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    Game crash at launch (new install)

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    FAF support (client and account issues)
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    • S
      Sheikah
      last edited by

      No you should not run the client as admin as that causes the permissions errors you saw before. You should run it as a normal user. If you ran it as admin before you will need to just reinstall. or change the file permissions on all the files.

      B 2 Replies Last reply Reply Quote 0
      • B
        bofhlusr @Sheikah
        last edited by

        @sheikah Thanks. I'll uninstall FAF only and re-install. I'll report back shortly.

        1 Reply Last reply Reply Quote 0
        • B
          bofhlusr @Sheikah
          last edited by

          @sheikah I uninstalled the game, manually deleted the FAF folder in ProgramData, re-installed the latest client downloaded today, logged in, selected Play, Custom Games, Create Game, and I'm getting the same error.

          Please advise. Thank you.

          --snip, snip--

          2021-07-01 19:42:01.208 WARN 12084 --- [background-preinit] o.s.h.c.j.Jackson2ObjectMapperBuilder : For Jackson Kotlin classes support please add "com.fasterxml.jackson.module:jackson-module-kotlin" to the classpath
          2021-07-01 19:42:01.249 INFO 12084 --- [JavaFX-Launcher] o.s.boot.SpringApplication : Starting application using Java 15.0.1 on NOV2019 with PID 12084 (started by Dadmin in C:\Program Files\Downlord's FAF Client)
          2021-07-01 19:42:01.249 INFO 12084 --- [JavaFX-Launcher] o.s.boot.SpringApplication : The following profiles are active: prod,windows
          2021-07-01 19:42:02.096 INFO 12084 --- [JavaFX-Launcher] trationDelegate$BeanPostProcessorChecker : Bean 'asyncConfig' of type [com.faforever.client.config.AsyncConfig$$EnhancerBySpringCGLIB$$780cbfdc] is not eligible for getting processed by all BeanPostProcessors (for example: not eligible for auto-proxying)
          2021-07-01 19:42:02.141 INFO 12084 --- [JavaFX-Launcher] trationDelegate$BeanPostProcessorChecker : Bean 'cacheConfig' of type [com.faforever.client.config.CacheConfig$$EnhancerBySpringCGLIB$$d94b7322] is not eligible for getting processed by all BeanPostProcessors (for example: not eligible for auto-proxying)
          2021-07-01 19:42:02.303 INFO 12084 --- [JavaFX-Launcher] c.f.c.preferences.PreferencesService : Switching FA Forever logging configuration to INFO
          2021-07-01 19:42:02.324 INFO 12084 --- [JavaFX-Launcher] o.s.s.c.ThreadPoolTaskScheduler : Initializing ExecutorService 'taskScheduler'
          2021-07-01 19:42:02.765 INFO 12084 --- [JavaFX-Launcher] c.f.c.map.generator.MapGeneratorService : Deleting leftover generated maps...
          2021-07-01 19:42:02.840 INFO 12084 --- [JavaFX-Launcher] com.faforever.client.update.Version : The current application version is: 1.4.7
          2021-07-01 19:42:02.847 INFO 12084 --- [JavaFX-Launcher] c.f.c.update.ClientUpdateServiceImpl : Current version: 1.4.7
          2021-07-01 19:42:02.853 INFO 12084 --- [pool-3-thread-3] c.f.client.update.CheckForUpdateTask : Checking for client update
          2021-07-01 19:42:02.864 INFO 12084 --- [pool-3-thread-4] c.f.c.update.CheckForBetaUpdateTask : Checking for client update (pre-release channel)
          2021-07-01 19:42:03.177 INFO 12084 --- [JavaFX-Launcher] o.s.boot.SpringApplication : Started application in 2.717 seconds (JVM running for 3.835)
          2021-07-01 19:42:03.711 INFO 12084 --- [ForkJoinPool.commonPool-worker-19] com.faforever.client.update.Version : fromVersion '1.4.6' is not newer than toVersion '1.4.7'. No update is required.
          2021-07-01 19:42:03.721 INFO 12084 --- [Thread-12] c.f.client.remote.FafServerAccessorImpl : Trying to connect to FAF server at lobby.faforever.com:8001
          2021-07-01 19:42:03.920 INFO 12084 --- [Thread-12] c.f.client.remote.FafServerAccessorImpl : FAF server connection established
          2021-07-01 19:42:04.088 INFO 12084 --- [Thread-12] c.f.client.remote.FafServerAccessorImpl : FAF session initiated, session ID: 3240311963
          2021-07-01 19:42:06.712 INFO 12084 --- [Thread-12] c.f.client.remote.FafServerAccessorImpl : FAF login succeeded
          2021-07-01 19:42:07.161 INFO 12084 --- [JavaFX Application Thread] com.faforever.client.update.Version : fromVersion '1.4.7' is not newer than toVersion '1.4.7'. No update is required.
          2021-07-01 19:43:18.448 INFO 12084 --- [pool-3-thread-12] c.f.c.patch.GameBinariesUpdateTaskImpl : Updating binaries to 3720
          2021-07-01 19:43:18.703 INFO 12084 --- [Thread-41] c.f.client.fa.relay.ice.IceAdapterImpl : Starting ICE adapter with command: [c:\program files\downlord's faf client\jre\bin\java.exe, -jar, C:\Program Files\Downlord's FAF Client\natives\faf-ice-adapter.jar, --id, 289366, --login, bofhlusr, --rpc-port, 57367, --gpgnet-port, 34284]
          2021-07-01 19:43:20.276 INFO 12084 --- [Thread-41] c.f.client.fa.ForgedAllianceService : Starting Forged Alliance with command: [C:\ProgramData\FAForever\bin\ForgedAlliance.exe, /init, init.lua, /nobugreport, /log, C:\ProgramData\FAForever\logs\game_14824042.log, /gpgnet, 127.0.0.1:34284, /mean, 1125.6, /deviation, 390.115, /savereplay, gpgnet://127.0.0.1:54804/14824042/bofhlusr.SCFAreplay, /country, US, /numgames, 2] in directory: C:\ProgramData\FAForever\bin
          2021-07-01 19:43:20.300 WARN 12084 --- [Thread-41] com.faforever.client.game.GameService : Game could not be started

