Why would you have left FAF?
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I think some sort of "casual matchmaking" could go a long way. It could also have an option for game modes other than 1v1.
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@FtXCommando A lot of people in the thread mentioned how they were put off by multiplayer in one way or another. Getting kicked because no games, or getting wrecked repeatedly in ladder, or joining a high level game and getting raged at, or landing in a thermo / gap / astro loop. The point of adding singleplayer / coop scenarios is to give them something else that's less frustrating while steering them towards proper game style. This does lead to retention, because when you get frustrated by multiplayer you have more choices than either trying multiplayer again or playing another game.
More importantly, this is something that's obviously doable. An absolutely minimal implementation is adding a bunch of missions to the coop tab, that requires little more than designing, say, 20+ simple scenarios. A lot of effort, but straightforward. More stuff can be added to it - achievements, running a singleplayer game, a dedicated tab, matchmaking, etc.
Your proposal is more ambitious, but requires more resources and constant upkeep.
- Create cultural platform -> get someone (or multiple people) to maintain it, all the time.
- Find people with time / energy /cultural capital -> see above.
It's better, sure, but not relative to required effort.
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@FtXCommando said in Why would you have left FAF?:
Can someone explain why playing AI training games retains players? It feels like you guys are conflating “trying to make players not lose” with “retaining players” because the latter is infinitely more difficult and basically impossible to artificially do.
80% of Supreme Commander (vanilla) at our 4-computer student association was 4v4 with humans vs. AI.
Exploring the game mechanics in Team vs. AI is both social and not too stressful. -
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Community is worth nothing If the only game experience available to newcomers is shit. How many people comment under youtube casts that they've watched a lot of casts, but are anxious about playing multiplayer? We should give them an alternative that's not shit for their first twenty games.
Nobody said that it has to be strictly "training" material either. Give them a bunch of tough scenarios that will take many attempts to beat as well.
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Getting kicked because no games
No amount of training missions will fix that problem. It seems to me that many people are getting put of, because they feel they don't even have the chance to prove themselves in a real game.
A lot of the suggestions seem to revolve around the problem "it is hard to get good" but this is different to retention. We first have to make the player want to get good at this game, before he will even notice a lack of training material. (In fact it is probably better to have low rating, because then you get lots of players to play with.) Also you don't have to be very good to enjoy the game. Yes, you need to understand how you can control the game, but you don't have to be 1k to have fun.
I agree that we need to encourage building communities more and the clans are an obvious tool for this. I have been in this community for some years but I don't know what I would do to join a clan. Message random people with a clan tag I guess?
There is no accessible list of clans that states their purpose. What clans are open to noobs? are there clans with the goal to reach 2k together? are there clans for shitposting? I don't know. And we should change that. -
Think of scenarios that teach a particular skill as tutorials and it makes sense. In modern games it's absolutely expected that the first few missions will be this kind of tutorial.
Then you stitch together all the skills you've learnt and suddenly you're halfway competent. Also, each step along the way gives a dopamine hit because the player can recognise that they now understand something new.
There could even be some kind of badge that shows up in lobbies so that other players know that this new player has achieved enough training goals that they will have a basic idea of what to do, which would mitigate being kicked for zero games.
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In my opinion, some will stay others will leave and will be members who will play, leave, play again. We all must have in mind that this game is quite old but has something interesting that made me come back.
About the changes or improvements- they must be countable
- as a rule is good to have targets, aims
- Also they must be done in a reasonable periods of time ex: 1 in 6 months and understand what is the achievement
- What are our target client? age? sex? location? all this count
- etc...
It is very good that questions like this arise and they are discussed with community
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Same as it was 7 years ago:
You join a game with 0-rated you get booted, ask "Why?", told to join "all welcome" games.
You play "all welcome" games to find beautiful -8 gameplay full of hysterical, messed up people who just shit on you for not knowing how to "play the game" on extremely strategic maps like dual gap and astro crater.
TMM was pushed hard by every councilor across the board (including myself) so there is a variety of games and at least some introduction to content beyond the aforementioned trash experience.
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Community is a very large reason why many people stick around, if you turn up with a group, you're much more likely to stay, there's natural competition between members and the experience becomes more chilled. Problem is that a large majority of people who join are going to be coming in on their own, I'm with Ftx on this as my experience was similar to his. Mainly played ladder up to 2016 where I found the GB lot.
People don't usually want to improve to then commit to a game, they will improve because they're already committed, and that's why training material won't resolve this issue. Again more material is good, just doesn't help with this issue. The factors bringing people in are doing extremely well, Yuri, Brnk, Gyle and many others have put some serious hours into the community and to that they have my thanks.
Retention is a completely separate issue, you don't leave a game because it's "too hard" or because one person called me a smurf, you leave a game because either the community is the issue or the game isn't fun.
Now unfortunately we can't dictate what is fun to some people so naturally people will leave when the game becomes less entertaining to play, now, usually that doesn't happen for newer players, but since the point is players leaving before 2 years, it cannot be completely disregarded. This will hopefully be helped with the addition of tmm due to less games being dictated during the lobbysim, but the results will not be seen for a while, to see over 500 names on the 2v2 leader board gives me hope.
As for the community, it's not bad. It's leagues friendlier than league, CSGO and other high player count games but that doesn't quite cut it. It can be a little discouraging being a 0 0 to find nobody wants you, but hey that's where ladder and tmm help by removing hosts. Maybe a better clan system would help, possibly categorizing them into relaxed, beginner friendly, competitive, coop groups etc.
