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    Full game + computer crash

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • P Offline
      Printer
      last edited by

      Where do should I start troubleshooting complete game + computer crashes. Entire computer freezes up, does the low pitched buzz sound, and power cycle reset is needed to fix. No blue screen, just stops.

      Three times so far...

      • on a Right click
      • while rapidly clicking,
      • regardless of what time in game and it's even happened in campaign.

      Using:

      • ACu highlight
        -Advanced Target Priorities 1.1
      • Advanced Reclaim Info
      • Common Mod Tools
      • Eco Manager
      • Idle Engineers 2
      • Philip Crofts Soundtrack
      • NoShake
      • Random UI improvements
      • Supreme Scoreboard 2.3
      • TA Music
      • UI Party
      K 1 Reply Last reply Reply Quote 0
      • JipJ Offline
        Jip
        last edited by

        We'd need the logs of the game. And given that we're talking about a (game) crash, you can also enable the faf debugger:

        d567231b-1341-4f70-b78f-df520047cfff-image.png

        A work of art is never finished, merely abandoned

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        • P Offline
          Printer
          last edited by

          Thank you kind sir. I've enabled it and went next crash occurs, will be back to this thread with logs.

          Much appreciated!

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          • P Offline
            Printer
            last edited by

            @Jip Crashed again. What files and how do I upload them to you/this post?

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            • JipJ Offline
              Jip
              last edited by Jip

              4a1baa9e-3f01-4e53-b113-65afcad8a81e-image.png

              In the logs folder you should be able to find the game. The identifier matches your replay id

              A work of art is never finished, merely abandoned

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              • P Offline
                Printer
                last edited by

                @Jip Thank you. Do you want all log folder data or just the file (game_17825107.txt)?

                On the old forums with Downlords' Client, there were (3) things they asked for and I used to be able to upload right onto the forum. (eg https://forums.faforever.com/viewtopic.php?f=3&t=18934 )

                Would you prefer an online hosting service(like FileBin) with me posting a link here? Or is there button I don't yet have access to allowing upload on this forum?

                I'm sorry to ask all these noob questions- but when I was looking for a Sticky Thread with instructions, I didnt see one.

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                • JipJ Offline
                  Jip
                  last edited by

                  The game logs should suffice, after enabling the debugger!

                  A work of art is never finished, merely abandoned

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                  • P Offline
                    Printer
                    last edited by

                    Got it, here it is.

                    https://filebin.net/vng7a1dkc9xyhk3n

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                    • JipJ Offline
                      Jip
                      last edited by

                      My browser reports the website as unsafe. Could you use https://pastebin.com/ instead?

                      A work of art is never finished, merely abandoned

                      deletethisD 1 Reply Last reply Reply Quote 0
                      • deletethisD Offline
                        deletethis @Jip
                        last edited by

                        I can see that site with no issues so I tried to copy paste to Pastebin but they didnt' like it

                        0dc91033-daee-47d6-8464-fb47a1cd4540-image.png

                        I'll just upload that same file here game_17825107.log

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                        • UvesoU Offline
                          Uveso
                          last edited by

                          Log looks good,
                          no sound errors or something that can obviously cause a crash.

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                          • K Offline
                            Katharsas @Printer
                            last edited by

                            @printer said in Full game + computer crash:

                            Where do should I start troubleshooting complete game + computer crashes. Entire computer freezes up, does the low pitched buzz sound, and power cycle reset is needed to fix. No blue screen, just stops.

                            There is something wrong with your hardware or drivers. Use Prime95 + Furmark to stress-test your hardware while monitoring temperature and maybe make a memory check.

                            On a modern windows version games are no longer capable of crashing your computer unless your hardware/drivers already have problems.

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                            • P Offline
                              Printer
                              last edited by

                              Thank you @Katharsas @Uveso and @Jip so far I've not had any crashes provided I have nothing else open. This probably confirms what Katharsas was saying in that maybe my computer can't handle FAF + x.

                              It's probably time for a new computer just holding on to the nostalgia tower abit longer.

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