Game starts freezing , then crashes.

Dimidrolio

It happens every time i try to play SC FAF , after certain amount of time it lags a bit , then crashes with this error:
java.lang.RuntimeException: Forged Alliance Crashed with exit code 1. See game_14805280.log for more information
at com.faforever.client.game.GameService.lambda$spawnTerminationListener$43(GameService.java:696)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
at java.base/java.lang.Thread.run(Thread.java:832)
Pls help me , i can't handle it anymore:(
here is the game_14808024.log:https://pastebin.com/6cLSQ9Ew

Uveso

See game_14805280.log for more information

Can we see game_14805280.log, please ?

[edit] use https://pastebin.com/ to upload the log

Dimidrolio

@uveso sure , i'll do it as soon as possible

Dimidrolio

@uveso here is the game_14808024.log: https://pastebin.com/6cLSQ9Ew

Uveso

Thanks Dimidrolio,

game log showed that your game crashed after ~10 minutes.

It also showed a possible cause:

warning: SND: Error playing cue 1 on bank 5 [music]
         XACT: Invalid arg

Looks like you have not set your Soundcard to stereo only, or you have enabled a soundenhancement or
you are using a hadset with virtual sourround sound or something like that.
Supreme Commander only works with a simple stereo setting.

Please follow this guide to fix your sound:
https://forum.faforever.com/topic/796/i-can-t-hear-some-of-the-audio-or-other-sound-issue-what-should-i-do

Dimidrolio

@uveso tnahks! You've did a great job . It helped me out:)

Uveso

@Dimidrolio

i am glad i could help.

Welcome to FAForever !

furyritchie

@uveso

Supreme Commander only works with a simple stereo setting.

This isn't quite true. I use it with surround sound enabled every time I play. The issue mainly affects Realtek audio if I recall correctly. I use a Sound Blaster AE-7 and never had this crash.

I know that the sound problem is very real but I also like everyone to know it only affects certain sound devices rather than it being a game-wide flaw.

Uveso

@furyritchie

i know

I use some shortcuts because my english is not the best and sometimes i am just to lazy to tell the whole story.

Sorry.

furyritchie

Nah, no need to be sorry it's all good! I'm glad you fixed his problem.