What you need to take from this is that no, training isn't the answer to retain players, as most people play the game to enjoy it regardless of how good they are, if any more evidence is needed, refer yourself to the last ladder league where lower brackets had the players with the highest time spent in ladder. What will probably help is a more helpful way to introduce new players, I know #Newbie channel works for people below 50 games but maybe having a newbie channel per major language (Russian, English, German etc) might help people find others in a similar situation.
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I feel like the most likely reason people leave is because they have other games to play. Some people want to try RTS but inevitably decide they prefer fps or mmorpg, etc. Every game has a learning curve and every game has new players, good players, and great players.
I don't really feel that FAF has alot of abrasive players; most people who play a game as old as this one do so because it's great and have an appropriate sense of ettiquette as a result.
I do have some suggestions based on my time here that I think would greatly improve player retention both for new players and experienced players:
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Ladder matching i think would work better if instead of matching closely related ladder ranking, there are also matched based on number of games played. Maybe create a new players bracket where they'll only be matched with other players in the same bracket, maybe 0-99 games or 0-199 games. This will give new players to play against other new players, learn from each other, add people to their friends list, etc.
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Instead of having ladder games launching every 3 mintues, I recommend having them launch after X number of players are queued up to play. The matching system can then more closely match rated players. Possibly it would be nice for the client to show how many people are queued to play(EDIT: I see in 1.4 this has already been added) / how many people are required for the games to launch.
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Upon matching, I think it would be absolutely awesome if each pair received a popup of 3 ladder maps and given the OPTION to veto one of them. The system could pull a 5k, 10k, and 20k map from the pool, each player can then accept all 3 maps or veto one of them not to play. if both players choose different maps to veto, the 3 map gets played. If 2 or more maps are left unvetoed, the system can then randomly pick. This will allow players at both low and high levels to play a wider variety of maps. This will also allow people who don't have time to play a large 20k map to veto it to play a quicker game and vice versa. This would be a big boon for people to enjoy ladder more. I personally didn't play any ladder in december because I really didn't like most of the pool. (BONUS: devs can also use the information received about map veto vs draws to determine what maps people like vs don't like, thereby allowing everyone to essentially have a vote as to which maps to remove from the pool everytime it changes)
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As for custom games, Morax has a very good point about people getting kicked from all welcome games. I might suggest required hosters to retype the game title each time instead of the client saving the name from the last game, although I can see some players saying that would be annoying. Sadly I have no other idea on who to improve custom games simply because of the nature of custom games.
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The community is toxic and if you lose a match it gets blamed on someone, then when people try to talk about it on here the answer "you can report them" or something similar that does nothing.
I only play survival types of games and the campaign missions anymore since those games don't matter to anyone, you can have a full out noob doing nothing and nobody cares. I also have a 1k rating and haven't played a real game in so long that I could no longer perform as a 1k so adds to the toxic problem.
I do believe playing more 1v1 and tmm 2v2 can help my problem.
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Hi I will try to explain my point of view correctly in English (I'm French Canadian)
First, I'm impress by the quality of FaF! It's incredible
All the job you do to improve this game with new AI, texture, balancing....I play this game since 10 years. But like a noob in FaF I am not comfortable to play with other player. Because I never play online before and I don't think I have enough skils for now to play with others.
To day, my fun is to play many game in skirmish and improve my strategy. Mayby I will try later.
For proposition, I think it can be helpful to had a guide for new player just to help them to navigate in FaF app.
Maybe add a place where players can put tips to help new players to improve their strategies.
Maybe for PvsP have different categories for noob or medium player and the regular section like we have now. This can be less stressful for new players.
It's only ideas. I relay enjoy FaF and all the job you dot to improve this game. I'm very proud to found FaF!
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Also, quickly:
I think the FAF culture has pushed a lot of the gameplay variety of supcom out of the window, and with "ranked games" being the only thing we have to offer, we don't have a lot of draw for players outside of one specific user demographic anymore.Raise your hand if you have played all of the following:
- Wave of Death Survival
- PhantomX
- Claustrophobia
- HardFFA
- Gap of 64 ACUS
- SCTA, Nomads, etc
- The custom "challenge" coop missions
- Murder party
- WARTIME2 (lol)
- Crazyrush
- etc
This stuff was more common "back in the day" and allowed for more than just the same old ranked experience. It helped you grow as a player and let you have fun with your mates. Now what do people do? just spam 1v1 games vs ai in a desperate attempt to feel "ready" for ladder. It's a bit boring.
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New player here, who probably isn't going to stick around.
Played this game casually a lot in LAN and some of my best memories gaming were in SupCom.
I really want to be able to play competitively, but the steep learning curve and general frustration of being punished for less than optimal play is probably the sort of thing that only people who are far more patient than I am would be able to weather.
It's a wonderful game for casual play, but trying to reach a point where I could move up the ladder feels like it has optimized all of the fun that I had in casual games, to the point that I don't wanna pick it up and just want to play something that I feel like I could occasionally win at. -
I think one of the knowledge issues that new players encounter arises with not knowing how to host games. Knowing how to host your own games is incredibly important both for enjoying the game and improving as a player. Without knowledge of how to host, fitting maps, how to balance a game, and what the settings affect, players will either be forced into whatever the regular hosts want, or wade through on their own and hope the settings are alright. As others have mentioned, some of the people who commonly host are unreasonable or instantly kick new players. And often, new players will find that the only maps in custom lobbies are turtle maps, even though there are plenty of lower rated people who want to play better games.
More information on what players should expect would also be nice. I see new players join a half full game and instantly hit the ready button, and it just gives me the impression that they are staring at the screen worrying that if they look away for a minute they will be kicked. Which can be exhausting to do game after game.
Helping people with playing the game is important, but I think helping new players get used to the client and lobby also has a place in any player retention plans.
