@arma473 Let’s please stop blaming the algorithm. It already tries to put new players against new players, and if that fails then it gives them a random opponent because getting any game is better than waiting indefinitely for a better opponent to come by, since this will at least give an opportunity to gain some data. The simple fact is that not enough players play ladder. Most are either 1800+ or in the ~800 rating range. Anyone with that rating will have no trouble crushing a new player. Even someone who has played enough ladder to get a rating of like 400 will probably crush a new player. There simply are not enough players on ladder to get balanced games for new players.
Beyond that it's just a totally outdated narrative. When you go and ask people at peak times how their first ladder games went (yes, even entirely new dudes to Supcom itself) you find a pretty nice spread of people that, by their 3rd game, have at least won or came very close to winning a game in their mind.
Just about all the dudes that carry the "sick and tired of matchmaker" attitude come from timezones where there are like 2 or 3 dudes searching at any point in time, which carries the negatives you mentioned here.
Also, you market Supcom (and FAF) as a big boom robot smash game and then dudes get shocked when all the new people want to play big boom robot smash games, especially when some of the more prolific casters in the community feed into it. Not that I blame them, they're taking the most enjoyable part of FAF at first glance and feeding into it.
Want people to not play big boom robot smash game? Then focus on explaining why that isn't as fun as other aspects of the game or make those other aspects more enticing, team matchmaker is just step 1 in doing that where you give people the comfy nature of a social team environment, but there are a variety of additional steps to take if you want to overcome this.