Can't sign into FAF account after long hiatus
-
I played FaF a while ago and just started getting back into it, but whenever i try to "log in" throught the client, it says either incorrect password or pops up with an error, something about a form being submitted twice? I tried resetting my pasword and re-registering my account, but it keeps poping up with a notification of my profile being linked to the account I used to play on, which is the one i am accessing now and hasn't changed. I only used one email for this account which is the same so I'm confused on what is going on. Any tips or am i stuck making a new steam account and rebuying?
Edit: Whenever i tried signing in with my username, it would always show "incorrect username or password", whereas if tried to sign in with email, it would show the error report. Is it a possibility that the account was linked to a different email (which is not possible since i have only used this email for FaF related conted thus far)
-
You use your username to sign in, not your email. If you need to reset your password or email you can do so via steam. https://forum.faforever.com/topic/278/i-lost-access-to-my-account-what-should-i-do/1
-
Email should work as well in general. But yeah, when in doubt reset via Steam.
-
@brutus5000 when you say via steam, do you mean reset my steam password? I had tried that with no luck, unless i am misinterpeting what you are refering to.
-
Reset your FAF password via steam from the faforever.com password reset (I'd post a link but our website is completely broken on mobile devices).
Afterwards it will tell you the account name that you reset. 99% it's not the account you think it is. -
@brutus5000 I see what you mean now, however when I try to click on the steam link/image, it does not respond nor reroute me to steam. Is the link broken? Another issue i seem to be runing into is whenever i try to sign into the FaF website, i reseive another error mesage saying "internal server error" and that's it. Are these events related in some way, or corrilated to the double form submission error i was receiving while trying to sign in with my email?
-
Disregard, link issue was resolved with a new form submission. Followed the link and reset the password. Account was still the same, so i think the order of events i was following previously was out of order. I am now logged into FaF and seems to be able to play. Thanks for the help.
-
In case anyone else has this issue, here is a link to the password reset page: