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    The current pre-release of the client ("pioneer" in the version) is only compatible to itself. So you can only play with other testers. Please be aware!

    FAF will not connect

    Scheduled Pinned Locked Moved FAF support (client and account issues)
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    • H Offline
      hedgehunter
      last edited by hedgehunter

      I cannot open FAF client anymore. When starting it opens but offers me to play offline only. Removed it re-installed it but no luck. I have checked I can resolve api.faforever.com no problem there. Any suggestions?

      arma473A 1 Reply Last reply Reply Quote 0
      • ResistanceR Offline
        Resistance
        last edited by

        what's your discord?

        queuing with a newbie to show him the beauty of tmm and meeting tagada be like:
        https://www.youtube.com/watch?v=yLcRpdZ0Xb0&ab_channel=Tomoko

        1 Reply Last reply Reply Quote 0
        • H Offline
          hedgehunter
          last edited by hedgehunter

          Hedgehanter I just registered a week ago..

          1 Reply Last reply Reply Quote 0
          • arma473A Offline
            arma473 @hedgehunter
            last edited by

            @hedgehunter FAF has been doing that to me at times over the last day or so. It's probably just a temporary problem.

            1 Reply Last reply Reply Quote 0
            • S Offline
              Sheikah
              last edited by

              Would need a client.log file to see more clearly what is happening

              H 1 Reply Last reply Reply Quote 0
              • H Offline
                hedgehunter @Sheikah
                last edited by

                @sheikah what is the location of the file?

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Sheikah
                  last edited by

                  C:ProgramData/FAForever/logs

                  H 1 Reply Last reply Reply Quote 0
                  • H Offline
                    hedgehunter @Sheikah
                    last edited by

                    @sheikah 2021-10-30 20:01:47.446 INFO 2912 --- [JavaFX-Launcher] o.s.boot.SpringApplication : Starting application using Java 15.0.1 on %CPU_NAME% with PID 2912 (started by %USER% in C:\Program Files\FAF Client)
                    2021-10-30 20:01:47.448 INFO 2912 --- [JavaFX-Launcher] o.s.boot.SpringApplication : The following profiles are active: prod,windows
                    2021-10-30 20:01:48.352 INFO 2912 --- [JavaFX-Launcher] trationDelegate$BeanPostProcessorChecker : Bean 'asyncConfig' of type [com.faforever.client.config.AsyncConfig$$EnhancerBySpringCGLIB$$80768595] is not eligible for getting processed by all BeanPostProcessors (for example: not eligible for auto-proxying)
                    2021-10-30 20:01:48.383 INFO 2912 --- [JavaFX-Launcher] trationDelegate$BeanPostProcessorChecker : Bean 'cacheConfig' of type [com.faforever.client.config.CacheConfig$$EnhancerBySpringCGLIB$$e1b538db] is not eligible for getting processed by all BeanPostProcessors (for example: not eligible for auto-proxying)
                    2021-10-30 20:01:48.600 INFO 2912 --- [JavaFX-Launcher] c.f.c.preferences.PreferencesService : Switching FA Forever logging configuration to INFO
                    2021-10-30 20:01:48.613 INFO 2912 --- [JavaFX-Launcher] o.s.s.c.ThreadPoolTaskScheduler : Initializing ExecutorService 'taskScheduler'
                    2021-10-30 20:01:49.143 INFO 2912 --- [JavaFX-Launcher] c.f.c.map.generator.MapGeneratorService : Deleting leftover generated maps...
                    2021-10-30 20:01:49.149 WARN 2912 --- [JavaFX-Launcher] com.faforever.client.map.MapService : Could not load maps: installation path is not set
                    2021-10-30 20:01:49.244 INFO 2912 --- [JavaFX-Launcher] com.faforever.client.update.Version : The current application version is: 2021.10.0
                    2021-10-30 20:01:49.245 INFO 2912 --- [JavaFX-Launcher] c.f.client.update.ClientUpdateService : Current version: 2021.10.0
                    2021-10-30 20:01:49.251 INFO 2912 --- [pool-3-thread-3] c.f.client.update.CheckForUpdateTask : Checking for client update
                    2021-10-30 20:01:49.256 INFO 2912 --- [pool-3-thread-4] c.f.c.update.CheckForBetaUpdateTask : Checking for client update (pre-release channel)
                    2021-10-30 20:01:49.514 WARN 2912 --- [JavaFX Application Thread] com.faforever.client.task.TaskService : Task failed

