Game was not rated. Reason: Unknown Result.

Franzibald

Hi, out of my last 44 ladder games I have found 6 that were not rated due to the message: Game was not rated. Reason: Unknown Result.

These are the replay IDs:
https://replay.faforever.com/19240600
https://replay.faforever.com/19240337
https://replay.faforever.com/19133031 - Opponent quit after 14 seconds
https://replay.faforever.com/19132319
https://replay.faforever.com/18643980
https://replay.faforever.com/18488267

All of them were wins too, so I choose to blame this for my rating draught. I am fairly certain I do not leave until the game is completely frozen. I hope someone can investigate this issue and figure out what is wrong. If this is a known issue or somehow my fault, please let me know.

Jip

We'll look into it.

Franzibald

Thanks, another one, 30 minute game

7/46
https://replay.faforever.com/19252515

Jip

Could you share me your logs of these games?

magge

In case you are unsure where and which ones:

C:\Users\%username%\AppData\Roaming\Forged Alliance Forever\logs

Just .zip the whole logs folder and attach it.

Franzibald

It does not seem to have that many logs, but luckily quite a few do match these replays.
logs.zip

Jip

All games registered that you won

But none of them send a result back to the server

What other UI mods do you have enabled, can you share their source?

Franzibald

These are my active mods

Source is the mod vault, don't think I did any manual installing or edits. Unless you mean source code, but my mod folder is 1.7 GB.

Jip

I've checked the mods, this is odd. It appears that:

This runs fine: https://github.com/FAForever/fa/blob/deploy/fafdevelop/lua/UserSync.lua#L425-L430
This is skipped entirely: https://github.com/FAForever/fa/blob/deploy/fafdevelop/lua/UserSync.lua#L435-L441

@Franzibald could you try running a few games without Supreme Score Board enabled?

Franzibald

Yes, although with an incidence rate of about 1 in 7 it might take a while for me to play enough games to draw conclusions, but I will post an update once I do. Thanks!

ThomasHiatt

Would be funny if SSB has always been the cause of ladder rating issues. I didn't realize you could just make a UI mod to unrank all the games you lose.

Jip

The draw bug was not caused by ladder rating issues, but by something else. That is fixed a while ago

Franzibald

@jip
14 1v1 games so far without SSB and no occurences of the bug, so that's nice. Assuming a 1/7 occurence rate, there is an 88% likelihood that SSB was indeed the culprit.

I like SSB though, watching my own and other replays is much more insightful with it. Any way to fix this?

haifron

@franzibald you could try the new scoreboard mod, 4z0t's ScoreBoard. It's quite nice looking, but does take a wee bit of getting used to.

Jip

That is an interesting find

ThomasHiatt

I've been using supreme scoreboard and all of my last 57 ladder games have been rated accurately. If UI mods can actually make ladder games unranked it is a much bigger issue than just not using the mod.

magge

@Franzibald

Do you get lesser Reason: Unknown Result after the latest hotfix?

ArztCarter

Hi all,

Sorry to necro but I just saw this wasn't resolved. I just had this occur on one of my matches (admittedly a short one as my opponent GG'd after an early T1 bomber) and wanted to see if their was a solution or if the issue was narrowed down?

Replay:
https://replay.faforever.com/20235594

Error:
"Game was not rated. Reason: Unknown Result"

Thanks!