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    Startup Crash

    Scheduled Pinned Locked Moved
    FAF support (client and account issues)
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    • E
      EpicJeans
      last edited by

      Hey guys, I've been struggling with these crashes for some time since I got my new PC I got a while ago. I've tried to fix it many times myself but unfortunately I've had no luck.

      I've followed the steps in this thread but to no avail - https://forum.faforever.com/topic/7224/faf-client-crashes-on-launch-startup-error/13?_=1719851639380

      Unfortunately it still does not work. It does not even generate a client log for me either. I've uninstalled FAF client completely by deleting "FAF Client", "Forget Alliance Forever" in Appdata roaming, and even "Supreme Commander Forged Alliance" in "Gas Powered Games" in Appdata Local and installed a fresh copy of FAF with even my windows defender turned off, still no dice.

      All I have is a large java error from startup. I ain't tech savvy to know what it means but maybe you guys can understand it? I have a theory because it's got something to do with my local username, but I don't know. I've even tried to reinstall Java just in case but that didn't seem to work either.

      Here is the txt file for it: Startup Error.txt

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      • maggeM
        magge Global Moderator
        last edited by

        The Windows username may causing issues:

        C:/Users/Epic Gamer B)/

        Can you try without any special char? A simple name, like "username", should work.

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        • E
          EpicJeans
          last edited by

          I'll try that.

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          • E
            EpicJeans @magge
            last edited by

            @magge I've tried changing the account name in User Accounts in Control Panel but it doesn't change the local name.

            For example: Local name.png

            That hasn't changed. My new name should be "Ghost". However it hasn't changed this. How do I go about changing this?

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            • maggeM
              magge Global Moderator
              last edited by

              You need to add a new Windows user account, login into that - Reinstall FAF/Supreme Commander as the new user, and then try to start Supreme Commander/FAF again.

              Changing a local account name retroactively is not designed by windows. It is kinda possible, but can have a lot of side effects and should not be done by a non-savvy IT user.

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              • E
                EpicJeans
                last edited by

                I've created new account and moved my files there. Everything works swell and dandy now, I think. I haven't actually played it yet but I'm able to log in and actually see the launcher.

                Thanks for your help mister, it has been greatly appreciated as I can now play the game.

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