                    javax.net.ssl.SSLException: Couldn't kickstart handshaking
                    at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:127)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:369)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:312)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:451)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:412)
                    at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
                    at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:183)
                    at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1600)
                    at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1528)
                    at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:224)
                    at com.faforever.client.preferences.PreferencesService.getRemotePreferences(PreferencesService.java:492)
                    at com.faforever.client.update.CheckForBetaUpdateTask.call(CheckForBetaUpdateTask.java:41)
                    at com.faforever.client.update.CheckForBetaUpdateTask.call(CheckForBetaUpdateTask.java:17)
                    at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
                    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
                    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
                    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
                    at java.base/java.lang.Thread.run(Thread.java:832)
                    Suppressed: java.net.SocketException: Connection reset by peer
                    at java.base/sun.nio.ch.NioSocketImpl.implWrite(NioSocketImpl.java:420)
                    at java.base/sun.nio.ch.NioSocketImpl.write(NioSocketImpl.java:440)
                    at java.base/sun.nio.ch.NioSocketImpl$2.write(NioSocketImpl.java:826)
                    at java.base/java.net.Socket$SocketOutputStream.write(Socket.java:1051)
                    at java.base/sun.security.ssl.SSLSocketOutputRecord.encodeAlert(SSLSocketOutputRecord.java:82)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:400)
                    ... 16 common frames omitted
                    Caused by: java.net.SocketException: Connection reset by peer
                    at java.base/sun.nio.ch.NioSocketImpl.implWrite(NioSocketImpl.java:420)
                    at java.base/sun.nio.ch.NioSocketImpl.write(NioSocketImpl.java:440)
                    at java.base/sun.nio.ch.NioSocketImpl$2.write(NioSocketImpl.java:826)
                    at java.base/java.net.Socket$SocketOutputStream.write(Socket.java:1051)
                    at java.base/sun.security.ssl.SSLSocketOutputRecord.flush(SSLSocketOutputRecord.java:268)
                    at java.base/sun.security.ssl.HandshakeOutStream.flush(HandshakeOutStream.java:89)
                    at java.base/sun.security.ssl.ClientHello$ClientHelloKickstartProducer.produce(ClientHello.java:657)
                    at java.base/sun.security.ssl.SSLHandshake.kickstart(SSLHandshake.java:529)
                    at java.base/sun.security.ssl.ClientHandshakeContext.kickstart(ClientHandshakeContext.java:107)
                    at java.base/sun.security.ssl.TransportContext.kickstart(TransportContext.java:249)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:434)
                    ... 14 common frames omitted

                    2021-10-30 20:01:49.516 WARN 2912 --- [JavaFX Application Thread] com.faforever.client.task.TaskService : Task failed

                    javax.net.ssl.SSLException: Couldn't kickstart handshaking
                    at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:127)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:369)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:312)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:451)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:412)
                    at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
                    at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:183)
                    at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1600)
                    at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1528)
                    at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:224)
                    at com.faforever.client.preferences.PreferencesService.getRemotePreferences(PreferencesService.java:492)
                    at com.faforever.client.update.CheckForUpdateTask.call(CheckForUpdateTask.java:53)
                    at com.faforever.client.update.CheckForUpdateTask.call(CheckForUpdateTask.java:20)
                    at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
                    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
                    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
                    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
                    at java.base/java.lang.Thread.run(Thread.java:832)
                    Suppressed: java.net.SocketException: Connection reset by peer
                    at java.base/sun.nio.ch.NioSocketImpl.implWrite(NioSocketImpl.java:420)
                    at java.base/sun.nio.ch.NioSocketImpl.write(NioSocketImpl.java:440)
                    at java.base/sun.nio.ch.NioSocketImpl$2.write(NioSocketImpl.java:826)
                    at java.base/java.net.Socket$SocketOutputStream.write(Socket.java:1051)
                    at java.base/sun.security.ssl.SSLSocketOutputRecord.encodeAlert(SSLSocketOutputRecord.java:82)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:400)
                    ... 16 common frames omitted
                    Caused by: java.net.SocketException: Connection reset by peer
                    at java.base/sun.nio.ch.NioSocketImpl.implWrite(NioSocketImpl.java:420)
                    at java.base/sun.nio.ch.NioSocketImpl.write(NioSocketImpl.java:440)
                    at java.base/sun.nio.ch.NioSocketImpl$2.write(NioSocketImpl.java:826)
                    at java.base/java.net.Socket$SocketOutputStream.write(Socket.java:1051)
                    at java.base/sun.security.ssl.SSLSocketOutputRecord.flush(SSLSocketOutputRecord.java:268)
                    at java.base/sun.security.ssl.HandshakeOutStream.flush(HandshakeOutStream.java:89)
                    at java.base/sun.security.ssl.ClientHello$ClientHelloKickstartProducer.produce(ClientHello.java:657)
                    at java.base/sun.security.ssl.SSLHandshake.kickstart(SSLHandshake.java:529)
                    at java.base/sun.security.ssl.ClientHandshakeContext.kickstart(ClientHandshakeContext.java:107)
                    at java.base/sun.security.ssl.TransportContext.kickstart(TransportContext.java:249)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:434)
                    ... 14 common frames omitted

