1. Home
  2. I need help
  3. login issue

login issue

0
S
Sheikah

This is most likely a firewall or antivirus issue be as the client cannot reach api.faforever.com

0
Brutus5000
Brutus5000
FAF Server Admin

Or a temporary DNS problem:

Caused by: java.net.UnknownHostException: failed to resolve 'api.faforever.com' after 2 queries

I mean you posted here, so in general it works šŸ¤·

"Nerds have a really complicated relationship with change: Change is awesome when WE'RE the ones doing it. As soon as change is coming from outside of us it becomes untrustworthy and it threatens what we think of is the familiar."
ā€“ Benno Rice

0
S
Sheikah

Yes I have seen a few people run into this with the newest client and I am not sure why

0
S
Sheikah

I am investigating why this is happening to some users and actually just made a beta release aimed at resolving this which you can try. You can download it here https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.10.0-beta . Let me know if it works for you

0
S
Sheikah

Please try the next beta version to see if that helps https://github.com/FAForever/downlords-faf-client/releases/tag/v2021.10.0-beta1

0
A
Alfher

@sheikah
I got a similar error with the newest v2021.10.0-beta1:

java.util.concurrent.CompletionException: java.lang.ExceptionInInitializerError
at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:314)
at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:319)
at java.base/java.util.concurrent.CompletableFuture$UniCompose.tryFire(CompletableFuture.java:1155)
at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2137)
at reactor.core.publisher.MonoToCompletableFuture.onNext(MonoToCompletableFuture.java:63)
at reactor.core.publisher.FluxPeek$PeekSubscriber.onNext(FluxPeek.java:199)
at reactor.core.publisher.Operators$MonoSubscriber.complete(Operators.java:1784)
at reactor.core.publisher.MonoCacheTime$CoordinatorSubscriber.signalCached(MonoCacheTime.java:328)
at reactor.core.publisher.MonoCacheTime$CoordinatorSubscriber.onNext(MonoCacheTime.java:345)
at reactor.core.publisher.Operators$MonoSubscriber.complete(Operators.java:1784)
at reactor.core.publisher.MonoFlatMap$FlatMapInner.onNext(MonoFlatMap.java:249)
at reactor.core.publisher.FluxOnErrorResume$ResumeSubscriber.onNext(FluxOnErrorResume.java:79)
at reactor.core.publisher.FluxSwitchIfEmpty$SwitchIfEmptySubscriber.onNext(FluxSwitchIfEmpty.java:73)
at reactor.core.publisher.Operators$MonoSubscriber.complete(Operators.java:1784)
at reactor.core.publisher.MonoFlatMap$FlatMapInner.onNext(MonoFlatMap.java:249)
at reactor.core.publisher.Operators$MonoSubscriber.complete(Operators.java:1784)
at reactor.core.publisher.MonoIgnoreThen$ThenIgnoreMain.drain(MonoIgnoreThen.java:148)
at reactor.core.publisher.MonoIgnoreThen.subscribe(MonoIgnoreThen.java:56)
at reactor.core.publisher.MonoFlatMap$FlatMapMain.onNext(MonoFlatMap.java:157)
at reactor.core.publisher.FluxOnAssembly$OnAssemblySubscriber.onNext(FluxOnAssembly.java:387)
at reactor.core.publisher.Operators$MonoSubscriber.complete(Operators.java:1784)
at reactor.core.publisher.MonoFlatMap$FlatMapMain.onNext(MonoFlatMap.java:151)
at reactor.core.publisher.Operators$MonoSubscriber.complete(Operators.java:1784)
at reactor.core.publisher.MonoReduce$ReduceSubscriber.onComplete(MonoReduce.java:139)
at reactor.core.publisher.FluxMap$MapSubscriber.onComplete(FluxMap.java:142)
at reactor.core.publisher.FluxMap$MapSubscriber.onComplete(FluxMap.java:142)
at reactor.core.publisher.FluxPeek$PeekSubscriber.onComplete(FluxPeek.java:259)
at reactor.core.publisher.FluxMap$MapSubscriber.onComplete(FluxMap.java:142)
at reactor.netty.channel.FluxReceive.onInboundComplete(FluxReceive.java:383)
at reactor.netty.channel.ChannelOperations.onInboundComplete(ChannelOperations.java:396)
at reactor.netty.channel.ChannelOperations.terminate(ChannelOperations.java:452)
at reactor.netty.http.client.HttpClientOperations.onInboundNext(HttpClientOperations.java:664)
at reactor.netty.channel.ChannelOperationsHandler.channelRead(ChannelOperationsHandler.java:94)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365)
at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:357)
at io.netty.channel.CombinedChannelDuplexHandler$DelegatingChannelHandlerContext.fireChannelRead(CombinedChannelDuplexHandler.java:436)
at io.netty.handler.codec.ByteToMessageDecoder.fireChannelRead(ByteToMessageDecoder.java:324)
at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:296)
at io.netty.channel.CombinedChannelDuplexHandler.channelRead(CombinedChannelDuplexHandler.java:251)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365)
at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:357)
at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1533)
at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1282)
at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1329)
at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:501)
at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:440)
at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:276)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365)
at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:357)
at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:379)
at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:365)
at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919)
at io.netty.channel.epoll.AbstractEpollStreamChannel$EpollStreamUnsafe.epollInReady(AbstractEpollStreamChannel.java:795)
at io.netty.channel.epoll.EpollEventLoop.processReady(EpollEventLoop.java:480)
at io.netty.channel.epoll.EpollEventLoop.run(EpollEventLoop.java:378)
at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:989)
at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
at java.base/java.lang.Thread.run(Thread.java:832)
Caused by: java.lang.ExceptionInInitializerError
at io.netty.resolver.dns.UnixResolverDnsServerAddressStreamProvider.parseSilently(UnixResolverDnsServerAddressStreamProvider.java:80)
at io.netty.resolver.dns.DnsServerAddressStreamProviders$DefaultProviderHolder$1.provider(DnsServerAddressStreamProviders.java:138)
at io.netty.resolver.dns.DnsServerAddressStreamProviders$DefaultProviderHolder$1.<init>(DnsServerAddressStreamProviders.java:117)
at io.netty.resolver.dns.DnsServerAddressStreamProviders$DefaultProviderHolder.<clinit>(DnsServerAddressStreamProviders.java:115)
at io.netty.resolver.dns.DnsServerAddressStreamProviders.unixDefault(DnsServerAddressStreamProviders.java:104)
at io.netty.resolver.dns.DnsServerAddressStreamProviders.platformDefault(DnsServerAddressStreamProviders.java:100)
at io.netty.resolver.dns.DnsNameResolverBuilder.<init>(DnsNameResolverBuilder.java:58)
at reactor.netty.transport.NameResolverProvider.newNameResolverGroup(NameResolverProvider.java:405)
at reactor.netty.transport.ClientTransportConfig.getOrCreateDefaultResolver(ClientTransportConfig.java:230)
at reactor.netty.transport.ClientTransportConfig.resolverInternal(ClientTransportConfig.java:216)
at reactor.netty.transport.ClientTransport.connect(ClientTransport.java:58)
at reactor.netty.tcp.TcpClient.connect(TcpClient.java:150)
at com.faforever.commons.lobby.FafLobbyClient.openConnection(FafLobbyClient.kt:127)
at com.faforever.commons.lobby.FafLobbyClient.access$openConnection(FafLobbyClient.kt:19)
at com.faforever.commons.lobby.FafLobbyClient$connectAndLogin$1.call(FafLobbyClient.kt:133)
at com.faforever.commons.lobby.FafLobbyClient$connectAndLogin$1.call(FafLobbyClient.kt:132)
at reactor.core.publisher.MonoCallable.call(MonoCallable.java:91)
at reactor.core.publisher.MonoIgnoreThen$ThenIgnoreMain.drain(MonoIgnoreThen.java:161)
at reactor.core.publisher.MonoIgnoreThen.subscribe(MonoIgnoreThen.java:56)
at reactor.core.publisher.Mono.subscribe(Mono.java:3987)
at reactor.core.publisher.Mono.subscribeWith(Mono.java:4102)
at reactor.core.publisher.Mono.toFuture(Mono.java:4448)
at com.faforever.client.remote.FafServerAccessor.connectAndLogIn(FafServerAccessor.java:130)
at com.faforever.client.user.UserService.loginToLobbyServer(UserService.java:123)
at com.faforever.client.user.UserService.lambda$loginToServices$6(UserService.java:98)
at java.base/java.util.concurrent.CompletableFuture$UniCompose.tryFire(CompletableFuture.java:1146)
... 61 more
Caused by: java.lang.IllegalArgumentException: cannot use an unresolved DNS server address: [fe80::21e:6ff:fe42:8397%enp5s0f0]/<unresolved>:53
at io.netty.resolver.dns.DnsServerAddresses.sanitize(DnsServerAddresses.java:174)
at io.netty.resolver.dns.DnsServerAddresses.sequential(DnsServerAddresses.java:66)
at io.netty.resolver.dns.DefaultDnsServerAddressStreamProvider.<clinit>(DefaultDnsServerAddressStreamProvider.java:107)
... 87 more

