 2 May 2024, 01:52 5 Feb 2024, 00:26

                                        @MostLostNoob The C drive installation did not work. Restored a backup to where the vanilla FAF game was in the G Drive.
                                        Finally I think I have resolved the log crash issue. I made some minor changes. I played a game in Window mode and also enabled IPv6 in the settings. I also disabled Acronis cyber protect even though exceptions were added.
                                        There was no game crash log. May help others to giving this a try if they are experiencing this.

                                        1 Reply Last reply Reply Quote 0
                                        • M Offline
                                          magge Global Moderator
                                          last edited by 5 Feb 2024, 00:50

                                          Glad that it is working out so far @Heavenly — In general, I would recommend against using Supreme Commander in full-screen mode. The ~15-year-old game engine tends to be too clunky to handle it, when you alt+tab or have a multi-monitor setup.

                                          Anyone who is interested in borderless full-screen can check out this thread

                                          There are several simple solutions which anyone can apply — If you google, there are ton of easy 1-click tools that do everything for you, like Definitive Supreme Commander Launcher or Borderless Gaming

                                          Join a FAFtastic Team

                                          1 Reply Last reply Reply Quote 0
                                          16 out of 27
                                          • First post
                                            16/27
                                            Last post