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    Game wont start

    Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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    • C
      CeasersMum
      last edited by

      2023-11-08 12:23:44.466 INFO Created tray icon (c.faforever.iceadapter.util.TrayIcon:78)
      2023-11-08 12:23:44.466 INFO Version: SNAPSHOT (com.faforever.iceadapter.IceAdapter:74)
      2023-11-08 12:23:44.471 INFO Using GPGNET_PORT: 53790 (c.f.iceadapter.gpgnet.GPGNetServer:37)
      2023-11-08 12:23:44.476 INFO Generated LOBBY_PORT: 25422 (c.f.iceadapter.gpgnet.GPGNetServer:42)
      2023-11-08 12:23:44.477 INFO GPGNetServer started (c.f.iceadapter.gpgnet.GPGNetServer:55)
      2023-11-08 12:23:44.478 INFO Creating RPC server on port 53789 (c.f.iceadapter.rpc.RPCService:40)
      2023-11-08 12:23:44.480 INFO TCP Server started. (com.nbarraille.jjsonrpc.TcpServer:37)
      2023-11-08 12:23:44.481 INFO RPC started (c.f.i.debug.TelemetryDebugger:113)
      2023-11-08 12:23:44.575 INFO New client connected on port 53807 (c.nbarraille.jjsonrpc.SocketListener:38)
      2023-11-08 12:23:44.576 INFO RPC connected (c.f.i.debug.TelemetryDebugger:114)
      2023-11-08 12:23:44.577 INFO JJSON Peer listening (com.nbarraille.jjsonrpc.JJsonPeer:206)
      2023-11-08 12:23:44.621 DEBUG LobbyInitMode set to normal (c.f.iceadapter.rpc.RPCHandler:56)
      2023-11-08 12:23:44.621 INFO Sending Response:{"result":null,"id":0,"jsonrpc":"2.0"} (com.nbarraille.jjsonrpc.JJsonPeer:574)
      2023-11-08 12:23:44.790 INFO Telemetry websocket opened (c.f.i.debug.TelemetryDebugger:55)
      2023-11-08 12:23:47.373 WARN Invalid ICE server protocol: turns://fr-turn2.xirsys.com:443?transport=tcp (c.f.iceadapter.ice.GameSession:154)
      2023-11-08 12:23:47.374 WARN Invalid ICE server protocol: turns://fr-turn2.xirsys.com:5349?transport=tcp (c.f.iceadapter.ice.GameSession:154)
      2023-11-08 12:23:47.393 INFO Ice Servers set, total addresses: 5 (c.f.iceadapter.ice.GameSession:170)
      2023-11-08 12:23:47.393 INFO Sending Response:{"result":null,"id":1,"jsonrpc":"2.0"} (com.nbarraille.jjsonrpc.JJsonPeer:574)
      2023-11-08 12:23:47.445 DEBUG Pinged fr-turn2.xirsys.com with an RTT of 41.0 (c.f.iceadapter.util.PingWrapper:49)
      2023-11-08 12:23:47.685 WARN Close requested, stopping... (c.f.iceadapter.rpc.RPCHandler:139)
      2023-11-08 12:23:47.685 INFO close() - stopping the adapter (com.faforever.iceadapter.IceAdapter:158)
      2023-11-08 12:23:47.687 INFO GPGNetServer stopped (c.f.iceadapter.gpgnet.GPGNetServer:253)

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      • C
        CeasersMum
        last edited by

        This is what it says in the log

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        • N
          Nex @CeasersMum
          last edited by

          @ceasersmum That's an Ice-Adapter log (for debugging connection problems)
          Game log should look something like this
          d7a21774-a3b6-4993-9a98-ca8895a30c0e-image.png
          and you can just drag/drop the file into the reply window (no quick reply) then we get the whole file.

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          • C
            CeasersMum @Nex
            last edited by

            @nex I don't have anything that looks like that
            810dbbbe-f5b2-4889-8691-cb7392066deb-image.png

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            • C
              CeasersMum
              last edited by

              the bottom game one doesn't have anything in it

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              • N
                Nex @CeasersMum
                last edited by

                @ceasersmum 😞 Then drop the client log in here
                maybe it contains some more info than what you posted

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                • C
                  CeasersMum
                  last edited by

                  client.log.2023-11-06.0.log

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                  • C
                    CeasersMum
                    last edited by

                    client.log

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                    • N
                      Nex
                      last edited by 

                      Caused by: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation

                      Did you run the client as admin once? that might break things.
                      try deleting the directory C:\ProgramData\FAForever and restart the client with your current user, then try to launch a game.

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                      • C
                        CeasersMum @Nex
                        last edited by

                        @nex I did, I will give that a try

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                        • C
                          CeasersMum @Nex
                          last edited by

                          @nex Unfortunately that didn't work. thank you for helping, is there anything else I can do?

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                          • N
                            Nex
                            last edited by

                            So same error?
                            try running the client as admin
                            if that works it's definitely a permission issue, if that also doesn't work then there must be something else

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                            • C
                              CeasersMum
                              last edited by

                              That worked but now its crashing
                              514b4f2e-dcfd-4385-b3cf-3022dee73035-image.png

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                              • N
                                Nex
                                last edited by

                                can you get a game log now?

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                                • C
                                  CeasersMum @Nex
                                  last edited by

                                  @nex game_21158912.log

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                                  • N
                                    Nex
                                    last edited by

                                    mh nothing out of the ordinary in there
                                    try deleting/renaming your game.prefs file
                                    (found here)
                                    1de6f08b-dced-4509-b45c-400545e8ca89-image.png

                                    Maybe the settings are corrupt
                                    Then try to launch the game through steam once.

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                                    • C
                                      CeasersMum @Nex
                                      last edited by

                                      @nex I tried deleting it but that didn't work game_21158904.log

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                                      • N
                                        Nex @CeasersMum
                                        last edited by

                                        @ceasersmum isn't that log older than the other one?

                                        Did starting it through steam work normally?

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                                        • C
                                          CeasersMum @Nex
                                          last edited by

                                          @nex That was the newest log I checked the time stamp on it. Yes opens completely normally and works through steam

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                                          • N
                                            Nex
                                            last edited by

                                            @ceasersmum mh just confused by the game number, which I thought count up and 12>04
                                            but whatever.

                                            mh can you get the most recent client log then?

                                            Also since running as admin worked you should check the permissions on C:\ProgramData\FAForever and make sure you have read/write permissions there with your current user and you can execute the .exe in the bin/ folder.

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