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    A problem with the FAF client. I can't log in

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    15 Posts 7 Posters 1.2k Views
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    • L
      LordSahao
      last edited by

      com.faforever.commons.lobby.LoginException: Could not reach server after 12 attempts
      at com.faforever.commons.lobby.FafLobbyClient$createRetrySpec$2.apply(FafLobbyClient.kt:253)
      at com.faforever.commons.lobby.FafLobbyClient$createRetrySpec$2.apply(FafLobbyClient.kt:252)
      at reactor.util.retry.RetryBackoffSpec.lambda$generateCompanion$4(RetryBackoffSpec.java:557)
      at reactor.core.publisher.FluxConcatMap$ConcatMapImmediate.drain(FluxConcatMap.java:376)
      at reactor.core.publisher.FluxConcatMap$ConcatMapImmediate.onNext(FluxConcatMap.java:251)
      at reactor.core.publisher.EmitterProcessor.drain(EmitterProcessor.java:537)
      at reactor.core.publisher.EmitterProcessor.tryEmitNext(EmitterProcessor.java:343)
      at reactor.core.publisher.SinkManySerialized.tryEmitNext(SinkManySerialized.java:100)
      at reactor.core.publisher.InternalManySink.emitNext(InternalManySink.java:27)
      at reactor.core.publisher.FluxRetryWhen$RetryWhenMainSubscriber.onError(FluxRetryWhen.java:190)
      at reactor.core.publisher.MonoIgnoreThen$ThenIgnoreMain.onError(MonoIgnoreThen.java:278)
      at reactor.core.publisher.FluxPeek$PeekSubscriber.onError(FluxPeek.java:222)
      at reactor.core.publisher.MonoCreate$DefaultMonoSink.error(MonoCreate.java:201)
      at reactor.netty.resources.NewConnectionProvider$DisposableConnect.onError(NewConnectionProvider.java:140)
      at reactor.core.publisher.MonoFlatMap$FlatMapMain.secondError(MonoFlatMap.java:192)
      at reactor.core.publisher.MonoFlatMap$FlatMapInner.onError(MonoFlatMap.java:259)
      at reactor.core.publisher.FluxOnErrorResume$ResumeSubscriber.onError(FluxOnErrorResume.java:106)
      at reactor.core.publisher.Operators.error(Operators.java:198)
      at reactor.core.publisher.MonoError.subscribe(MonoError.java:53)
      at reactor.core.publisher.Mono.subscribe(Mono.java:4397)
      at reactor.core.publisher.FluxOnErrorResume$ResumeSubscriber.onError(FluxOnErrorResume.java:103)
      at reactor.netty.transport.TransportConnector$MonoChannelPromise.tryFailure(TransportConnector.java:534)
      at reactor.netty.transport.TransportConnector$MonoChannelPromise.setFailure(TransportConnector.java:488)
      at reactor.netty.transport.TransportConnector.lambda$doConnect$7(TransportConnector.java:223)
      at io.netty.util.concurrent.DefaultPromise.notifyListener0(DefaultPromise.java:578)
      at io.netty.util.concurrent.DefaultPromise.notifyListeners0(DefaultPromise.java:571)
      at io.netty.util.concurrent.DefaultPromise.notifyListenersNow(DefaultPromise.java:550)
      at io.netty.util.concurrent.DefaultPromise.notifyListeners(DefaultPromise.java:491)
      at io.netty.util.concurrent.DefaultPromise.setValue0(DefaultPromise.java:616)
      at io.netty.util.concurrent.DefaultPromise.setFailure0(DefaultPromise.java:609)
      at io.netty.util.concurrent.DefaultPromise.tryFailure(DefaultPromise.java:117)
      at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.fulfillConnectPromise(AbstractNioChannel.java:321)
      at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:337)
      at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:710)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:658)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:584)
      at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:496)
      at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
      at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
      at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
      at java.base/java.lang.Thread.run(Thread.java:833)
      Caused by: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: lobby.faforever.com/116.202.155.226:8002
      Caused by: java.net.ConnectException: Connection timed out: no further information
      at java.base/sun.nio.ch.Net.pollConnect(Native Method)
      at java.base/sun.nio.ch.Net.pollConnectNow(Net.java:672)
      at java.base/sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:946)
      at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:337)
      at io.netty.channel.nio.AbstractNioChannel$AbstractNioUnsafe.finishConnect(AbstractNioChannel.java:334)
      at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:710)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:658)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:584)
      at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:496)
      at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997)
      at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
      at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
      at java.base/java.lang.Thread.run(Thread.java:833)

      1 Reply Last reply Reply Quote 0
      • maggeM
        magge Global Moderator
        last edited by

        Can you try a different network or a VPN?

