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    Match cancelled due to lack of response from other player

    Scheduled Pinned Locked Moved I need help
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    • S
      Sheikah
      last edited by

      Was it a matchmaker game?

      LunyshkoL 1 Reply Last reply Reply Quote 0
      • S
        Sheikah
        last edited by

        When a player takes too long to respond to launch the game after a match message then the server sends a match cancelled message. The client then closes the game because that message means the game never started so you would be stuck in setting up auto match forever. If it closed a running game that might mean a cancellation message was sent when it shouldn't have been

        LunyshkoL 1 Reply Last reply Reply Quote 0
        • LunyshkoL
          Lunyshko @Sheikah
          last edited by

          @sheikah yes

          "Good luck and a safe landing commanders!"

          1 Reply Last reply Reply Quote 0
          • AskaholicA
            Askaholic
            last edited by Askaholic

            Yea need logs. 3rd minute seems really weird… the timeout should be shorter than that. Was it ladder or 2v2? Please give as much detail as possible. What is the replay id?

            LunyshkoL 1 Reply Last reply Reply Quote 0
            • LunyshkoL
              Lunyshko @Sheikah
              last edited by

              @sheikah it closed already up and running game. We played like 3 minutes.

              "Good luck and a safe landing commanders!"

              1 Reply Last reply Reply Quote 0
              • LunyshkoL
                Lunyshko @Askaholic
                last edited by

                @askaholic Me and my few friends had such things in a 2v2 and 1v1 queues.

                "Good luck and a safe landing commanders!"

                1 Reply Last reply Reply Quote 0
                • LunyshkoL
                  Lunyshko
                  last edited by

                  The game ids were
                  for 2v2:
                  #15904996
                  for 1v1:
                  #15840782

                  "Good luck and a safe landing commanders!"

                  1 Reply Last reply Reply Quote 0
                  • AskaholicA
                    Askaholic
                    last edited by

                    Thanks. I’ll try to get access to some server logs and see if there’s anything suspicious in there for those games. Maybe a client.log could help as well? @Sheikah

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sheikah
                      last edited by

                      Maybe although only if they had debug logging on to track the server messages as well. But wouldn't hurt

                      1 Reply Last reply Reply Quote 0
                      • AskaholicA
                        Askaholic
                        last edited by

                        What happened is that an earlier game failed to launch, but then for some reason the match cancelled message didn't get sent out until like 10 minutes later when the second game had started already. I have no idea how that happened at the moment, but I'll try to figure it out because that really should not be possible.

                        Thanks for reporting the bug!

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