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    Match cancelled due to lack of response from other player

    Scheduled Pinned Locked Moved I need help
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    • LunyshkoL
      Lunyshko
      last edited by

      Recently ive been encountering it alot. This time it happened right in the middle of a game on 3rd minute. Supreme commander just closed and poped witndow that sad what is written in the title and ofc the game result was loss.

      "Good luck and a safe landing commanders!"

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      • S
        Sheikah
        last edited by

        Was it a matchmaker game?

        LunyshkoL 1 Reply Last reply Reply Quote 0
        • S
          Sheikah
          last edited by

          When a player takes too long to respond to launch the game after a match message then the server sends a match cancelled message. The client then closes the game because that message means the game never started so you would be stuck in setting up auto match forever. If it closed a running game that might mean a cancellation message was sent when it shouldn't have been

          LunyshkoL 1 Reply Last reply Reply Quote 0
          • LunyshkoL
            Lunyshko @Sheikah
            last edited by

            @sheikah yes

            "Good luck and a safe landing commanders!"

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            • AskaholicA
              Askaholic
              last edited by Askaholic

              Yea need logs. 3rd minute seems really weird… the timeout should be shorter than that. Was it ladder or 2v2? Please give as much detail as possible. What is the replay id?

              LunyshkoL 1 Reply Last reply Reply Quote 0
              • LunyshkoL
                Lunyshko @Sheikah
                last edited by

                @sheikah it closed already up and running game. We played like 3 minutes.

                "Good luck and a safe landing commanders!"

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                • LunyshkoL
                  Lunyshko @Askaholic
                  last edited by

                  @askaholic Me and my few friends had such things in a 2v2 and 1v1 queues.

                  "Good luck and a safe landing commanders!"

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                  • LunyshkoL
                    Lunyshko
                    last edited by

                    The game ids were
                    for 2v2:
                    #15904996
                    for 1v1:
                    #15840782

                    "Good luck and a safe landing commanders!"

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                    • AskaholicA
                      Askaholic
                      last edited by

                      Thanks. I’ll try to get access to some server logs and see if there’s anything suspicious in there for those games. Maybe a client.log could help as well? @Sheikah

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                      • S
                        Sheikah
                        last edited by

                        Maybe although only if they had debug logging on to track the server messages as well. But wouldn't hurt

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                        • AskaholicA
                          Askaholic
                          last edited by

                          What happened is that an earlier game failed to launch, but then for some reason the match cancelled message didn't get sent out until like 10 minutes later when the second game had started already. I have no idea how that happened at the moment, but I'll try to figure it out because that really should not be possible.

                          Thanks for reporting the bug!

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