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    The current pre-release of the client ("pioneer" in the version) is only compatible to itself. So you can only play with other testers. Please be aware!

    New Player having issue with setting up account.

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    5 Posts 4 Posters 427 Views 1 Watching
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    • DoompantsD Offline
      Doompants
      last edited by

      Hi all,

      got a friend interested in playing but he can't get past new account verification. It keeps telling him "Access to user.faforever.com was denied."

      He has tried several browsers, and on different days. Says he has no firewall beyond general windows stuff.

      Any ideas?

      f74a1a9d-0549-40b2-854c-5c2d6a2e40c4-image.png

      3105b997-37a9-4148-85a8-d5f03f6d18fb-image.png

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      • DeribusD Offline
        Deribus Global Moderator
        last edited by

        This is a new issue that we've seen frequently. Can you provide a list of browsers they've tried? Edge has seemed to work for most people

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        • DoompantsD Offline
          Doompants
          last edited by Doompants

          Yes, he finally got in with Edge, which was quite honestly the last thing he tried. haha. I'll doublecheck which browsers he started with.

          [edit: Yeah, he had trouble with chrome before Edge worked. Windows 10. He did say he had a popup blocker tho. Wonder if one of those is part of the problem]

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          • The_JanitorT Offline
            The_Janitor
            last edited by

            It is bit odd that it is only working with Edge out of all browsers...

            Secure the kill and send it off.

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            • S Offline
              Sheikah
              last edited by

              It also works with fresh installs of chrome. No idea why chrome changes the request to be denied

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