Solutions for common errors with the FAF client launcher or supreme commander

5

Find out what kind of error you have, by searching up your error text from the following list. (Copy the whole phrase.)

Common errors phrases❎:

RuntimeException: javax.net.ssl.SSLException: Tag mismatch!

SocketException: Connection reset
or
WebClientRequestException: Connection timed out

TimeoutException: Did not observe any item or terminal signal within 60000ms in 'sinkOneMulticast'

AccessDeniedException
or
IOException: Cannot run program

java.lang.RuntimeException: Forged Alliance Crashed with exit code 1

Alliance Crashed with exit code -1073741515
or
Forged Alliance terminated with exit code -1073741515

java.io.FileNotFoundException

Could not extract value with pattern 'code=([^ &]+)

FileSystemException

cartographic.fx reason: unknown error

LoginException: Could not reach server


Solutions:👨‍🔧🍏 :

  1. Reason:

The client is unable to establish a secure connection to the content server for downloading the game files.

  • Disable security software for testing purpose
  • Check firewall settings, if it blocks anything related to secure connection/FAF Launcher

  1. Reason:

Something is blocking the client to have access to the internet, or you have a very unstable connection.

  • Check if your internet connection is stable
  • Check if firewall is blocking the access
  • Disable security software for testing purpose
  • Try a VPN from a different country

  1. Reason:

Client can not detect that you are logged in from browser

  • Change default web browser.

  1. Reason

Program is blocked or has wrong user rights

  • Make sure security software is not blocking the client
  • Make sure your windows account has rights to run the software
  • Remove "C:\ProgramData\FAForever" folder; and reinstall FAF
  • For testing purpose, run the client with admin rights.

  1. Reason

Some error caused the crash


  1. Reason

Something is not working with your Supreme Commander.

  • Start Supreme Commander via Steam/GOG, to download any missing files or additional needed software, then start a skirmish mission to create a Supreme Commander profile

  1. Reason

Files do not exist.

  • Make sure nothing blocks your access to the FAF client or Supreme Commander folder
  • Reinstall FAF client and Supreme Commander

  1. Reason

Problem with the current browser to processed certain information

  • Change default web browser.
  • Install another browser like Firefox, Chrome, etc.

  1. Reason

Another process is blocking the files

  • restart the PC

  1. Reason

Unknown, yet.

Reinstall FAF, supreme commander


  1. Reason
  • On your end, something is blocking the internet access from/to the FAF client
  • You have no internet
  • Login server is down

If you need any guidance, please make your own thread here:

https://forum.faforever.com/category/4/i-need-help


Notes TODO:

https://forum.faforever.com/topic/4283/cannot-connect-to-some-of-the-players-solution

add command to undo it:

https://forum.faforever.com/topic/4532/cannot-launch-supcom