i go to load into a Lobby or a Replay and the game just crashes

i go to load up a lobby or a replay and the game starts up and instantly crashes and then give me this

Unhandled exception:

The cloud file provider is not running.

Program : C:\ProgramData\FAForever\bin\ForgedAlliance.exe
Cmd line arguments : /init init.lua /nobugreport /log C:\ProgramData\FAForever\logs\game_11070199.log /replay C:\ProgramData\FAForever\cache\temp.scfareplay /replayid 11070199

Callstack:
Unknown symbol (address 0x008d462c)

Last 100 lines of log...

debug: SND: Loaded WaveBank 'ambienttest' at 309e7040
debug: MEM: 697793603 bytes SND
warning: The cloud file provider is not running.\015
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
warning: stack traceback:
warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236> warning: Error running '/lua/options/optionslogic.lua':OPTIONS_SetCustomData ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236>
debug: Loading module '\000/lua/options/options.lua\000'
debug: Loading module '\000/lua/usermusic.lua\000'
info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
debug: Wavebank prepared: 309e6b60
debug: SND: Loaded WaveBank 'aeonselect' at 309e6b60
info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
debug: Wavebank prepared: 309e6dd0
debug: SND: Loaded WaveBank 'ambienttest' at 309e6dd0
debug: MEM: 697793603 bytes SND
warning: The cloud file provider is not running.\015
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
warning: stack traceback:
warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236> warning: Error running '/lua/options/optionslogic.lua':OPTIONS_SetCustomData ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236>
debug: Loading module '\000/lua/options/options.lua\000'
debug: Loading module '\000/lua/usermusic.lua\000'
info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
debug: Wavebank prepared: 309e6c98
debug: SND: Loaded WaveBank 'aeonselect' at 309e6c98
info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
debug: Wavebank prepared: 309e6dd0
debug: SND: Loaded WaveBank 'ambienttest' at 309e6dd0
debug: MEM: 697793603 bytes SND
warning: The cloud file provider is not running.\015
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
warning: stack traceback:
warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236> warning: Error running '/lua/options/optionslogic.lua':OPTIONS_SetCustomData ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(215): in function FindOptionItem'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(238): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:236>
debug: Loading module '\000/lua/options/options.lua\000'
debug: Loading module '\000/lua/usermusic.lua\000'
info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
debug: Wavebank prepared: 309e7040
debug: SND: Loaded WaveBank 'aeonselect' at 309e7040
info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
debug: Wavebank prepared: 309e7178
debug: SND: Loaded WaveBank 'ambienttest' at 309e7178
debug: MEM: 697793603 bytes SND
warning: The cloud file provider is not running.\015
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/usermusic.lua'
warning: stack traceback:
warning: [C]: in function error' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...a\faforever\gamedata\lua.nx2\lua\options\options.lua(52): in main chunk warning: [C]: in function doscript'
warning: [C]: in function pcall' warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(48): in function import'
warning: ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData'
warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(51): in function GetCurrent' warning: ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(181): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:179> warning: Error running '/lua/options/optionslogic.lua':Apply ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): Error importing '/lua/options/options.lua' stack traceback: [C]: in function error'
...alliance\gamedata\mohodata.scd\lua\system\import.lua(52): in function import' ...alliance\gamedata\mohodata.scd\lua\system\import.lua(37): in function import'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(14): in function GetOptionsData' ...liance\gamedata\lua.scd\lua\options\optionslogic.lua(51): in function GetCurrent'
...liance\gamedata\lua.scd\lua\options\optionslogic.lua(181): in function <...liance\gamedata\lua.scd\lua\options\optionslogic.lua:179>
info: MD5 of global settings: d2a23d6464d3fd77956e7648c43b5077
info: IsStreamingWaveBank("/sounds/aeonselect.xwb") => false
debug: Wavebank prepared: 309e6dd0
debug: SND: Loaded WaveBank 'aeonselect' at 309e6dd0
info: IsStreamingWaveBank("/sounds/ambienttest.xwb") => false
debug: Wavebank prepared: 309e6c98
debug: SND: Loaded WaveBank 'ambienttest' at 309e6c98
debug: MEM: 0 bytes SND

and then the client give me this error message:

java.lang.RuntimeException: Forged Alliance Crashed with exit code 1. See game_11070199.log for more information
at com.faforever.client.game.GameService.lambda$spawnTerminationListener$45(GameService.java:719)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630)
at java.base/java.lang.Thread.run(Thread.java:832)

1. See game_11070199.log for more information

Can you provide us the game log ?
The last 100 lines don't show the cause of the errors.

looks like you are missing files from the game or a mod (mabye)

please post your full game.log on https://pastebin.com/ and only give us the link to it.

i figured it out, the game was trying to pull old mods from my one drive for some reason so i just emptied the folder mod folder in the settings of FAF

Thanks for reporting back!