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    Lost connection to server during login

    Scheduled Pinned Locked Moved FAF support (client and account issues)
    20 Posts 6 Posters 691 Views 1 Watching
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    • AskaholicA Offline
      Askaholic
      last edited by

      Maybe try the release candidate client. This client version is the one that starts a server on 8080, maybe that is causing some weird interaction. Don't know why it would be but, it might be worth a shot.

      from log:

      2021-03-14 16:49:21.806  INFO 2524 --- [JavaFX-Launcher] o.s.b.w.embedded.tomcat.TomcatWebServer  : Tomcat started on port(s): 8080 (http) with context path ''
      
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      • L Offline
        linlassabi @Askaholic
        last edited by

        @Askaholic client.log
        It was on v1.4.3-RC2 client from https://github.com/FAForever/downlords-faf-client/releases/tag/v1.4.3-RC2 Port 8080 is open, firewall and antivirus is off.

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        • AskaholicA Offline
          Askaholic
          last edited by

          Try rc3, it has the fix for the tomcat server.

          https://github.com/FAForever/downlords-faf-client/releases/tag/v1.4.3-RC3

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          • L Offline
            linlassabi @Askaholic
            last edited by

            @Askaholic and again... it doesn't work((( Looks like Im cursed( client.log

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            • AskaholicA Offline
              Askaholic
              last edited by

              @Sheikah is this normal?

              2021-03-17 17:26:22.174 ERROR 3496 --- [JavaFX Application Thread] com.faforever.client.fx.JavaFxUtil       : Uncaught Application Thread Error
              
              java.lang.NullPointerException: Cannot invoke "com.faforever.client.player.Player.equals(Object)" because the return value of "com.faforever.client.teammatchmaking.Party$PartyMember.getPlayer()" is null
              	at com.faforever.client.teammatchmaking.TeamMatchmakingService.lambda$initMyParty$30(TeamMatchmakingService.java:367)
              
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              • S Offline
                Sheikah
                last edited by

                That happens because the login failed so the current player isn't set. Unfortunately it a symptom of the login failure not a cause.

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                • sernikb2S Offline
                  sernikb2 @linlassabi
                  last edited by

                  It seems that I have the same problem now after switching ISP recently.
                  I also tried new pre-release client versions with no luck.
                  I can login using mobile LTE connection but of course its too unstable and laggy to play with other players.
                  19b5f3e6-7232-437c-91e2-521dbde5ff4b-image.png

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                  • AskaholicA Offline
                    Askaholic
                    last edited by

                    That’s so strange because the server it’s connecting to is literally the same server that runs the website and forums and everything else. Are you able to connect to the irc server by chance? irc.faforever.com.

                    Is it possible that the ISP is doing some sort of port filtering and blocks traffic to 8001 because it doesn’t recognize it? That would seem really weird.

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                    • L Offline
                      linlassabi @Askaholic
                      last edited by

                      @Askaholic I've added this adress into my router's vpn and it still doesn't work( IDK what else can be done in this case...

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                      • AskaholicA Offline
                        Askaholic
                        last edited by

                        Are you able to connect to the test server? Select the test server from the environment dropdown and use the password foo instead of your normal password. If your username doesn’t work, try using foo for the username as well.

                        I think the test server is actually a separate machine with a different IP address from the main server.

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                        • L Offline
                          linlassabi @Askaholic
                          last edited by

                          @Askaholic still the same((( I uderstand nothing...

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                          • AskaholicA Offline
                            Askaholic
                            last edited by

                            Hmm. Are you able to try what sernikb did? Use a mobile hotspot and connect to it with your computer. You wouldn’t want to play like that, but at least it would narrow it down to a network/isp issue and not something with your local setup.

                            If it’s your ISP blocking certain traffic then the only other thing I can think of atm is using a VPN. I know you said you tried setting your router’s vpn but what if you just try ProtonVPN or something.

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                            • L Offline
                              left_boy
                              last edited by

                              They could also try the python client to verify it is ISP or not ISP

                              Soon™️

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                              • L Offline
                                left_boy
                                last edited by

                                or at least if it is a java specific issue

                                Soon™️

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                                • L Offline
                                  left_boy
                                  last edited by

                                  Maybe somebody has a link where to download it, I got no idea

                                  Soon™️

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