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    "Error ocurred during login"

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    19 Posts 13 Posters 1.1k Views
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    • C
      Commanderall
      last edited by

      Hello,

      i have problems logging in to the client, i get this error and i have no clue of the cause:

      java.util.concurrent.CompletionException: java.util.concurrent.CompletionException: com.faforever.client.login.LoginFailedException: Lost connection to server during login
      at com.faforever.client.user.UserService.lambda$loginToLobbyServer$11(UserService.java:124)
      at java.base/java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:930)
      at java.base/java.util.concurrent.CompletableFuture$UniHandle.tryFire(CompletableFuture.java:907)
      at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
      at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1769)
      at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
      at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
      at java.base/java.lang.Thread.run(Thread.java:832)
      Caused by: java.util.concurrent.CompletionException: com.faforever.client.login.LoginFailedException: Lost connection to server during login
      at org.springframework.aop.interceptor.AsyncExecutionAspectSupport.lambda$doSubmit$3(AsyncExecutionAspectSupport.java:279)
      at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1764)
      ... 3 more
      Caused by: com.faforever.client.login.LoginFailedException: Lost connection to server during login
      at com.faforever.client.remote.FafServerAccessorImpl$1.call(FafServerAccessorImpl.java:246)
      at com.faforever.client.remote.FafServerAccessorImpl$1.call(FafServerAccessorImpl.java:213)
      at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
      at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
      at javafx.concurrent.Service.lambda$executeTask$6(Service.java:725)
      at java.base/java.security.AccessController.doPrivileged(AccessController.java:391)
      at javafx.concurrent.Service.lambda$executeTask$7(Service.java:724)
      ... 3 more

      it comes right after i click authorize on this screen:
      884c563d-9716-40bc-b985-0a3e28e1b4fc-image.png

      i tried reinstalling JRE and reinstalling the client to no avail

      thanks for your support!

      1 Reply Last reply Reply Quote 2
      • C
        Cyphers
        last edited by

        Honesty been having the same problem, comes with the 1.5.0 update. Never had this problem until the client tried to update itself.

        ? 1 Reply Last reply Reply Quote 2
        • S
          Sheikah
          last edited by

          Can you provide the full client.log file found in C:ProgramData/FAForever/logs as this just seems like you are losing connection to the server. So I need the full log to see what is going on.

          1 Reply Last reply Reply Quote 1
          • D
            Destroyer007
            last edited by

            I just restarted my login then It work

            U 1 Reply Last reply Reply Quote 0
            • S
              Scratch2
              last edited by

              I have same issue.
              java.util.concurrent.CompletionException: java.util.concurrent.CompletionException: com.faforever.client.login.LoginFailedException: Lost connection to server during login
              at com.faforever.client.user.UserService.lambda$loginToLobbyServer$11(UserService.java:124)
              at java.base/java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:930)
              at java.base/java.util.concurrent.CompletableFuture$UniHandle.tryFire(CompletableFuture.java:907)
              at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
              at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1769)
              at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
              at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
              at java.base/java.lang.Thread.run(Thread.java:832)
              Caused by: java.util.concurrent.CompletionException: com.faforever.client.login.LoginFailedException: Lost connection to server during login
              at org.springframework.aop.interceptor.AsyncExecutionAspectSupport.lambda$doSubmit$3(AsyncExecutionAspectSupport.java:279)
              at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1764)
              ... 3 more
              Caused by: com.faforever.client.login.LoginFailedException: Lost connection to server during login
              at com.faforever.client.remote.FafServerAccessorImpl$1.call(FafServerAccessorImpl.java:246)
              at com.faforever.client.remote.FafServerAccessorImpl$1.call(FafServerAccessorImpl.java:213)

