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    Game crashes about 15 mins in

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • K
      KarlMarx420
      last edited by

      Hello!

      My game exits with a crash without fail about 15-20 minutes in. FWIW, it also crashes every time I "exit to windows." I can provide one of those logs if it helps --- the log below is the crash during gameplay.

      I looked into the "sound set to stereo" solution and I think it's all set up correctly so I'm reaching out here for help. This happens in co-op (even solo) but also during custom matches. I haven't tried matchmaking yet. The game appears to run great right up until it crashes. I don't notice any obvious slowdowns at least. I tried removing the first processor from "core affinity". I think that got me a few more minutes before crashing, but tbh it could be my imagination. Any help is appreciated!

      I used to play as ShoemakerLevy back in the GPG days and I'll be so happy if anyone can help me get the game running.

      Thanks to anyone who has the time to help me solve this one!

      game_16994511.log

      Best,
      Zach

      1 Reply Last reply Reply Quote 0
      • maggeM
        magge Global Moderator
        last edited by

        The core affinity should have nothing to do with it.

        1. Try to run with /nosound command once to really blame the sound card. Watch a 1+ hour replay with 10+ speed and see if it crashes without sound. Howto: FAF options: https://i.imgur.com/DIy6WKO.png

        2. After that: Just to be safe: Reinstall Supreme Commander from Steam and reinstall FAF, removing any leftover files before (You can use Revo Uninstaller for that, free software).

        3. Disable (right click → disable) any sound device, so you have only one active (you can reactivate them later again when it works). Example: In my case, I need to deactivate everything except Focusrite (my USB Sound card) https://i.imgur.com/4cWixCF.png

        4. If it still does not run, get any cheap USB sound card and disable your on-board audio in BIOS, then try again, only with your new USB sound card.

        Join a FAFtastic Team

        1 Reply Last reply Reply Quote 0
        • deletethisD
          deletethis
          last edited by deletethis

          You have XACT errors; please search the forum and you'll find all the possible solutions. The faqs are a good starting point (just setting audio to stereo might not be enough).

          1 Reply Last reply Reply Quote 0
          • K
            KarlMarx420
            last edited by

            Thanks all! Will try and reply. Appreciate ya.

            1 Reply Last reply Reply Quote 0
            • K
              KarlMarx420
              last edited by

              "Nosound" fixed the issues. It's unclear though which device causes the issues after going through them. I couldn't get the replays to crash after going one by one with each device, but co-op still crashes. Would it make any difference to troubleshoot in custom matches instead? Thanks!

              maggeM 1 Reply Last reply Reply Quote 0
              • maggeM
                magge Global Moderator @KarlMarx420
                last edited by

                @karlmarx420 said in Game crashes about 15 mins in:

                Would it make any difference to troubleshoot in custom matches instead?

                I guess, it makes no difference. But the replay with x10 is the fastest way to trigger the error.

                Join a FAFtastic Team

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