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    FAF support (client and account issues)
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    • S
      specialK
      last edited by

      Client Version: 2024.6.2
      java.util.concurrent.CompletionException: java.lang.UnsupportedOperationException: Unable to patch Forged Alliance to the required version due to conflicting version running
      at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:315)
      at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:320)
      at java.base/java.util.concurrent.CompletableFuture.uniExceptionally(CompletableFuture.java:994)
      at java.base/java.util.concurrent.CompletableFuture$UniExceptionally.tryFire(CompletableFuture.java:974)
      at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
      at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:2194)
      at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:19)
      at com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
      at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:232)
      at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:189)
      at com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
      at com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
      at com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
      at com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
      at javafx.event.Event.fireEvent(Event.java:198)
      at javafx.concurrent.EventHelper.fireEvent(EventHelper.java:219)
      at javafx.concurrent.Task.fireEvent(Task.java:1332)
      at javafx.concurrent.Task.setState(Task.java:709)
      at javafx.concurrent.Task$TaskCallable.lambda$call$2(Task.java:1429)
      at com.sun.javafx.application.PlatformImpl.lambda$runLater$10(PlatformImpl.java:456)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:400)
      at com.sun.javafx.application.PlatformImpl.lambda$runLater$11(PlatformImpl.java:455)
      at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
      at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
      at com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:185)
      at java.base/java.lang.Thread.run(Thread.java:1583)
      Caused by: java.lang.UnsupportedOperationException: Unable to patch Forged Alliance to the required version due to conflicting version running
      at com.faforever.client.patch.GameUpdaterImpl.lambda$update$5(GameUpdaterImpl.java:90)
      at java.base/java.util.concurrent.CompletableFuture.uniExceptionally(CompletableFuture.java:990)
      ... 23 more
      Caused by: java.lang.RuntimeException: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\0c8d8862c86d30e72a866820dd2b9707 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.lambda$call$0(SimpleHttpFeaturedModUpdaterTask.java:107)
      at java.base/java.util.ArrayList.forEach(ArrayList.java:1596)
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:83)
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:31)
      at javafx.concurrent.Task$TaskCallable.call(Task.java:1399)
      at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)
      at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)
      at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
      ... 1 more
      Caused by: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\0c8d8862c86d30e72a866820dd2b9707 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
      at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:89)
      at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
      at java.base/sun.nio.fs.WindowsFileCopy.copy(WindowsFileCopy.java:220)
      at java.base/sun.nio.fs.WindowsFileSystemProvider.copy(WindowsFileSystemProvider.java:282)
      at java.base/java.nio.file.Files.copy(Files.java:1304)
      at com.faforever.client.io.FeaturedModFileCacheService.copyFeaturedModFileFromCache(FeaturedModFileCacheService.java:66)
      at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.lambda$call$0(SimpleHttpFeaturedModUpdaterTask.java:102)
      ... 8 more

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      • N
        Nuggets
        last edited by

        Based on the second line "Unable to patch Forged Alliance to the required version due to conflicting version running" i would try to reinstall the game through stream or wherever you got it from

        S 1 Reply Last reply Reply Quote 0
        • S
          specialK @Nuggets
          last edited by

          @nuggets thanks for the reply! So reinstalling the game rather than the client could solve the issue?

          N 1 Reply Last reply Reply Quote 0
          • N
            Nuggets @specialK
            last edited by

            @specialk I think so. Doesnt hurt to try. Maybe want to save your game.prefs file for your ingame settings

            1 Reply Last reply Reply Quote 0
            • S
              spafe2302
              last edited by

              Hi there, I have had the same error. I've uninstalled SC and FAF client, reinstalled both, same error (copied below for reference). Any other idea what it could be?

