Sound too low, but ONLY in a game

Did you by any change reduce the master sound, in-game at any point? Replays use a separate preference file, and therefore have that set to 100. When you join a game, the 'real' preference file is used and the master sound volume may be different there.

checked windows master sound and it is at 100%.

All sound works fine EXCEPT in game or game lobby after setting up a game in the lobby

@popsniper Jip means the in game sound settings, but I was also curious about the windows settings so it’s good you checked that. In game settings might be messed up in the audio tab.

I checked the in-game settings also, and all settings are set to max volume. I even checked the Windows mixer and all are set to max volume. Finally, I tried to play one of the multiplayer campaign scenarios and very low sound there also...couldn't even hear the cut scene sound.

@popsniper said in Sound too low, but ONLY in a game:

I reset the headsets to surround sound

Have you examined the log file yet ?

how do I find the log files??

Please go to client > top left menu > Show logs folder > logs > sort by Date Modified. From there, the most recent game log file will be the closest to the top of the list.

dude, 5.1 and 7.1 are surround

just select stereo at 44.1 k and 16 bit