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Wont load beyond logging in screen

Scheduled Pinned Locked Moved FAF support (client and account issues)
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  • S
    Sheikah
    last edited by 5 Dec 2021, 15:16

    @Askaholic for some reason dreddykruger is never getting a response to the ask_session message do you know what might cause that?

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    • A
      Askaholic
      last edited by 5 Dec 2021, 20:42

      Only thing I can see would be if there was a connection error. Otherwise it should always respond with something.

      D 1 Reply Last reply 7 Dec 2021, 22:34 Reply Quote 0
      • S
        Sheikah
        last edited by 5 Dec 2021, 20:48

        But if it was a connection error that would be reported by the client side connection log and that has nothing there

        1 Reply Last reply Reply Quote 0
        • B
          BadJohN
          last edited by BadJohN 12 May 2021, 23:27 5 Dec 2021, 23:22

          Hello!
          After I upgraded to the new version 2021.0.11 I have the same problem - before everything was okay and I could log in without any problems.
          I hope you can fix that bug soon- Thanks!
          Greetings
          John

          P.S.: If you still do need moreclient.log logfiles please contact me- no problem!

          1 Reply Last reply Reply Quote 0
          • D
            dreddykruger @Askaholic
            last edited by 7 Dec 2021, 22:34

            @askaholic has it got something to do with login, a couple of days before this happened i left a game i was playing in and went back to lobby to find another game and it had kick me out of FAF and i had a mess around getting back into my account, i got back in but couple of days later this happened.

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            • A
              Askaholic
              last edited by 8 Dec 2021, 03:11

              From what Sheikah said it actually happens before the client even can log in. So, it’s really weird. I can’t look at the server logs right now though because our server config has been messed up and only keeps a few hours worth.

              1 Reply Last reply Reply Quote 0
              • S
                Sheikah
                last edited by 8 Dec 2021, 03:51

                I wonder if this is a resurfacing of that old infinite log in bug. Haven't seen that in a while though

                D 1 Reply Last reply 16 Dec 2021, 10:21 Reply Quote 0
                • D
                  dreddykruger @Sheikah
                  last edited by 16 Dec 2021, 10:21

                  @sheikah any idea when a new update will be out for the client and i will try downloading it see if it can somehow get rid of the bug

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                  • S
                    Sheikah
                    last edited by 16 Dec 2021, 11:32

                    You can try the alpha-1 that is out here https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.12.0-alpha-1

                    D 2 Replies Last reply 18 Dec 2021, 11:29 Reply Quote 0
                    • D
                      dreddykruger @Sheikah
                      last edited by 18 Dec 2021, 11:29

                      @sheikah no it hasnt worked still, maybe if you delete my account see if i can get in if i setup a new account maybe?

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                      • D
                        dreddykruger @Sheikah
                        last edited by 2 Jan 2022, 15:31

                        @sheikah advice on where to go from here, the rig i am on only cost cheap and i can buy another cheap office rig if thats going to run the game, if i log in on someones elses computer with my steam account would that maybe worth a try before i go down the route of buying another PC?

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                        • S
                          Sheikah
                          last edited by 2 Jan 2022, 18:53

                          Unfortunately this is some very weird server client communication bug that we have to figure out that seems to only be happening specifically for you or a very small number of people

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                          • D
                            dreddykruger
                            last edited by 8 Jan 2022, 18:17

                            Cant you just delete my account and i try starting again, ill order another pc if that will work i only play quake and this mainly so i need it back on....

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                            • E
                              Eternal-
                              last edited by Eternal- 1 Sept 2022, 21:17 9 Jan 2022, 21:15

                              Try this client @dreddykruger
                              https://github.com/FAForever/client/releases/download/0.20.1/Forged.Alliance.Forever-0.20.1-win32.msi

                              Profile | Eternal MOD pack | Check new client

                              D 1 Reply Last reply 23 Jan 2022, 13:16 Reply Quote 1
                              • D
                                dreddykruger @Eternal-
                                last edited by 23 Jan 2022, 13:16

                                @eternal dude you got it working im so happy im in lobby now it looks hella different than what it did just a month or so ago but im so happy thank you.....

                                1 Reply Last reply Reply Quote 0
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