Crashes

The last patch (3721 - 3723) introduced a significant potential to a hard-crash. We think we've found the issue and a potential fix is live on FAF Develop. Once another issue (games being unrated) is fixed the next hotfix will be out.

Therefore - please play on FAF Develop - and keep your reports coming. In particular if it involves a hard-crash, make sure to include the information in the debugger. Everything up to the actual log is most relevant. That includes the program arguments (which includes the replay information) and the call stack that we can transform into a lua file + line where the hard crash originated.

An example image of the debugger.

Other information that is critical:

• The OS you are playing on.
• The branch you were playing on.
• A description of what you think you were doing / what happened surrounding the crash.

And information that is appreciated:

• The full game log.

A short guide how to play on FAF Develop

@jip

Game goes to Lobby, starts loading screen with the loading sign, in transit. The game carrys in on the background and can here sounds and move comm but the loading screen is still there. When someone drops is then freezers.

When close the game down shows;
"java.lang.RuntimeException: Forged Alliance Crashed with exit code 1. See C:\ProgramData\FAForever\logs\game_15385077.log for more information
at com.faforever.client.game.GameService.lambda$spawnTerminationListener$43(GameService.java:701)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
at java.base/java.lang.Thread.run(Thread.java:832)
"game_15385077.log

Your drivers just straight out crashed:

There is no warning or error before the crash. What OS are you running, are you doing anything funky with the game and are your drivers on their latest version?

Crashed after about 90 minutes, Windows 10 20H2, FA Develop. Honestly can't remember exactly what we were doing other than a regular multiplayer game (2 human players, 4 AI)

game_15387160.log

@jip

Its been working fine, before only started happening from the patches from about a week ago.

Only mod installed is the NVIDIA fix after the first few crashes, From the last few games it happens more often when hosting and less then playing.

Since the first few crashes I've patched everything including BIOS but this is the only game having issues atm

OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s)
Installed Physical Memory (RAM) 64.0 GB
Hardware Abstraction Layer Version = "10.0.19041.1151"

There is this issue with the script:

It is out of my hands - maybe @speed2 can take care of it?

We did not manage to reach the deadline of today for the hotfix. We're postponing it until next Monday. Meanwhile do note that we are working on the issues and that they'll become available in FAF develop accordingly for testing.

There are two more issues to consider at this point:

• Games being unranked while they should not
• The CPU score

@AquaPhobic Please post the debugger information when the game crashes.

@jip ![alt text] Right since the last patch it stays on this screen, can still click and move come but cannot see it at all here sounds it doesn't crash now like before but I canno see anything

I'm not seeing the gif .

@jip 

The forum doesn't support gifs - try sending it to me on Discord (Jip#4301)

Ladder game crash, also crashes at the same time in the replay.

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x0050dfd8
    attempted to read memory at 0x0000005c

Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
Cmd line arguments : /aeon /mean 2236 /deviation 66 /numgames 5867 /players 2 /team 3 /startspot 2 /clan goy /init init_ladder1v1.lua /numgames 2248 /log C:\ProgramData\FAForever\logs\game.uid.15422375.log /nobugreport /savereplay gpgnet://localhost:54551/15422375/ThomasHiatt.SCFAreplay /gpgnet 127.0.0.1:60766

Callstack:
	Unknown symbol (address 0x0050dfd8)
	Unknown symbol (address 0x0068af40)
	Unknown symbol (address 0x1908a1bb)
	Unknown symbol (address 0x1908a1bb)

Last 100 lines of log...

