New PC - can't play - can't change the resolution - AMD
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Hello, guys.
I have SupCom in two systems.
In my gamer laptop it works just fine. It is a core i7 9th gen, 16 Gb RAM and a GTX 1660Ti. I usually play nice on it, but it's very limited.
So, I just built my new gamer setup, hoping I was going to play with tons of units, but my dream became a nigthmare.
My new PC is a Ryzen 9 7900X, GPU is a RX 7900XT, 64 Gb RAM and an Asus TUF Gaming 31.5 monitor with 165 Hz (I'm using the max resolution with a DP cable). I think I have installed all the drivers and updates, because I was playing CS2 normally.
First I have installed normal SupCom (no expansion). I could play a little, just for fun, but in some point of the game I had a "enable to save dump file error 183" error.
Then I installed FAF and I couldn't play not even one match. First I tried trough FAF Client, the game couldn't even launch. My monitor just turned off and the screen got black.
I tried to play without the client and the situation got worst. Trying trough this way happened 2 situations: in first my monitor went black and I could hear the intro and in-game sounds. I tried again and I was able to enter the game and click in options to try to change the resolution, but whenever I do, my monitor turns off and a gray window appears in my left desktop corner (I can click other windows, but I can't finish the game's process, except if I leave Windows and come back).
Please, help me
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Do you have the latest updates for Windows and drivers for your graphic card?
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Do you have installed the DirectX stuff which comes with the game? (Not sure if needed, but does not hurt to narrow down the issue
C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\DirectX -
Can you share some game.log, where the error occurred, please?
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Has the windows event log any useful information related to the SC crash?
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@sharkcode said in New PC - can't play - can't change the resolution - AMD:
I'm using the max resolution with a DP cable
What is the max resolution you are using? Does having SC in window mode, e.g. ~1080p fix the issue?
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@magge said in New PC - can't play - can't change the resolution - AMD:
Do you have the latest updates for Windows and drivers for your graphic card?
Thank you very much for the quick answer. About this first thread, yes. I have installed all the current versions of everything. I think I didn't miss anything.
@magge said in New PC - can't play - can't change the resolution - AMD:
Do you have installed the DirectX stuff which comes with the game? (Not sure if needed, but does not hurt to narrow down the issue
C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance\DirectXI have installed the Directx after you said, but seems it didn't change anything. I restarted the system, but it's the same as before.
@magge said in New PC - can't play - can't change the resolution - AMD:
Can you share some game.log, where the error occurred, please?
Has the windows event log any useful information related to the SC crash?
Here is one of them (I'm getting lots of diff errors) (removed
@magge said in New PC - can't play - can't change the resolution - AMD:
@sharkcode said in New PC - can't play - can't change the resolution - AMD:
I'm using the max resolution with a DP cable
What is the max resolution you are using? Does having SC in window mode, e.g. ~1080p fix the issue?
The max of my monitor is 2560 x 1440 and I was able to open the game and start a match using 1024 x 768 - 60 Hz, but I can't change the resolution for any other (tried many times with diff res) and my monitor keeps turning off before coming back (it stays turned off for about 15secs and then it turns on again).
Tried the steps on this thread: https://forum.faforever.com/topic/8119/client-ui-freezing/4 and now I could at least change the resolution for the max. I'll try to start a match and play to see if the game is gonna crash. I'll let you know. I didn't try trough client, it was directly from my desktop's FAF icon.
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Please attach the full log. It is difficult to read and to scroll in the thread. I have removed the wall of text.
Edit: I am using the same resolution as you. So it should work by default. The issue seems not related to resolution, which is some progress, I guess.
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did you remember to run forged alliance without faf to set your preferences? (name and resolution etc)
you could probably import your preferences from your old pc, which would keep your hotkeys and templates -
@sharkcode Can you play any other games besides CS2? Are there any other symptoms you notice? Was your OS installed on a formatted drive? What OS are you using?
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@magge said in New PC - can't play - can't change the resolution - AMD:
Please attach the full log. It is difficult to read and to scroll in the thread. I have removed the wall of text.
Edit: I am using the same resolution as you. So it should work by default. The issue seems not related to resolution, which is some progress, I guess.
Thank you for your support, guys. How can I take the full log?
@zob said in New PC - can't play - can't change the resolution - AMD:
did you remember to run forged alliance without faf to set your preferences? (name and resolution etc)
you could probably import your preferences from your old pc, which would keep your hotkeys and templatesI didn't import. I mean, I tried to use my saved games inside my Steam's account, but for some reason didn't work, then I started to install all games again.
About FAF, yes, I did with regular SupCom (no expansion) and then with FAF, because sometimes the game allows me to enter with the standard 1024 x 768 res. I entered, set my profile name (SharkCode) and because the res was bad, I was trying to change it, but it didn't work.
@chenbro101 said in New PC - can't play - can't change the resolution - AMD:
@sharkcode Can you play any other games besides CS2? Are there any other symptoms you notice? Was your OS installed on a formatted drive? What OS are you using?
Yes. Since my new setup was ready yesterday, I started to play some games, but didn't have any problems. I didn't try some complicated games like some old ones as Imperium Galactica and Metal Fatigue (with them I had problems even with my laptop), but I didn't notice anything strange up so far. No lag, no rendering problems, very smooth. I'll try some other games.
But there is a good news. After my last post I could play. That DPI thing in the quoted thread seemed to work for me. I had problem trying other resolutions, but strangely with the 2560 x 1440 - 165 Hz it worked and I could play with not even one problem (I played only for about 15minutes - I'll test more today) and I didn't use any mods. I'll try with them in a minute. Now the game seems to be stabilized. It's very strange.
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Ah I remember metal fatigue. Surprised someone else even mentioning it.
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@chenbro101 said in New PC - can't play - can't change the resolution - AMD:
Ah I remember metal fatigue. Surprised someone else even mentioning it.
Yes, my friend. Metal Fatigue, IG2, Forsaken, Railroad Tycoon... I love some pretty old games hehe. It's a pity IG2 and Metal Fatigue were not continued. Love them both hehe.
Just to let you guys know: I have tested SupCom many times since yesterday and it's stabilized. I had no problems against AI and I played some big maps with 16 players. Everything seems to be working fine since that DPI thing.
Thank you very much for your attention. I still didn't play on-line, but I think the game will work nice.
Just one more thing: did someone change the fonts used in the game? I realized mine are a little messy and there are some phrases misconfigured in game lobby
