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Match cancelled due to lack of response from other player

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  • L Offline
    Lunyshko
    last edited by 13 Dec 2021, 18:17

    Recently ive been encountering it alot. This time it happened right in the middle of a game on 3rd minute. Supreme commander just closed and poped witndow that sad what is written in the title and ofc the game result was loss.

    "Good luck and a safe landing commanders!"

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    • S Offline
      Sheikah
      last edited by 13 Dec 2021, 18:18

      Was it a matchmaker game?

      L 1 Reply Last reply 13 Dec 2021, 18:51 Reply Quote 0
      • S Offline
        Sheikah
        last edited by 13 Dec 2021, 18:21

        When a player takes too long to respond to launch the game after a match message then the server sends a match cancelled message. The client then closes the game because that message means the game never started so you would be stuck in setting up auto match forever. If it closed a running game that might mean a cancellation message was sent when it shouldn't have been

        L 1 Reply Last reply 13 Dec 2021, 18:53 Reply Quote 0
        • L Offline
          Lunyshko @Sheikah
          last edited by 13 Dec 2021, 18:51

          @sheikah yes

          "Good luck and a safe landing commanders!"

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          • A Offline
            Askaholic
            last edited by Askaholic 13 Dec 2021, 18:52

            Yea need logs. 3rd minute seems really weird… the timeout should be shorter than that. Was it ladder or 2v2? Please give as much detail as possible. What is the replay id?

            L 1 Reply Last reply 13 Dec 2021, 18:54 Reply Quote 0
            • L Offline
              Lunyshko @Sheikah
              last edited by 13 Dec 2021, 18:53

              @sheikah it closed already up and running game. We played like 3 minutes.

              "Good luck and a safe landing commanders!"

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              • L Offline
                Lunyshko @Askaholic
                last edited by 13 Dec 2021, 18:54

                @askaholic Me and my few friends had such things in a 2v2 and 1v1 queues.

                "Good luck and a safe landing commanders!"

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                • L Offline
                  Lunyshko
                  last edited by 13 Dec 2021, 18:57

                  The game ids were
                  for 2v2:
                  #15904996
                  for 1v1:
                  #15840782

                  "Good luck and a safe landing commanders!"

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                  • A Offline
                    Askaholic
                    last edited by 13 Dec 2021, 18:59

                    Thanks. I’ll try to get access to some server logs and see if there’s anything suspicious in there for those games. Maybe a client.log could help as well? @Sheikah

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                    • S Offline
                      Sheikah
                      last edited by 13 Dec 2021, 19:00

                      Maybe although only if they had debug logging on to track the server messages as well. But wouldn't hurt

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                      • A Offline
                        Askaholic
                        last edited by 14 Dec 2021, 04:32

                        What happened is that an earlier game failed to launch, but then for some reason the match cancelled message didn't get sent out until like 10 minutes later when the second game had started already. I have no idea how that happened at the moment, but I'll try to figure it out because that really should not be possible.

                        Thanks for reporting the bug!

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