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    FAF Client crashes on launch / Startup error

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    • A
      Anybody00
      last edited by

      Unfortunately it didn't work, there is still the same pop up with Startup Error with the text again as long as before.

      Before I installed Supreme Commander FA I had problems with launching the first version of Supreme Commander, that's why I bought SC FA which works.

      Does this problem perhaps also have something to do with this?
      Or what else could I try to run FAF?

      Thank you for your support @MostLostNoob ❤

      MostLostNoobM 1 Reply Last reply Reply Quote 0
      • MostLostNoobM
        MostLostNoob @Anybody00
        last edited by

        @anybody00 Can you open Run (Windows + R) & go to the following:

        %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\logs

        If there's a client.log file in there, then please click the Reply button at the bottom of this page between the 👁 (View) icon & the "Mark unread" button. Next, drag/drop that client.log file into the Reply message window so those that can help (most likely not me) have that data to look at.

        1 Reply Last reply Reply Quote 0
        • A
          Anybody00
          last edited by

          There's just a client.prefs file in
          %USERPROFILE%/AppData\Roaming\Forged Alliance Forever\
          i'm not able to drop into this box:

          [client.prefs](Invalid file type. Allowed types are: .png, .jpg, .bmp, .txt, .log, .gif, .webp, .csv, .pdf, .xls, .doc, .zip, .7z, .rar, .dds, .jpeg)

          There aren't any hidden fils as well, I have this programm called TOTAL CMD64 which would show me any hidden fils.

          I'm not sure if this helps buthere is the Text from client.prefs:

          {
          "general" : {
          "disableSteamStart" : false,
          "showCyrillicWarning" : true
          },
          "data" : {
          "baseDataDirectory" : "C:\ProgramData\FAForever",
          "binDirectory" : "C:\ProgramData\FAForever\bin",
          "replaysDirectory" : "C:\ProgramData\FAForever\replays",
          "languagesDirectory" : "C:\ProgramData\FAForever\languages",
          "replayDataDirectory" : "C:\ProgramData\FAForever\replaydata",
          "replayBinDirectory" : "C:\ProgramData\FAForever\replaydata\bin",
          "corruptedReplaysDirectory" : "C:\ProgramData\FAForever\replays\corrupt",
          "themesDirectory" : "C:\ProgramData\FAForever\themes",
          "mapGeneratorDirectory" : "C:\ProgramData\FAForever\map_generator",
          "cacheDirectory" : "C:\ProgramData\FAForever\cache",
          "cacheStylesheetsDirectory" : "C:\ProgramData\FAForever\cache\stylesheets",
          "featuredModCacheDirectory" : "C:\ProgramData\FAForever\cache\featured_mod"
          },
          "mainWindow" : {
          "width" : 800,
          "height" : 600,
          "maximized" : false,
          "x" : -1.0,
          "y" : -1.0
          },
          "generator" : {
          "generationType" : "CASUAL",
          "spawnCount" : 6,
          "numTeams" : 2,
          "mapSizeInKm" : 10.0,
          "waterDensity" : 0,
          "waterRandom" : true,
          "plateauDensity" : 0,
          "plateauRandom" : true,
          "mountainDensity" : 0,
          "mountainRandom" : true,
          "rampDensity" : 0,
          "rampRandom" : true,
          "mexDensity" : 0,
          "mexRandom" : true,
          "reclaimDensity" : 0,
          "reclaimRandom" : true
          },
          "forgedAlliance" : {
          "installationPath" : "C:\Program Files (x86)\Steam\steamapps\common\Supreme Commander Forged Alliance",
          "preferencesFile" : "C:\Users\User\AppData\Local\Gas Powered Games\Supreme Commander Forged Alliance\Game.prefs",
          "vaultBaseDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance",
          "warnNonAsciiVaultPath" : true,
          "autoDownloadMaps" : true,
          "allowIpv6" : false,
          "runFAWithDebugger" : false,
          "showIceAdapterDebugWindow" : false,
          "mapsDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\maps",
          "modsDirectory" : "C:\Users\User\Documents\My Games\Gas Powered Games\Supreme Commander Forged Alliance\mods"
          },
          "login" : {
          "rememberMe" : true
          },
          "chat" : {
          "zoom" : 1.0,
          "previewImageUrls" : true,
          "maxMessages" : 500,
          "chatColorMode" : "DEFAULT",
          "hideFoeMessages" : true,
          "playerListShown" : true,
          "timeFormat" : "AUTO",
          "autoJoinChannels" : [ "#german" ],
          "showMapName" : false,
          "showMapPreview" : false
          },
          "notification" : {
          "soundsEnabled" : true,
          "mentionSoundEnabled" : true,
          "infoSoundEnabled" : true,
          "warnSoundEnabled" : true,
          "errorSoundEnabled" : true,
          "transientNotificationsEnabled" : true,
          "toastPosition" : "BOTTOM_RIGHT",
          "friendOnlineToastEnabled" : true,
          "friendOfflineToastEnabled" : true,
          "friendOnlineSoundEnabled" : true,
          "friendOfflineSoundEnabled" : true,
          "friendJoinsGameSoundEnabled" : true,
          "friendPlaysGameSoundEnabled" : true,
          "friendPlaysGameToastEnabled" : true,
          "friendJoinsGameToastEnabled" : true,
          "privateMessageSoundEnabled" : true,
          "privateMessageToastEnabled" : true,
          "notifyOnAtMentionOnlyEnabled" : false,
          "toastScreen" : 0,
          "toastDisplayTime" : 5000,
          "silenceBetweenSounds" : 30000,
          "afterGameReviewEnabled" : true
          },
          "localization" : {
          "dateFormat" : "AUTO"
          },
          "lastGame" : {
          "lastGameType" : "faf",
          "lastGameOnlyFriends" : false,
          "lastGameEnforceRating" : false
          },
          "matchmaker" : {
          "factions" : [ "aeon", "cybran", "uef", "seraphim" ]
          },
          "developer" : {
          "logLevel" : "DEBUG"
          },
          "vault" : {
          "onlineReplaySortConfig" : {
          "sortProperty" : "startTime",
          "sortOrder" : "DESC"
          },
          "mapSortConfig" : {
          "sortProperty" : "gamesPlayed",
          "sortOrder" : "DESC"
          },
          "modVaultConfig" : {
          "sortProperty" : "latestVersion.createTime",
          "sortOrder" : "DESC"
          }
          },
          "user" : { },
          "filters" : { },
          "themeName" : "default",
          "preReleaseCheckEnabled" : false,
          "mapAndModAutoUpdate" : true,
          "hidePrivateGames" : false,
          "hideModdedGames" : false,
          "gameTileSortingOrder" : "PLAYER_DES",
          "unitDataBaseType" : "SPOOKY",
          "disallowJoinsViaDiscord" : false,
          "showGameDetailsSidePane" : false,
          "advancedIceLogEnabled" : false,
          "cacheLifeTimeInDays" : 30,
          "gameDataCacheActivated" : false
          }

