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New Client 2023.6.0

Scheduled Pinned Locked Moved FAF support (client and account issues)
19 Posts 9 Posters 2.0k Views
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  • V Offline
    Valiane
    last edited by 28 Jun 2023, 19:11

    Yes, this is probably a problem with Windows 7.
    After the FAF rollback to the previous version v2023.5.0, everything started up normally.
    In any case, thank you all.

    1 Reply Last reply Reply Quote 0
    • S Offline
      Sheikah
      last edited by 28 Jun 2023, 21:18

      Can others confirm they are on windows 7 as well?

      Also just downgrading isn't a sustainable solution. Soon everyone will have to be on 2023.6 or higher. So it is better to work with me to try and find a solution.

      1 Reply Last reply Reply Quote 1
      • S Offline
        Sheikah
        last edited by 28 Jun 2023, 22:49

        Alright so I found that this is definitely an incompatibility with windows 7. If you do not have windows 7 and experience this issue let me know

        1 Reply Last reply Reply Quote 1
        • S Offline
          Sheikah
          last edited by 28 Jun 2023, 22:55

          For those who are running on windows 7 changing the .vmoptions file in your client installation and changing the line -XX:+UseZGC to -XX:+UseG1GC should allow the client to run

          S 1 Reply Last reply 19 Jul 2023, 22:04 Reply Quote 3
          • R Offline
            robotcat
            last edited by robotcat 7 Jul 2024, 04:14 29 Jun 2023, 04:24

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            • Z Offline
              ZOB
              last edited by 29 Jun 2023, 04:38

              Awesome, thank you very much Sheikah

              1 Reply Last reply Reply Quote 1
              • S Sheikah referenced this topic on 29 Jun 2023, 19:47
              • T TestPlay referenced this topic on 30 Jun 2023, 17:32
              • P Offline
                Printer
                last edited by 1 Jul 2023, 04:36

                Thanks Sheikah!

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                • Z ZOB referenced this topic on 13 Jul 2023, 05:23
                • S Offline
                  SueFab @Sheikah
                  last edited by 19 Jul 2023, 22:04

                  @sheikah said in New Client 2023.6.0:

                  For those who are running on windows 7 changing the .vmoptions file in your client installation and changing the line -XX:+UseZGC to -XX:+UseG1GC should allow the client to run

                  I am running on a pretty dusty windows 10 setup and that helped me as well, thank You very much Sheikah!

                  Also Thank You robotcat for pointing out that the file is in
                  C:\Program Files\FAF Client\

                  S 1 Reply Last reply 19 Jul 2023, 22:14 Reply Quote 0
                  • S Offline
                    Sheikah @SueFab
                    last edited by 19 Jul 2023, 22:14

                    I am running on a pretty dusty windows 10 setup and that helped me as well, thank You very much Sheikah!

                    Yes the feature requires at least windows 10 build 1803 so if you are before that you will have the same issue but the new installer won't help you. As there is no consistent way to get the build number so you will have to make this change after every install if you are on windows 10 but haven't updated past 1803

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                    • L Offline
                      Livingbeast
                      last edited by 10 Sept 2023, 21:00

                      I am having troubles figuring out how to change the line of code in the .vmoptions file. I have windows 10 and cannot access the client. Can anyone help me?

                      M 1 Reply Last reply 10 Sept 2023, 21:08 Reply Quote 0
                      • M Offline
                        MostLostNoob @Livingbeast
                        last edited by 10 Sept 2023, 21:08

                        @livingbeast Are you using the latest FAF client: 2023.8.0?

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                        • S Sheikah referenced this topic on 21 Aug 2024, 10:55
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