                    2021-10-30 20:01:49.574 INFO 2912 --- [JavaFX-Launcher] o.s.boot.SpringApplication : Started application in 2.759 seconds (JVM running for 4.09)
                    2021-10-30 20:01:50.889 WARN 2912 --- [ForkJoinPool.commonPool-worker-3] c.f.client.login.LoginController : Could not read remote preferences

                    java.util.concurrent.CompletionException: javax.net.ssl.SSLException: An established connection was aborted by the software in your host machine
                    at com.faforever.client.preferences.PreferencesService.lambda$getRemotePreferencesAsync$8(PreferencesService.java:504)
                    at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1764)
                    at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.exec(CompletableFuture.java:1756)
                    at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290)
                    at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1016)
                    at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1665)
                    at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1598)
                    at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
                    Caused by: javax.net.ssl.SSLException: An established connection was aborted by the software in your host machine
                    at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:127)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:369)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:312)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:307)
                    at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:144)
                    at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1488)
                    at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1394)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:441)
                    at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:412)
                    at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:567)
                    at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:183)
                    at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1600)
                    at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1528)
                    at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:224)
                    at com.faforever.client.preferences.PreferencesService.getRemotePreferences(PreferencesService.java:492)
                    at com.faforever.client.preferences.PreferencesService.lambda$getRemotePreferencesAsync$8(PreferencesService.java:502)
                    ... 7 common frames omitted
                    Suppressed: java.net.SocketException: Connection reset by peer
                    at java.base/sun.nio.ch.NioSocketImpl.implWrite(NioSocketImpl.java:420)
                    at java.base/sun.nio.ch.NioSocketImpl.write(NioSocketImpl.java:440)
                    at java.base/sun.nio.ch.NioSocketImpl$2.write(NioSocketImpl.java:826)
                    at java.base/java.net.Socket$SocketOutputStream.write(Socket.java:1051)
                    at java.base/sun.security.ssl.SSLSocketOutputRecord.encodeAlert(SSLSocketOutputRecord.java:82)
                    at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:400)
                    ... 21 common frames omitted
                    Caused by: java.net.SocketException: An established connection was aborted by the software in your host machine
                    at java.base/sun.nio.ch.NioSocketImpl.implRead(NioSocketImpl.java:325)
                    at java.base/sun.nio.ch.NioSocketImpl.read(NioSocketImpl.java:350)
                    at java.base/sun.nio.ch.NioSocketImpl$1.read(NioSocketImpl.java:803)
                    at java.base/java.net.Socket$SocketInputStream.read(Socket.java:981)
                    at java.base/sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:478)
                    at java.base/sun.security.ssl.SSLSocketInputRecord.readHeader(SSLSocketInputRecord.java:472)
                    at java.base/sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:160)
                    at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:110)
                    ... 18 common frames omitted

                    2021-10-30 20:01:52.955 WARN 2912 --- [JavaFX Application Thread] c.f.client.fa.relay.ice.IceAdapterImpl : Ignoring call to ICE adapter as we are not connected: quit([])
                    2021-10-30 20:01:52.972 INFO 2912 --- [JavaFX Application Thread] com.faforever.client.config.AsyncConfig : Shutting down ExecutorService 'taskExecutor'
                    2021-10-30 20:01:52.975 INFO 2912 --- [JavaFX Application Thread] c.f.client.remote.FafServerAccessor : Closing lobby server connection
                    2021-10-30 20:01:52.975 WARN 2912 --- [JavaFX Application Thread] com.faforever.commons.lobby.FafLobbyApi : Attempting to disconnect while never connected
                    2021-10-30 20:01:52.982 INFO 2912 --- [JavaFX Application Thread] o.s.s.c.ThreadPoolTaskScheduler : Shutting down ExecutorService 'taskScheduler'

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      Sheikah
                      last edited by

                      Your connection to download the remote preferences from https://content.faforever.com/dfc-config.json is being killed by your host machine for some reason. Check antivirus

                      H 1 Reply Last reply Reply Quote 0
                      • H Offline
                        hedgehunter @Sheikah
                        last edited by

                        @sheikah Kaspersky, removed it, it is good now, cheers, shitty app it seems, I could not find where it blocks it..

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