How is this possible that some people are not shown in the players list? Like when you want to report someone and enter their name, it is not present, and, I believe, mods don't do anything to these people. Example: prosto_bedri; Mute_All_Chat.
Players that don't exist
Do not use the forums to report users (even as examples).
#aeolus only shows players with that chat open, not all players. You can report any player regardless of their log-in status using the report form.