0
A
Alfher

@Sheikah scratch that, my /etc/resolv.conf was looking like crap. It included my router ip and one malformed ipv6. I changed it to just my DNS server. I was able to log in with this bad resolv.conf on earlier versions.

0
S
SSSF

I can confirm that it is most likely a DNS problem.
to fix it:

  • set DNS to 1.1.1.1 (2nd:8.8.8.8)
  • in command prompt: ipconfig /flushdns
  • close downloards FAF client
  • actually close the application completely via the task manager (it did not start; the process was still running. Not sure if it kept running from first launch or did not start completely from second start)
  • start downloards FAF client

result: logged in correctly

0
S
Sheikah

Good to know that it seems to be cause by bad dns configs. But weird how this version seems to be more sensitive to them

0
B
BadJohN

Hello!
I have the same problem with loging in with the new version since 2021.11.0.
I did the following...

I deinstalled my Antivirus
I completely reset my Windows network
I flushed my DNS
I reset my router
I turned off my firewall completely
I installed older versions of FAF, but it says "Your version is outdatet- you need to update to a new version" šŸ˜ž
I deinstalled and Installed FAF like 20 times between these steps.

Still the same error..
Anyone any ideas?

Greetings
John

0
Amygdala
Amygdala

@badjohn can you post the error log you get when trying to login with version 2011.11.0 (best in a seperated thread).

in the meantime, you could try version 1.4.6 which uses an older login version

0
B
BadJohN

Hello
Thx - I posted the Logfile in a new thread like recommended.

8
14
553
Log in to reply