          A 1 Reply Last reply Reply Quote 0
          • A
            alien555cz @Anybody00
            last edited by

            This post is deleted!
            A 1 Reply Last reply Reply Quote 0
            • A
              alien555cz @alien555cz
              last edited by alien555cz

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • A
                alien555cz
                last edited by

                hi i have same problem, yesterday first. when i run online game

                1 Reply Last reply Reply Quote 0
                • A
                  alien555cz
                  last edited by

                  i know, must download new driver graphics, restart pc and run faf forever.

                  1 Reply Last reply Reply Quote 0
                  • A
                    Anybody00
                    last edited by

                    1 Reply Last reply Reply Quote 0
                    • A
                      Anybody00
                      last edited by

                      Whats next to do?

                      1 Reply Last reply Reply Quote 0
                      • A
                        alien555cz
                        last edited by alien555cz

                        i only instaled driver graphic, restart pc its all. before instaled i searched all "forever" directory on "C" storage and delete

                        1 Reply Last reply Reply Quote 0
                        • MostLostNoobM
                          MostLostNoob
                          last edited by

                          @Anybody00 Can you please copy the text from the error message & save it in a text file, then post that file to this thread per the previous steps so those that can help have that to review?

                          1 Reply Last reply Reply Quote 0
                          • A
                            Anybody00
                            last edited by

                            The Error message
                            java.lang.RuntimeException Exceptio.txt

                            1 Reply Last reply Reply Quote 0
                            • maggeM
                              magge Global Moderator
                              last edited by

                              Which OS and security solution do you use? @Anybody00
                              Maybe it is related to user permission rights or security software is interfering.

                              Join the FAF Team

                              1 Reply Last reply Reply Quote 0
                              • A
                                Anybody00
                                last edited by

                                My pc runs on windows, Edition Windows 11 Pro, Version: 21H2 and I'm using Avast Free Antivirus.
                                My pc is still at version 21H2 and when I check for updates there's nothing new shown. Last time I tried installing such an update it didn't work. Could that be a problem?

                                1 Reply Last reply Reply Quote 0
                                • maggeM
                                  magge Global Moderator
                                  last edited by

                                  I bet all my channel points from FAF Twitch, that Avast is causing issues. Try to whitelist/deactivate/uninstall for testing purpose and try again with FAF.

                                  Join the FAF Team

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    Anybody00
                                    last edited by

                                    Still didn't work unfortunatly, I did remove Avast and I reinstalled FAF.

                                    Here's the error message
                                    java.lang.RuntimeException Exceptio.txt

                                    AmygdalaA 1 Reply Last reply Reply Quote 0
                                    • AmygdalaA
                                      Amygdala @Anybody00
                                      last edited by

                                      @anybody00 did you restart your PC? I remember that that fixed it for someone with with a similar issue as Avast was still lurking around after it got uninstalled

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Anybody00
                                        last edited by Anybody00

                                        Yes, I did restart my pc. After that I looked for files named with avast and I removed them too.

                                        1 Reply Last reply Reply Quote 0
                                        • maggeM
                                          magge Global Moderator
                                          last edited by

                                          To be sure, remove those folders before you reinstall FAF:

                                          
C:\ProgramData\FAForever

%LOCALAPPDATA%\Gas Powered Games\Supreme Commander Forged Alliance\

                                          And double check after the installation that you have the necessary permissions to access and read the files/directory.

                                          Your last log has the same error as your first one:

                                          Caused by: java.nio.file.FileSystemException: C:\ProgramData\FAForever\cache\stylesheets: Die Datei oder das Verzeichnis ist beschädigt und nicht lesbar

                                          (ENG translation: The file or directory is corrupted and not readable)

                                          Join the FAF Team

                                          1 Reply Last reply Reply Quote 0
                                          • A
                                            Anybody00
                                            last edited by

                                            Hi,
                                            removing the two folders did help.
                                            (Actually the FAF folder wasn't deletable in any way so I just renamed it)

                                            I can now launch FAF normally.
                                            Thank you for your support:) ❤

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