Posts made by Commandrew

@sprouto Okay, cool. I appreciate the help! I will update after I have had a chance to test a long game with all the other sound devices disabled.

@sprouto For a surround sound issue, how would I go about fixing this? I already disabled 7.1 in the Alienware control panel (the software used to manage the EQ and such for the headphones). I see on a FAQ post from 2018 that you have to set the windows sound settings to 44100hz. Is that still valid advice?

@zokora Looking through the windows event manager, Looks like at 7:22 (a previous game from the night before that also crashed) there was an Application Hang error, stating that the top level window was idle ( I assume this is FA). The crash that happened this afternoon at 3:41, I see two errors at the time it crashed, but both just state that there was an error with ForgedAlliance.exe, with no real further info.

Here are two previous log files from this afternoon. The first one is from a game that ended in defeat, but there is a strange error at the end of it that I am not familiar with. The second is potentially from the same game that crashed at 3:41? I am not sure.

game_16360743.log

game_16360845.log

Been playing with friends the last few days, however part way through each and every game, my game crashes, freezing the game for everyone, until I am forced to force quit. At that point, it starts up again for the other players. I have tried testing to see if there were any similarities between gameplay that might have triggered a crash event, however there seems to be no rhyme or reason I can discern.

I am on Windows 10, Ryzen 7 3700X, RTX 2060 Super, 16gb 3200 Ram Dual Channel. I turned my headset back to stereo as I saw that was an issue for some people, but that doesn't seem to have had any impact.

Below are the Log file, and the crash report text file. This was the first time I was able to save a crash report as well. The previous games I had to force close the crash window in order to unfreeze the computer.

game_16360958.log

crash_report-2_12_22.txt

Let me know if there is any further info you need, just trying to play a full round with friends.

Thanks in advance!

FA crashed, but wasn't able to get the info from the pop up without force closing FA. Game crashed two games in a row, while I was building the Czar. I was playing in a 4 player survive map, black sun defense. Once I forced quit out of the game and error window, they were able to continue playing, but I was out of the game. I got the error:

"EXCEPTION_ACCESS_VIOLATION (0xc0000005) at address 0x0050dfd8
attempted to read memory at 0x0000005c"

The unknown symbol portion that followed stated, 0x00423221.

Included Log files below for the two games, in order.

game_16353584.log

game_16353686.log

I appreciate any help!