Seen it mentioned above but being kicked because my rank "doesn't look right" has been my issue returning to FAF. I last played in this community about eight years ago on one of the earlier/est versions of the platform. I'd only played LAN with friends up to this point, got my ass handed to me, because I can't click at at thousands miles an hour, so I played a few Phantom matches.
My rank, such as it was, has carried over from then. I'm hovering in the grey at about 800-900 while I learn to play this game properly, but I am constantly kicked after sitting in a lobby for ten minutes, because (I guess) of how those Phantom matches look.
I guess those innocents wins, against a very low number of games, makes people think I'm on an alt account, if I'm not being kicked for the score being grey in the first place.
Even more frustrating is seeing people with a thousand or more games at the same score literally screaming at players like myself with only twenty actual matches, like we're supposed to understand the obsessive compulsive meta of every map (barring Seton's).
The game is intimidating enough already, without people probably more angry at themselves for a thousand games with no progress, just lobbing insults and childish pings all over the map at new players who are trying to learn a very deep and complex RTS.
Is there a Discord for people to learn? Where higher level players could coach newbies to learn and chat? Because our only option is watching Gyle's casts which just covers the first two factories built by COMS and then hops round the map watching fights. There's barely any info out there on eco, base setup or unit composition that isn't being played or run through by someone at Heaven's level of speed and modded UI, which is almost impossible to follow.
I don't plan on quitting, and it's only due to Covid-19 lockdown that I currently have the time to spend being kicked from four out of every five matches I join, only to get insulted and mostly steamrolled in the matches I do get.
I know FAF can't do much about it's WORST players, but maybe it's BEST could reach out?