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    Why do I keep crashing

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • D
      Dorset
      last edited by

      I have been trying to troubleshoot this on my own but I am at a loss and need help. I have been playing FAF for 7 years now and have never had crashing issues but since about December I have been getting regular crashes in game that seem to be getting worse.

      What happens is the game just freezes at random times. Sometimes it unfreezes and keeps going but every 10-15 games it will not and the only thing that solves it is to hold the power button on my pc to reset the system. (alt+tab, ctrl+alt+del, ctrl+esc...none work...only hard reset)

      One time I watched the replay to see how the game ended and at the moment I crashed it showed a desync from another player but the game was still rated so it wasnt an issue I guess?

      Every few times when I have to hold the power button a window will come up to cancel the reboot (while it waits for programs to close) and at the same time everything resolves and the game unfreezes but I cant press cancel fast enough.

      I have a really good system and have reinstalled EVERYTHING twice including windows to try and solve this. I run a lean system so no background programs should be interfering.

      I tried turning down graphics even though I can run everything max no issue usually. I also tried running without any mods

      I don't know how logs work or anything so can someone who knows please tell me what and how to post the log? I can build a computer just fine but even the most basic programing that my dog could do is beyond me but if I am going to be kicked from lobbies I want it to be because I am a noob and/or someone hates me, not because I got known to be a crasher.

      Thank you in advance.

      1 Reply Last reply Reply Quote 0
      • maggeM
        magge Global Moderator
        last edited by

        Please share a game log.

        Join a FAFtastic Team

        1 Reply Last reply Reply Quote 0
        • D
          Dorset
          last edited by

          Yeah...that may seem like a simple task...but I need someone who can tell me where that game log is. You mean replay id?

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          • D
            Dorset
            last edited by

            Ok, I may not be as dumb as I think I am. but when I paste the log I get an error as it exceeds the character limit of the forum. How else do I share?

            deletethisD 1 Reply Last reply Reply Quote 0
            • deletethisD
              deletethis @Dorset
              last edited by

              You can probably imagine what would happen if you were to paste the entire thing in a forum post. Try uploading the file instead.

              D 1 Reply Last reply Reply Quote 1
              • D
                Dorset @deletethis
                last edited by

                @deletethis

                thanks I never even saw that was an option.

                I just crashed again now for same reasons. I was dead but watching the match and the game froze as i was zooming in and then back out again. It happened at 14:00 exactly for me.game_24520703.log

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                • maggeM
                  magge Global Moderator
                  last edited by

                  Please enable the debugger in the FAF client options and reproduce the issue, and post a new game log.

                  Join a FAFtastic Team

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    Dorset @magge
                    last edited by

                    @magge I thought I had solved the issue as I believed it was related to specific icon mods but after trying others I got the same thing. Random system freeze when zooming in and out.

                    I crashed in this game at 34:11 and the debugger should be enabled.game_24590253.log

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                    • maggeM
                      magge Global Moderator
                      last edited by

                      Try to reproduce it without any mods activated.

                      Join a FAFtastic Team

                      D 1 Reply Last reply Reply Quote 1
                      • D
                        Dorset @magge
                        last edited by

                        @magge OK so....after a lot of testing I think I have narrowed the issue down to 2 mods. "Rings For All" and "UI mod tools"

                        The random freezing while zooming in and out would almost happen many times during an average game (even if it didnt completely freeze and crash) and that effect is nowhere present when those two mods are disabled and zero crashes now or anything for many dozens of games.

                        For my part I have no skills to investigate this further but it does seem like there are a lot of people complaining about mid game crashing so maybe this is related.

                        I am able to use my favorite icon packs again with zero issue, the only bummer for me is not having Rings For All active because that is an amazing mod but build range preview has been working fine so everything is back to normal in FAF world for me.

                        Thanks for steering me in the right direction.

                        If anyone else is crashing mid game and you have either of these 2 mods enabled try disabling them and reassessing.

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