              Client Version: 2024.8.0
              java.lang.UnsupportedOperationException: Unable to patch Forged Alliance to the required version due to conflicting version running
              at com.faforever.client.patch.GameUpdaterImpl.lambda$update$5(GameUpdaterImpl.java:92)
              at java.base/java.util.concurrent.CompletableFuture.uniExceptionally(CompletableFuture.java:990)
              at java.base/java.util.concurrent.CompletableFuture$UniExceptionally.tryFire(CompletableFuture.java:974)
              at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
              at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:2194)
              at com.faforever.client.task.CompletableTask.lambda$new$1(CompletableTask.java:19)
              at com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
              at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:232)
              at com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:189)
              at com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
              at com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
              at com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
              at com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
              at javafx.event.Event.fireEvent(Event.java:198)
              at javafx.concurrent.EventHelper.fireEvent(EventHelper.java:219)
              at javafx.concurrent.Task.fireEvent(Task.java:1332)
              at javafx.concurrent.Task.setState(Task.java:709)
              at javafx.concurrent.Task$TaskCallable.lambda$call$2(Task.java:1429)
              at com.sun.javafx.application.PlatformImpl.lambda$runLater$10(PlatformImpl.java:456)
              at java.base/java.security.AccessController.doPrivileged(AccessController.java:400)
              at com.sun.javafx.application.PlatformImpl.lambda$runLater$11(PlatformImpl.java:455)
              at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
              at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
              at com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:185)
              at java.base/java.lang.Thread.run(Thread.java:1583)
              Caused by: java.lang.RuntimeException: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\a49c1003ae57850b13ccf561070c77a7 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
              at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.lambda$call$0(SimpleHttpFeaturedModUpdaterTask.java:107)
              at java.base/java.util.ArrayList.forEach(ArrayList.java:1596)
              at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:83)
              at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.call(SimpleHttpFeaturedModUpdaterTask.java:31)
              at javafx.concurrent.Task$TaskCallable.call(Task.java:1399)
              at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)
              at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)
              at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
              ... 1 more
              Caused by: java.nio.file.AccessDeniedException: C:\ProgramData\FAForever\cache\featured_mod\bin\a49c1003ae57850b13ccf561070c77a7 -> C:\ProgramData\FAForever\bin\ForgedAlliance.exe
              at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:89)
              at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
              at java.base/sun.nio.fs.WindowsFileCopy.copy(WindowsFileCopy.java:220)
              at java.base/sun.nio.fs.WindowsFileSystemProvider.copy(WindowsFileSystemProvider.java:282)
              at java.base/java.nio.file.Files.copy(Files.java:1304)
              at com.faforever.client.io.FeaturedModFileCacheService.copyFeaturedModFileFromCache(FeaturedModFileCacheService.java:66)
              at com.faforever.client.patch.SimpleHttpFeaturedModUpdaterTask.lambda$call$0(SimpleHttpFeaturedModUpdaterTask.java:102)
              ... 8 more

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              • S
                spafe2302
                last edited by

                Sorry, just checked between the two, they are not the same error. Am I better off starting a new thread or just continuing this one here? thanks!

                1 Reply Last reply Reply Quote 0
                • maggeM
                  magge Global Moderator
                  last edited by

                  It boils down to be the same issue

                  Caused by: java.nio.file.AccessDeniedException:

                  Could be related to:

                  • Security Settings
                  • User/Folder Permission
                  • Maybe malformed files in FAForever\cache

                  You can try to install the client outside a "protected" Windows folder like another disc D:/FAF, or C:/FAF for testing purpose, or/and clear the cache folder and retry again.

                  (Usually and by default FAF works out of the box with most common environments, but there are so many users with so many different cases ...)

                  As a last resort, you can follow 2.1 from this guide to uninstall FAF and Supreme Commander completely and remove any leftover files, just to be sure´and try to install it again.

                  Want to become a Moderator? || Open volunteer positions
                  1 Reply Last reply Reply Quote 0
                  • S
                    spafe2302
                    last edited by

                    Thanks, I had thought I'd checked through the security settings, but will have another pass this evening and see if I can work out what is stopping it.

                    1 Reply Last reply Reply Quote 0
                    • S
                      spafe2302
                      last edited by

                      Just as an update, it was indeed the permissions in my anti virus. Thanks for the help 🙂

                      1 Reply Last reply Reply Quote 1
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