          java.util.concurrent.CompletionException: com.github.nocatch.NoCatchException: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
          at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:314)
          at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:319)
          at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:718)
          at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
          at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2137)
          at com.faforever.client.fa.relay.ice.IceAdapterImpl.lambda$start$8(IceAdapterImpl.java:229)
          at java.base/java.lang.Thread.run(Thread.java:832)
          Caused by: com.github.nocatch.NoCatchException: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
          at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
          at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:64)
          at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
          at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Constructor.java:500)
          at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:481)
          at com.github.nocatch.NoCatch.wrapException(NoCatch.java:61)
          at com.github.nocatch.NoCatch.noCatch(NoCatch.java:104)
          at com.github.nocatch.NoCatch.noCatch(NoCatch.java:82)
          at com.faforever.client.game.GameService.lambda$startGame$40(GameService.java:641)
          at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:714)
          ... 4 common frames omitted
          Caused by: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
          at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1142)
          at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1073)
          at com.faforever.client.fa.ForgedAllianceService.launch(ForgedAllianceService.java:129)
          at com.faforever.client.fa.ForgedAllianceService.startGame(ForgedAllianceService.java:74)
          at com.faforever.client.game.GameService.lambda$startGame$39(GameService.java:641)
          at com.github.nocatch.NoCatch.noCatch(NoCatch.java:100)
          ... 7 common frames omitted
          Caused by: java.io.IOException: CreateProcess error=740, The requested operation requires elevation
          at java.base/java.lang.ProcessImpl.create(Native Method)
          at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:483)
          at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:158)
          at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1109)
          ... 12 common frames omitted

          2021-07-01 19:43:20.415 WARN 12084 --- [Thread-12] c.f.client.fa.relay.ice.IceAdapterImpl : Ignoring call to ICE adapter as we are not connected: setIceServers([[{credentialType=token, urls=[turn:faforever.com?transport=tcp, turn:faforever.com?transport=udp, stun:faforever.com], credential=heu1eQWrnCEVuuDT9/YnD6bDXVw=, username=1625280201:289366}, {credentialType=token, urls=[turn:faf.mabula.net?transport=tcp, turn:faf.mabula.net?transport=udp, stun:faf.mabula.net], credential=UvU4vOd6IstVxRuZElaSw0PEoNk=, username=1625280201:289366}]])
          2021-07-01 19:43:20.517 INFO 12084 --- [Thread-41] c.f.client.fa.relay.ice.IceAdapterImpl : ICE adapter terminated normally

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          • S
            Sheikah
            last edited by

            Yes this is still some permissions error with actually running the game. You can try seeing if your antivirus is blocking the process from running. Additionally you could check the execute permissions on the exe itself.

            B 1 Reply Last reply Reply Quote 0
            • S
              Sheikah
              last edited by

              If the whole directory was written with admin permissions during install this can also cause this error.

              B 1 Reply Last reply Reply Quote 0
              • B
                bofhlusr @Sheikah
                last edited by

                @sheikah My anti-virus is disabled. Did you mean these execute permissions shown below?

                24b5216d-e422-4ffb-9071-f0a567ac6bf4-image.png

                1 Reply Last reply Reply Quote 0
                • B
                  bofhlusr @Sheikah
                  last edited by

                  @sheikah Which directory? The one in ProgramData or the one in Program Files?

                  1 Reply Last reply Reply Quote 0
                  • AskaholicA
                    Askaholic
                    last edited by

                    ProgramData\FAForever

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      bofhlusr @Askaholic
                      last edited by

                      @askaholic said in Game crash at launch (new install):

                      ProgramData\FAForever

                      Thank you. Do I have the permissions correct for the executable?

