Hi I will try to explain my point of view correctly in English (I'm French Canadian)
First, I'm impress by the quality of FaF! It's incredible 
All the job you do to improve this game with new AI, texture, balancing....
I play this game since 10 years. But like a noob in FaF I am not comfortable to play with other player. Because I never play online before and I don't think I have enough skils for now to play with others.
To day, my fun is to play many game in skirmish and improve my strategy. Mayby I will try later.
For proposition, I think it can be helpful to had a guide for new player just to help them to navigate in FaF app.
Maybe add a place where players can put tips to help new players to improve their strategies.
Maybe for PvsP have different categories for noob or medium player and the regular section like we have now. This can be less stressful for new players.
It's only ideas. I relay enjoy FaF and all the job you dot to improve this game. I'm very proud to found FaF!