[Resolved] New patch - unexpected issue

[Fichom]

Dear members, with the release of new patch 3818 we face an unexpected issue with downloading new game files (in particular the env.nx2 file). Below are the steps on how to circumvent this issue, though we hope a proper fix will be done soon. The relevant people are already looking into it. Thank you for your patience!

Latest update:

The issue had been resolved. You no longer need (nor should) use the steps described in the announcement. Thank you for your patience!

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Steps to circumnavigate the issue.

1. Host a game in FAF Develop mode (see image).
2. Wait for the files to finish downloading (It may take a while, just be patient).
3. Open the data folder (use the FAF client menu link top left), or go into the gamedata folder directly
4. C:\ProgramData\FAForever\gamedata
5. Find env.nx2 and delete it
6. Find env.nx5 and rename it to env.nx2
7. Hosting/Playing FAF (default) game mode should work.

Note this fix works for the matchmaker, custom games and co-op games.

[Fichom]

Update:
The issue stems from the cache size limitations on our Cloudflare service, which is at 512 MB. The latest game patch files are contained in the aforementioned env.nx2 file, which exceeds this limit with its size of 654MB. This means downloads are going directly off of our servers, which is not purposed for distribution of large volumes in a short period of time.

While the fix above does work, as more people start taking the steps, it will also slow down (due to essentially the same issue). So keep that in mind, we thank you for your patience.

[Fichom]

Latest update:
The issue had been resolved. You no longer need (nor should) use the steps described in the announcement. Thank you for your patience!