                      1 Reply Last reply Reply Quote 0
                      • AskaholicA
                        Askaholic
                        last edited by

                        It seems like it, but tbh I’m not very familiar with windows permissions

                        1 Reply Last reply Reply Quote 0
                        • B
                          bofhlusr
                          last edited by

                          Update (new info): Launching ForgedAlliance.exe works fine. I'm able to play, but only offline. The game still crashes when launching "Downlord's FAF Client". Here is the log:

                          --snip, snip--

                          java.util.concurrent.CompletionException: com.github.nocatch.NoCatchException: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
                          at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:314)
                          at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:319)
                          at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:718)
                          at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506)
                          at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2137)
                          at com.faforever.client.fa.relay.ice.IceAdapterImpl.lambda$start$8(IceAdapterImpl.java:229)
                          at java.base/java.lang.Thread.run(Thread.java:832)
                          Caused by: com.github.nocatch.NoCatchException: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
                          at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
                          at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:64)
                          at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
                          at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Constructor.java:500)
                          at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:481)
                          at com.github.nocatch.NoCatch.wrapException(NoCatch.java:61)
                          at com.github.nocatch.NoCatch.noCatch(NoCatch.java:104)
                          at com.github.nocatch.NoCatch.noCatch(NoCatch.java:82)
                          at com.faforever.client.game.GameService.lambda$startGame$40(GameService.java:641)
                          at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:714)
                          ... 4 more
                          Caused by: java.io.IOException: Cannot run program "C:\ProgramData\FAForever\bin\ForgedAlliance.exe" (in directory "C:\ProgramData\FAForever\bin"): CreateProcess error=740, The requested operation requires elevation
                          at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1142)
                          at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1073)
                          at com.faforever.client.fa.ForgedAllianceService.launch(ForgedAllianceService.java:129)
                          at com.faforever.client.fa.ForgedAllianceService.startGame(ForgedAllianceService.java:74)
                          at com.faforever.client.game.GameService.lambda$startGame$39(GameService.java:641)
                          at com.github.nocatch.NoCatch.noCatch(NoCatch.java:100)
                          ... 7 more
                          Caused by: java.io.IOException: CreateProcess error=740, The requested operation requires elevation
                          at java.base/java.lang.ProcessImpl.create(Native Method)
                          at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:483)
                          at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:158)
                          at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1109)
                          ... 12 more

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                          • S
                            Sheikah
                            last edited by

                            Unfortunately this is still the same permissions error. I am unsure what more advice to give beyond what I have already said.

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              bofhlusr @Sheikah
                              last edited by

                              @sheikah said in Game crash at launch (new install):

                              Unfortunately this is still the same permissions error. I am unsure what more advice to give beyond what I have already said.

                              Thanks Sheikah. Any tips on how to resolve the permissions error in Windows Pro build 1904?

                              I don't have the anti-virus activated. ..\bin\ForgedAlliance.exe 'Properties' is set to the default values after installing the FAF client which is to Run as Administrator and in Windows' 'Vista' compatibility mode. I've also uninstalled the client, re-booted the PC, manually deleted the \ProgramData\FAForever folder and re-installed using the downloaded 'dfc_windows-x64_1_4_7.exe' program.

                              I've also changed my username (dadmin) permissions to read and write for the C:\ProgramData\FAForever folder.

                              What is strange is FAF runs ok offline. So it's got to be a problem with the 1.4.7 client right? But how does one resolve the permissions error and resolve the issue?

                              77734a4b-a3b1-4439-925e-1b7fae5ff3b5-image.png

                              1 Reply Last reply Reply Quote 0
                              • K
                                Katharsas
                                last edited by Katharsas

                                I don't have the anti-virus activated. ..\bin\ForgedAlliance.exe 'Properties' is set to the default values after installing the FAF client which is to Run as Administrator and in Windows' 'Vista' compatibility mode.

                                Thats not at all the default values.
                                Default is NOT run as administrator (if the exe is configured to run as admin, the client cannot start it!) and NO compatibility mode. I don't know what program has made these changes to your exe or maybe it was yourself, but that is most likely the problem!

                                B 1 Reply Last reply Reply Quote 1
                                • B
                                  bofhlusr @Katharsas
                                  last edited by

                                  @katharsas said in Game crash at launch (new install):

                                  I don't have the anti-virus activated. ..\bin\ForgedAlliance.exe 'Properties' is set to the default values after installing the FAF client which is to Run as Administrator and in Windows' 'Vista' compatibility mode.

                                  Thats not at all the default values.
                                  Default is NOT run as administrator (if the exe is configured to run as admin, the client cannot start it!) and NO compatibility mode. I don't know what program has made these changes to your exe or maybe it was yourself, but that is most likely the problem!

                                  Wow, I disabled Windows compatibility and run as Administrator properties and that solved the problem. No more crashing at launch.

                                  I did not make any changes to these properties after the FAF client was installed.

                                  All problem issues in legacy games and new ones I've played require adjusting compatibility and running as Administrator to solve a problem. It is interesting that FAF is different in that sense. In fact, the solution is the exact opposite compared to others.

                                  Thank you very much!

                                  1 Reply Last reply Reply Quote 0
                                  • K
                                    Katharsas
                                    last edited by

                                    Well compatibility settings probably dont matter much, but run as admin means only programs started as admin can start it.

                                    1 Reply Last reply Reply Quote 1
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