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FAF Client and Game dropping connection in the last week?

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  • L Offline
    LegendOfTheStars
    last edited by LegendOfTheStars 13 Sept 2022, 12:22

    FAF all of a sudden (last 7-10 days) is connecting then dropping its connection. This means the list of games randomly disappears or worse when joining a ladder match or team game the game fails to launch and I get a 'strike' warning.

    Any ideas?

    Has any of the connection code changed recently.

    I am based in Australia

    Checking the logs there are a few errors but not sure they are related.game_18002665.log

    1 Reply Last reply Reply Quote 0
    • L Offline
      LegendOfTheStars
      last edited by 13 Sept 2022, 12:27

      Another error from the logs

      ebug: OpenMovie /movies/menu_background.sfd: 99969
      debug: Preparing movie /movies/menu_background.sfd: 99969
      debug: Preparing movie /movies/menu_background.sfd: 99969
      debug: Preparing movie /movies/menu_background.sfd: 99969
      debug: Preparing movie /movies/menu_background.sfd: 99969
      debug: Preparing movie /movies/menu_background.sfd: 99969
      debug: Preparing movie /movies/menu_background.sfd: 99969
      info: /init
      debug: Playing movie c:\program files (x86)\steam\steamapps\common\supreme commander forged alliance\movies\menu_background.sfd: 99969
      warning: Error running lua script: ...mdata\faforever\gamedata\lua.nx2\lua\maui\bitmap.lua(37): Game object has been destroyed
      stack traceback:
      [C]: in function InternalCreateBitmap' ...mdata\faforever\gamedata\lua.nx2\lua\maui\bitmap.lua(37): in function initfn'
      ...data\faforever\gamedata\lua.nx2\lua\system\class.lua(434): in function <...data\faforever\gamedata\lua.nx2\lua\system\class.lua:424>
      ...forever\gamedata\lua.nx2\lua\ui\dialogs\hotstats.lua(943): in function <...forever\gamedata\lua.nx2\lua\ui\dialogs\hotstats.lua:881>
      info: ren_Oblivion false
      info: ren_oblivion true
      info: ren_ui false
      info: GPGNET: setting nat handler to 0x00000000
      info: CNetTCPBuf::Read(): recv() failed: WSAEINTR
      info: Run time: 0h28m46s

      L 1 Reply Last reply 13 Sept 2022, 12:49 Reply Quote 0
      • L Offline
        LegendOfTheStars @LegendOfTheStars
        last edited by 13 Sept 2022, 12:49

        FAF disconnects show on right of this screen....FAF-Disconnects.PNG

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        • J Online
          Jip
          last edited by 13 Sept 2022, 12:54

          The logs you share are of the game - those do not relate to issues of the client. Best to share the logs of the client and the ICE adapter logs.

          Looking at your logs anyway - there are no warnings or errors related to connectivity.

          A work of art is never finished, merely abandoned

          L 2 Replies Last reply 13 Sept 2022, 12:59 Reply Quote 0
          • L Offline
            LegendOfTheStars @Jip
            last edited by LegendOfTheStars 13 Sept 2022, 12:59

            @jip Just found the "Preferred Coturns for ICE" in Settings so have set to Australia to see if that helps

            Ice log with errors from today attached.

            ice-adapter.log

            1 Reply Last reply Reply Quote 1
            • L Offline
              LegendOfTheStars @Jip
              last edited by LegendOfTheStars 13 Sept 2022, 13:04

              @jip Client log attached

              client.log.2022-09-12.0.log

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              • L Offline
                LegendOfTheStars
                last edited by LegendOfTheStars 14 Sept 2022, 13:02

                Same issue again today....Australia set as preference for ICE.

                First game of the day...Violation, dismiss it and game cancelled message behind it and then FAF Client disconnects and reconnects...sequence from this one game shown below....

                FAF-Disconnects2.PNG

                FAF-Disconnects3.PNG

                FAF-Disconnects4.PNG

                My son is getting similar issues on his PC. I have tried rebooting NBN, router, etc, no joy....

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                • L Offline
                  LegendOfTheStars
                  last edited by LegendOfTheStars 14 Sept 2022, 14:57

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    LegendOfTheStars
                    last edited by 15 Sept 2022, 11:27

                    UPDATE: Someone suggested changing the ICE adaptor preference from Australia to Germany....so far this has FIXED the problem.

                    So it appears Australians shouldn't connect to the Australian ICE adaptor....go figure....

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