              1 Reply Last reply Reply Quote 1
              • U
                UranusLover
                last edited by

                same issue

                java.util.concurrent.CompletionException: java.util.concurrent.CompletionException: com.faforever.client.login.LoginFailedException: Lost connection to server during login
                at com.faforever.client.user.UserService.lambda$loginToLobbyServer$11(UserService.java:124)
                at java.base/java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:930)
                at java.base/java.util.concurrent.CompletableFuture$UniHandle.tryFire(CompletableFuture.java:907)
                at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
                at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1769)
                at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
                at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
                at java.base/java.lang.Thread.run(Thread.java:832)
                Caused by: java.util.concurrent.CompletionException: com.faforever.client.login.LoginFailedException: Lost connection to server during login
                at org.springframework.aop.interceptor.AsyncExecutionAspectSupport.lambda$doSubmit$3(AsyncExecutionAspectSupport.java:279)
                at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1764)
                ... 3 more
                Caused by: com.faforever.client.login.LoginFailedException: Lost connection to server during login
                at com.faforever.client.remote.FafServerAccessorImpl$1.call(FafServerAccessorImpl.java:246)
                at com.faforever.client.remote.FafServerAccessorImpl$1.call(FafServerAccessorImpl.java:213)
                at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
                at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
                at javafx.concurrent.Service.lambda$executeTask$6(Service.java:725)
                at java.base/java.security.AccessController.doPrivileged(AccessController.java:391)
                at javafx.concurrent.Service.lambda$executeTask$7(Service.java:724)
                ... 3 more

                1 Reply Last reply Reply Quote 1
                • S
                  Sheikah
                  last edited by

                  Server had to be reset today to try and make some configuration changes. So login may not be possible at the moment.

                  1 Reply Last reply Reply Quote 1
                  • H
                    Haron_S
                    last edited by

                    same problem - cant login.
                    we all need 1.4.6 versosn immediately!

                    1 Reply Last reply Reply Quote 0
                    • U
                      UranusLover @Destroyer007
                      last edited by

                      @destroyer007

                      How do you restart your login?

                      1 Reply Last reply Reply Quote 0
                      • S
                        STICKYxLIVER
                        last edited by

                        I'm getting the same errors so hopefully this isn't a problem on my end and that I'll be able to play later.

                        1 Reply Last reply Reply Quote 0
                        • E
                          Exselsior
                          last edited by

                          Like Sheikah said the server is being reset for configuration changes. No amount of restarts will get around the server being reset. Give it some time and hopefully the server will be back up before long. There were some networking issues happening.

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sheikah
                            last edited by

                            Our server admins had to go to sleep and so FAF will likely be down until morning European time

                            S H 2 Replies Last reply Reply Quote 1
                            • S
                              STICKYxLIVER @Sheikah
                              last edited by

                              @sheikah Thank you very much, I almost had a heart attack, I just got FAF today and was thinking the issue was on my end and was spending forever trying to fix it. That explains why I was able to play earlier today and not right now.

                              1 Reply Last reply Reply Quote 0
                              • H
                                Haron_S @Sheikah
                                last edited by

                                @sheikah so... faf works on admins"s brains?)).... when last admin sleeps all stuff - his pc and fafserver - goes sleepy too?)

                                1 Reply Last reply Reply Quote 1
                                • S
                                  Sheikah
                                  last edited by

                                  No just they have access to the server to try and fix it but they cannot work 24/7

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @Cyphers
                                    last edited by

                                    @cyphers Same problem here! @sheikah the interesting thing is that all systems seem normal according to the Fa Forever Statuspage

                                    GeosearchefG 1 Reply Last reply Reply Quote 0
                                    • K
                                      killajuggz
                                      last edited by

                                      so are the servers back up or no?

                                      1 Reply Last reply Reply Quote 0
                                      • ResistanceR
                                        Resistance
                                        last edited by

                                        they are

                                        queuing with a newbie to show him the beauty of tmm and meeting tagada be like:
                                        https://www.youtube.com/watch?v=yLcRpdZ0Xb0&ab_channel=Tomoko

                                        1 Reply Last reply Reply Quote 0
                                        • GeosearchefG
                                          Geosearchef @A Former User
                                          last edited by

                                          @quatermain The statuspage is manually updated, so most of the time, when they do not have time to fix the server, they also don't have time to update the status.

                                          Having issues with connectivity / ICE? Talk to me.

                                          1 Reply Last reply Reply Quote 0
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