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    Game wont start

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • C
      CeasersMum
      last edited by

      This is what it says in the log

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        Nex @CeasersMum
        last edited by

        @ceasersmum That's an Ice-Adapter log (for debugging connection problems)
        Game log should look something like this
        d7a21774-a3b6-4993-9a98-ca8895a30c0e-image.png
        and you can just drag/drop the file into the reply window (no quick reply) then we get the whole file.

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        • C
          CeasersMum @Nex
          last edited by

          @nex I don't have anything that looks like that
          810dbbbe-f5b2-4889-8691-cb7392066deb-image.png

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          • C
            CeasersMum
            last edited by

            the bottom game one doesn't have anything in it

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              Nex @CeasersMum
              last edited by

              @ceasersmum 😞 Then drop the client log in here
              maybe it contains some more info than what you posted

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              • C
                CeasersMum
                last edited by

                client.log.2023-11-06.0.log

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                • C
                  CeasersMum
                  last edited by

                  client.log

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                  • N
                    Nex
                    last edited by

                    Caused by: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
                    

                    Did you run the client as admin once? that might break things.
                    try deleting the directory C:\ProgramData\FAForever and restart the client with your current user, then try to launch a game.

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                    • C
                      CeasersMum @Nex
                      last edited by

                      @nex I did, I will give that a try

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                        CeasersMum @Nex
                        last edited by

                        @nex Unfortunately that didn't work. thank you for helping, is there anything else I can do?

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                        • N
                          Nex
                          last edited by

                          So same error?
                          try running the client as admin
                          if that works it's definitely a permission issue, if that also doesn't work then there must be something else

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                            CeasersMum
                            last edited by

                            That worked but now its crashing
                            514b4f2e-dcfd-4385-b3cf-3022dee73035-image.png

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                            • N
                              Nex
                              last edited by

                              can you get a game log now?

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                                CeasersMum @Nex
                                last edited by

                                @nex game_21158912.log

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                                • N
                                  Nex
                                  last edited by

                                  mh nothing out of the ordinary in there
                                  try deleting/renaming your game.prefs file
                                  (found here)
                                  1de6f08b-dced-4509-b45c-400545e8ca89-image.png

                                  Maybe the settings are corrupt
                                  Then try to launch the game through steam once.

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                                    CeasersMum @Nex
                                    last edited by

                                    @nex I tried deleting it but that didn't work game_21158904.log

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                                      Nex @CeasersMum
                                      last edited by

                                      @ceasersmum isn't that log older than the other one?

                                      Did starting it through steam work normally?

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                                        CeasersMum @Nex
                                        last edited by

                                        @nex That was the newest log I checked the time stamp on it. Yes opens completely normally and works through steam

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                                        • N
                                          Nex
                                          last edited by

                                          @ceasersmum mh just confused by the game number, which I thought count up and 12>04
                                          but whatever.

                                          mh can you get the most recent client log then?

                                          Also since running as admin worked you should check the permissions on C:\ProgramData\FAForever and make sure you have read/write permissions there with your current user and you can execute the .exe in the bin/ folder.

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                                          • C
                                            CeasersMum
                                            last edited by

                                            I have managed to fix it. Thank you for your amazing help. I really appreciate it as I didn't know where to start. I was able to change the settings in the properties section of the programme that I had changed when trying to get it to stop minimizing and these were what was preventing it from loading. Thank you again!

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