@nine2 I have talked to a group of ''low rated'' players between -200 and 600 rating. Their main issues were:
-Small map pool (create a map pool specifically suited for low-rated players?
- Not having a tutorial divided between easy / medium difficulty / hard difficulty
- lag
- No Instructional videos from the big casters (Jagged, Gyle etc)
- Make the FAF client more accessible to people, now it just looks and feels like something build by and for coders.
Personally i think that it would be useful to use some sort of analytics tool in FAF to see why people leave, what they play etc.