info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Upgrades")
info: UI_Lua import("/lua/ui/game/orders.lua").SoftStop()
debug: Current gametime: 00:32:00
info: UI_Lua import("/lua/ui/game/orders.lua").SoftStop()
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
debug: Current gametime: 00:32:30
info: CWldSession::DoBeat() unknown entity id (0x2ff00111) supplied in a pose update.
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: CWldSession::DoBeat() unknown entity id (0x2ff000a9) supplied in a pose update.
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
debug: Loading module '\000/units/ual0106/ual0106_script.lua\000'
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Builders")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
debug: Current gametime: 00:33:00
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Templates")
debug: Loading module '\000/projectiles/adfsonicpulsar01/adfsonicpulsar01_script.lua\000'
debug: Loading module '\000/units/uab4301/uab4301_script.lua\000'
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: CWldSession::DoBeat() unknown entity id (0x2ff00103) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00104) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00143) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00152) supplied in a pose update.
debug: Loading module '\000/projectiles/tdfgauss04/tdfgauss04_script.lua\000'
info: CWldSession::DoBeat() unknown entity id (0x2ff00176) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00141) supplied in a pose update.
debug: Current gametime: 00:33:30
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Mass")
info: UI_Lua import("/lua/ui/game/orders.lua").SoftStop()
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Pgen")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Builders")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Mass")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Mass")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Builders")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: CWldSession::DoBeat() unknown entity id (0x2ff000a9) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00143) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00152) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00160) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00169) supplied in a pose update.
info: CWldSession::DoBeat() unknown entity id (0x2ff00179) supplied in a pose update.
debug: Loading module '\000/units/uab3104/uab3104_script.lua\000'
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Pgen")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Pgen")
debug: Current gametime: 00:34:00
info: CWldSession::DoBeat() unknown entity id (0x2ff000ea) supplied in a pose update.
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
debug: Loading module '\000/units/uab4302/uab4302_script.lua\000'
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
debug: Current gametime: 00:34:30
info: CWldSession::DoBeat() unknown entity id (0x2ff001fa) supplied in a pose update.
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Builders")
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: CWldSession::DoBeat() unknown entity id (0x2ff00232) supplied in a pose update.
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
debug: Loading module '\000/lua/ui/dialogs/keybindings.lua\000'
debug: Loading module '\000/lua/keymap/properkeynames.lua\000'
debug: Loading module '\000/lua/keymap/keynames.lua\000'
debug: Loading module '\000/lua/keymap/keycategories.lua\000'
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Upgrades")
info: UI_Lua import("/lua/keymap/hotbuild.lua").buildAction("Upgrades")
debug: Loading module '\000/units/ueb2305/ueb2305_script.lua\000'
debug: Current gametime: 00:35:00
debug: Loading module '\000/units/xeb2306/xeb2306_script.lua\000'
info: Ui_SelectByCategory AIR HIGHALTAIR ANTIAIR 
info: UI_Lua import("/lua/keymap/smartSelection.lua").smartSelect("AIR HIGHALTAIR ANTIAIR -BOMBER -EXPERIMENTAL")
info: UI_Lua import("/lua/ui/game/orders.lua").SoftStop()
debug: Loading module '\000/units/uaa0304/uaa0304_script.lua\000'
info: UI_Lua import("/lua/ui/game/construction.lua").ToggleUnitPause()
info: UI_Lua import("/lua/ui/game/construction.lua").ToggleUnitPause()
debug: Current gametime: 00:35:30
debug: Loading module '\000/projectiles/tdfriot02/tdfriot02_script.lua\000'
info: UI_Lua import("/lua/ui/game/orders.lua").SoftStop()

This is fixed in FAF Develop, and therefore fixed once the hotfix it out - thanks for reporting it

Had another crash today, offline Setons 3v3 with 4 Sorian Adaptives and 1 Sorian cheating. A few hours into the game so many units in play including a Paragon.

Sorry no debug, I got the classic GPG crash notification. Also not started through the client so can't confirm its on Devel but I did start a dummy multiplayer game using the devel branch via the client, then used a direct shortcut.

game_15448396.log

The log you shared is 42 seconds in - I'm afraid I can't determine the cause with the information you provided. I also can not find the replay in the vault - as that makes sense since you didn't start from the client.

Note that the classic GPG crash notification can point you to the dump file - but I suppose you closed it by now.

Not sure if I should start a new topic or post here, but for the sake of the topic here goes:

game_15601005.log
last100lines.txt

System info:

OS Name Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042
Processor Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 3696 Mhz, 10 Core(s), 20 Logical Processor(s)
Installed Physical Memory (RAM) 32.0 GB

I was exiting the game. Have had other crashes earlier, but installed the new patch for the FAF client and verified the game files on steam, still not sure its related:
Earlier crash, log file only as the computer rebooted instantaneously.
game_14610360.log

@HolyCrap

warning: SND: Error playing cue 5 on bank 1 [explosions] XACT: Invalid arg
Looks like you Soundcard has trouble with XACT
Try to set your soundcard to Stereo only and disable all sound enhancements.
Read here for more information:
https://forum.faforever.com/topic/796/

@uveso
Ah, thanks!
Will try that as soon as I'm off work!
Much appreciated!

@uveso Configured my output as the topic described. (2channels=stereo i assumed)
Still crashed ~20min into a game. (Tried a Replay first, worked mostly fine, with a crash upon exiting)
Any of these point towards something?

game_15656770.log last100lines2.txt