cant install/update to new client

Hello i am getting this message that wont allow me to complete the installation of the new faf client. afiak norton has the cleint as exempted or ingnores it. yet i still get this message. can anyone give me some help how to fix this?

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For me the answer to this warning was to shut down the faf.exe client.

i have the same problem

@the_leveler
How did you fiy the issue?

now it somehow just installed when i said f it one last time... thanks for the reply anyway