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    The current pre-release of the client ("pioneer" in the version) is only compatible to itself. So you can only play with other testers. Please be aware!

    165Hz screen refresh rate with 2k resolution - not working - gray window

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • S Offline
      SharkCode
      last edited by SharkCode

      Hello, guys.

      I have a 32" ASUS TUF Gaming monitor and I was using the 2560 x 1440 resolution in 144Hz (HDMI cable). Then I changed to a Displayport cable and I updated all my games res to 2560 x 1440 165Hz (the monitor supports 244Hz, but my video card - GTX 1660 Ti - only supports 165Hz), except SupCom.

      I tried many times to change to 2560 x 1440 165Hz, but despite it appears on my res options, it didn't work. My screen simply goes gray and the game stops running, then I have to use alt + F4 to close it, since not even control + alt + del works...

      Does the game give us the real option to use 165 Hz? If so, what could be possible wrong?

      Please, help me and thanks in advance.

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      • JipJ Offline
        Jip
        last edited by

        Can you share your game logs? You can find the folder through the burger menu in the left-top

        A work of art is never finished, merely abandoned

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        • S Offline
          SharkCode
          last edited by

          Sorry, Jip, I'm quite dumb for these system things. I tried to find the logs inside SupCom's folder, but I couldn't. Where can I find 'em?

          MostLostNoobM 1 Reply Last reply Reply Quote 0
          • TheVVheelboyT Online
            TheVVheelboy
            last edited by

            Open the FAF client and click on the "3 stripes" in left top corner. It will open a menu/list where you can pick "show log folder".
            The logs are all gonna be there.

            image_2023-11-23_184813278.png

            MostLostNoobM 1 Reply Last reply Reply Quote 0
            • MostLostNoobM Offline
              MostLostNoob @SharkCode
              last edited by

              @sharkcode Please go to client > top left menu > Show logs folder > logs > sort by Date Modified. From there, drag/drop the most recent game_21xxxxxx.log file (should be of the game that just froze/crashed) into here.

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              • MostLostNoobM Offline
                MostLostNoob @TheVVheelboy
                last edited by

                @endranii GG WP

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