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    The current pre-release of the client ("pioneer" in the version) is only compatible to itself. So you can only play with other testers. Please be aware!

    I can't log in

    Scheduled Pinned Locked Moved I need help
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    • S Offline
      SirGuilhaume196
      last edited by

      It has been a feel days since i can't log in, i already tried reinstall the client and the game, but i keep getting the same error message, does somebody know what i should do?:

      Client Version: 2025.5.0
      com.faforever.client.login.TokenRetrievalException: <!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><meta name="robots" content="noindex,nofollow"><meta name="viewport" content="width=device-width,initial-scale=1"><style>*{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;color:#313131;font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,Noto Sans,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji}body{display:flex;flex-direction:column;height:100vh;min-height:100vh}.main-content{margin:8rem auto;max-width:60rem;padding-left:1.5rem}@media (width <= 720px){.main-content{margin-top:4rem}}.h2{font-size:1.5rem;font-weight:500;line-height:2.25rem}@media (width <= 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cpo = document.createElement('script');cpo.src = '/cdn-cgi/challenge-platform/h/g/orchestrate/chl_page/v1?ray=946a050d08eb9ddf';window._cf_chl_opt.cOgUHash = location.hash === '' && location.href.indexOf('#') !== -1 ? 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      at com.faforever.client.api.TokenRetriever.lambda$retrieveToken$1(TokenRetriever.java:110)
      Suppressed: The stacktrace has been enhanced by Reactor, refer to additional information below:
      Assembly trace from producer [reactor.core.publisher.MonoFlatMap] :
      reactor.core.publisher.Mono.flatMap
      com.faforever.client.api.TokenRetriever.lambda$retrieveToken$2(TokenRetriever.java:110)
      Error has been observed at the following site(s):
      *_____Mono.flatMap ⇢ at com.faforever.client.api.TokenRetriever.lambda$retrieveToken$2(TokenRetriever.java:110)
      |       Mono.flatMap ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultRequestBodyUriSpec.lambda$exchangeToMono$3(DefaultWebClient.java:424)
      |       Mono.switchIfEmpty ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultRequestBodyUriSpec.lambda$exchangeToMono$3(DefaultWebClient.java:425)
      |       Mono.onErrorResume ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultRequestBodyUriSpec.lambda$exchangeToMono$3(DefaultWebClient.java:426)
      *__________Mono.then ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient.releaseIfNotConsumed(DefaultWebClient.java:197)
      |       ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultRequestBodyUriSpec.lambda$exchangeToMono$2(DefaultWebClient.java:426)
      *___Mono.flatMap ⇢ at org.springframework.web.reactive.function.client.DefaultWebClient$DefaultRequestBodyUriSpec.exchangeToMono(DefaultWebClient.java:421)
      |       Mono.doOnSubscribe ⇢ at com.faforever.client.api.TokenRetriever.retrieveToken(TokenRetriever.java:115)
      |       Mono.doOnNext ⇢ at com.faforever.client.api.TokenRetriever.retrieveToken(TokenRetriever.java:116)
      |       Mono.map ⇢ at com.faforever.client.api.TokenRetriever.retrieveToken(TokenRetriever.java:120)
      |       Mono.doOnNext ⇢ at com.faforever.client.api.TokenRetriever.retrieveToken(TokenRetriever.java:121)
      |       Mono.then ⇢ at com.faforever.client.api.TokenRetriever.loginWithAuthorizationCode(TokenRetriever.java:73)
      *__________Mono.then ⇢ at com.faforever.client.user.LoginService.login(LoginService.java:70)
      |       ⇢ at com.faforever.client.login.LoginController.loginWithCode(LoginController.java:278)
      Original Stack Trace:
      at com.faforever.client.api.TokenRetriever.lambda$retrieveToken$1(TokenRetriever.java:110)
      at reactor.core.publisher.MonoFlatMap$FlatMapMain.onNext(MonoFlatMap.java:132)
      at reactor.core.publisher.FluxSwitchIfEmpty$SwitchIfEmptySubscriber.onNext(FluxSwitchIfEmpty.java:74)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onNext(FluxMapFuseable.java:129)
      at reactor.core.publisher.FluxContextWrite$ContextWriteSubscriber.onNext(FluxContextWrite.java:107)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableConditionalSubscriber.onNext(FluxMapFuseable.java:299)
      at reactor.core.publisher.FluxFilterFuseable$FilterFuseableConditionalSubscriber.onNext(FluxFilterFuseable.java:337)
      at reactor.core.publisher.Operators$BaseFluxToMonoOperator.completePossiblyEmpty(Operators.java:2096)
      at reactor.core.publisher.MonoCollect$CollectSubscriber.onComplete(MonoCollect.java:145)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onComplete(FluxMapFuseable.java:152)
      at reactor.core.publisher.FluxPeekFuseable$PeekFuseableSubscriber.onComplete(FluxPeekFuseable.java:277)
      at reactor.core.publisher.FluxMapFuseable$MapFuseableSubscriber.onComplete(FluxMapFuseable.java:152)
      at reactor.netty.channel.FluxReceive.onInboundComplete(FluxReceive.java:413)
      at reactor.netty.channel.ChannelOperations.onInboundComplete(ChannelOperations.java:455)
      at reactor.netty.channel.ChannelOperations.terminate(ChannelOperations.java:509)
      at reactor.netty.http.client.HttpClientOperations.onInboundNext(HttpClientOperations.java:821)
      at reactor.netty.channel.ChannelOperationsHandler.channelRead(ChannelOperationsHandler.java:115)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.channel.CombinedChannelDuplexHandler$DelegatingChannelHandlerContext.fireChannelRead(CombinedChannelDuplexHandler.java:436)
      at io.netty.handler.codec.ByteToMessageDecoder.fireChannelRead(ByteToMessageDecoder.java:346)
      at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:318)
      at io.netty.channel.CombinedChannelDuplexHandler.channelRead(CombinedChannelDuplexHandler.java:251)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:442)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.handler.ssl.SslHandler.unwrap(SslHandler.java:1519)
      at io.netty.handler.ssl.SslHandler.decodeJdkCompatible(SslHandler.java:1377)
      at io.netty.handler.ssl.SslHandler.decode(SslHandler.java:1428)
      at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:530)
      at io.netty.handler.codec.ByteToMessageDecoder.callDecode(ByteToMessageDecoder.java:469)
      at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
      at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1357)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440)
      at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
      at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:868)
      at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166)
      at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:796)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:732)
      at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:658)
      at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562)
      at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:998)
      at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74)
      at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30)
      at java.base/java.lang.Thread.run(Thread.java:1583)

      1 Reply Last reply Reply Quote 0
      • CascadeC Offline
        Cascade
        last edited by

        There are a few countries that have been blocked from accessing the servers to combat the ddos attacks, try using a vpn and see if that works

        S 1 Reply Last reply Reply Quote 0
        • S Offline
          SirGuilhaume196 @Cascade
          last edited by

          @Cascade Well i am trying that, but the client open the browser without the VPN and if i copy the link to the one with a VPN i can't log in, looks like i will have to wait until the attack is over, thanks for the suggestion

          1 Reply Last reply Reply Quote 0

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