        After our PM talk, you already tried to solve it via disabling security software/firewall without any success.

        Join a FAFtastic Team

        L 1 Reply Last reply Reply Quote 0
        • RoweyR
          Rowey
          last edited by

          disabled ipv6 ?

          "The needs of the many outweigh the needs of the few" - Spock

          1 Reply Last reply Reply Quote 0
          • L
            LordSahao @magge
            last edited by

            @magge It looks like the provider has blocked the client's IP. When connecting via another network or using a VPN, the client works

            1 Reply Last reply Reply Quote 1
            • A
              Arnu
              last edited by

              java.util.concurrent.TimeoutException: Did not observe any item or terminal signal within 60000ms in 'sinkOneMulticast' (and no fallback has been configured)
              at reactor.core.publisher.FluxTimeout$TimeoutMainSubscriber.handleTimeout(FluxTimeout.java:295)
              at reactor.core.publisher.FluxTimeout$TimeoutMainSubscriber.doTimeout(FluxTimeout.java:280)
              at reactor.core.publisher.FluxTimeout$TimeoutTimeoutSubscriber.onNext(FluxTimeout.java:419)
              at reactor.core.publisher.FluxOnErrorResume$ResumeSubscriber.onNext(FluxOnErrorResume.java:79)
              at reactor.core.publisher.MonoDelay$MonoDelayRunnable.propagateDelay(MonoDelay.java:271)
              at reactor.core.publisher.MonoDelay$MonoDelayRunnable.run(MonoDelay.java:286)
              at reactor.core.scheduler.SchedulerTask.call(SchedulerTask.java:68)
              at reactor.core.scheduler.SchedulerTask.call(SchedulerTask.java:28)
              at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
              at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
              at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
              at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
              at java.base/java.lang.Thread.run(Thread.java:833)

              This happened a few days ago, and I am unsure why. It worked fine two days ago.
              Any help would be appreciated

              1 Reply Last reply Reply Quote 0
              • maggeM
                magge Global Moderator
                last edited by

                @magge said in Solutions for common errors with the FAF client launcher or supreme commander:

                Reason:

                Client can not detect that you are logged in from browser

                Change default web browser.

                Join a FAFtastic Team

                1 Reply Last reply Reply Quote 0
                • A
                  Arnu
                  last edited by

                  Thank you

                  1 Reply Last reply Reply Quote 0
                  • A
                    Arnu
                    last edited by

                    @magge so I tried numerous web browsers, disabled ipv6 and sometimes I do log in, however when I do it says connecting to FAF in the bottom right next to connected to chat. It fails every single time and kicks me out of FAF and gives me the exact same error as I have mentioned above.
                    Why is that?

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sheikah
                      last edited by

                      It means that something is blocking your connection to the server or you have a spotty connection to the server

                      1 Reply Last reply Reply Quote 1
                      • A
                        Arnu
                        last edited by

                        I checked my firewall settings, and the client is allowed. Spotty as in weak?
                        It worked fine yesterday and the day before and nothing has changed on my side?

                        1 Reply Last reply Reply Quote 0
                        • A
                          AwarE
                          last edited by

                          1 Reply Last reply Reply Quote 0
                          • A
                            AwarE
                            last edited by

                            I have this problem .... can not login to client.
                            Was working fine yesterday.
                            If I do "Login with Browser" it says login successful but the error still prevents client starting.

                            1 Reply Last reply Reply Quote 0
                            • D
                              DoomFiend
                              last edited by

                              I've been able to play normally till just a few minutes ago when I open the launcher I get a small message that says: "some services are currently offline 'content' has been offline for 1min 52s. Reason unknown". are the servers down or is it just me? 😞

                              D 1 Reply Last reply Reply Quote 0
                              • D
                                DoomFiend @DoomFiend
                                last edited by

                                @doomfiend said in A problem with the FAF client. I can't log in:

                                I've been able to play normally till just a few minutes ago when I open the launcher I get a small message that says: "some services are currently offline 'content' has been offline for 1min 52s. Reason unknown". are the servers down or is it just me? 😞

                                I tried logging in after a few minutes and the problem resolved itself. 🙂

                                1 Reply Last reply Reply Quote 0
                                • A
                                  AwarE
                                  last edited by AwarE

                                  I rebooted , reinstalled client and it still failed to login.
                                  Then I opened Steam and tried FAF client again ... logged in normally.
                                  Maybe if I waited a bit the problem could have resolved itself.

                                  1 Reply Last reply Reply Quote 0
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