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Ladder game fails to connect - then blocks me from ladder games

Scheduled Pinned Locked Moved Game Issues and Gameplay questions
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  • N Offline
    nemir
    last edited by 14 Jan 2023, 10:54

    So... As the title says, I join the ladder queue, the game launches, goes through much of the process of connecting, then says failed to launch.

    After the second I rebooted.

    It happened again and gave me a ten minute timeout from the queue.

    I waited 15 minutes. It happens yet again.

    Now the timeout is 30 minutes!

    I am not doing anything except waiting for the client to launch and connect to a match.

    Can someone help me undertand what is going on?

    And also why this feature exists...?

    Cheers!

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    • E Offline
      Ensidius
      last edited by 28 Feb 2023, 21:36

      It could be that I have the same problem.
      I used to be able to join ladder games without any issues but since yesterday's update I can't join ladder games anymore.

      It seems to be that I'm stuck on "Match launching" but the FAF client doesn't start Supreme Commander: Forged Alliance (see first screenshot with task manager).
      After about 30s, it looks like I'm out of the queue and if I want to rejoin, it says that I'm in the state "STARTING_AUTOMATCH" (see second screenshot).
      After another 30s or so, it gives another message that I'm causing connection issues and that further cases will give me a penalty.

      I've already tried:

      • creating single player games -> no issues, game start as normal
      • clearing cache -> doesn't resolve the problem
      • reinstalling FAF client -> doesn't resolve the problem

      As there's no error or crash message, I don't get a log or something that I can give you to help find the cause of the issue.
      So I don't really know what to do.

      FAF_error_01.jpg
      FAF_error_02.jpg

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      • E Offline
        Ensidius
        last edited by 4 Mar 2023, 22:45

        Checking "allow ICE adapter to use IP6" and "force relay connection" solved it for me.
        However, I do have some lag issues now.

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